Mountain view

Reviews of De Waterkant Village

3 out of 5
De Waterkant Village
The Charles, 137 Waterkant Street, Cape Town, Western Cape

Reviews

8.0

Very good

Rating 10 - Excellent. 22 out of 58 reviews" "
Rating 8 - Good. 25 out of 58 reviews" "
Rating 6 - Okay. 4 out of 58 reviews" "
Rating 4 - Poor. 3 out of 58 reviews" "
Rating 2 - Terrible. 4 out of 58 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Village Apartments in a SAFE Area!
These lovely units are well maintained and comfortable apartment style accommodations, spread across a charming village on the slopes of cape town. Cute cafes, grocery stores, spas and health food places line the area. Multiple Yoga studios and adorable cocktail lounges balance each other out. VERY Convenient, and SAFE area. easy to walk, or ride a few mins to all top attractions. Service and staff we superb!
Stayed 4 nights in Apr 2019

2/10 Terrible

Ralph M

Disliked: Staff & service, property conditions & facilities, room comfort
Horror Stay in De Waterkant
This must have been one of the most horrible accommodations we have ever been to. The place is tired, run down and there is virtually no space in the bedroom. The ceiling fan is out of order and replaced by a standing fan that covered the rest of the available floorspace. The stairs are ancient and not easy to manage (my wife fell down) due to some weird steel arms fixed on the wall (bumped my head twice), same steel frames carried the towels.....no, not in the bathroom, alongside the walls of bedroom. The reception is in another building and hence no WiFi, only if you walk to them, a joke for 2019. No amenities in bathroom, tired towels. An nespresso machine but no coffee, milk or sugar. Not even a bottle of water. Warm water kettle packed up during stay (end of ancient life span). Fleas and mites in the bed, one bed-side lamp not working....Shocking! Never again!
Stayed 4 nights in Nov 2018

6/10 Okay

Ted, Windhoek, Namibia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location and staff, disappointing rooms
As I wrote in my title, the location cannot be beat if you are interested in being in the "gay village" of Cape Town: De Waterkant. The bars - Manhattan, the Piano Bar and Versatile - are all within very easy walking distance. The corporation that runs the hotel has done almost nothing to update the apartments, however, and you feel like you are staying in a mediocre airbnb. Housekeeping is helpful, but they do very minimal cleaning of the apartment and only fully "service" the apartment every four days. Even after the service, after walking around barefoot, the souls of my feet were black. The apartments are very damp and cold with only two wall-mounted space heaters. Make sure to ask for an extra space heater during wintertime!
Stayed 6 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient apartment, a little tired
One bed apartment was spacious and nicely laid out. Very close to the centre of the ‘vilage’. Fittings were a little tired - including a CRT television! - and the property had been sold. Good value for the price
Stayed 1 night in Mar 2018

8/10 Good

LOUISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COMFORTABLE ACCOMMODATION IN CAPE TOWN
Hotel is very well located to many attractions in Cape Town. Lovely clean and comfortable rooms. Well equipped for all the basic items one would require.
Stayed 2 nights in Feb 2018

8/10 Good

Cornelis

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good Value, But Do Not Trust All Promises
Despite being very good value for money a few warnings should be given. The site advertises that it has "free parking nearby" which should read "street parking as and when available". In practice it means that one has to find a parking garage nearby to unpack your luggage to take to the room. The WIFI being available is also the truth but not the whole truth. There was no WIFI in our rooms, but across the road in the coffee shop/restaurant. I do not understand how they can get away with advertising facilities that are simply not there. The accommodation is however spacious, very centrally located and relatively quiet. Hence the overall good rating.
Stayed 3 nights in Feb 2018

8/10 Good

Archibald

Liked: Cleanliness, property conditions & facilities, room comfort
Nice accommodation, but no WiFi in apartment. Also only street parking for vehicle.
Stayed 1 night in Nov 2017

8/10 Good

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a family visit. The location and surroundings are nice. The staff was also very nice. The night we arrived we had some issues getting the electricity on. But for the trouble, we got a nice free breakfast the next day (courtesy of Charles, a great guy!). My guess is that things usually run well, but if things don't work well, they do their best to make up for it. Another minor comment is that when we enter the apartment, it seemed that it was closed (not aired) for some time. Overall a very nice stay. (It would be great to add Internet to the apartments, not only for the reception area, which is a few blocks away)
Stayed 3 nights in Sep 2017

10/10 Excellent

Darryl, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming, friendly and comfortable
Every effort made to make it an enjoyable experience

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great neighborhood, friendly staff
Great neighborhood, large, clean room, friendly staff. My flight wasn't until midnight but I was able to spend the evening in the lobby area of the hotel; they even provided a place for me to shower before my long flight home.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to be when in Cape Town:-)
It took some time to get there, but the apartment was really wonderful and spacious. It was clean and had everything we needed for our 4 day stay.

10/10 Excellent

Emma Selvig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

jerry, uganda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No recommended given the price 5 nights room not ready on arrival and only cleaned once in 5 days. Rip off

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
These are all houses rather than hotel rooms. It is very close to all the gay nightlife. The hotel staff was super friendly and helpful as well as familiar with gay clientele. There is a grocery store "spar" close enough to walk to and my unit had a full kitchen. If you like to cook it is a pretty good set up.

10/10 Excellent

MoCT

Liked: Cleanliness, staff & service, room comfort
Great place, perfect location
Having your own place in the best area of Cape Town is priceless. Very beautiful accomodation. The only down thing was the lack of internet connection.

8/10 Good

Kyle, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and close to good food and drinks
This was a great little place for a solo traveler. Got upgraded to an apartment, which would have been comfortable for two people. Wifi was the only problem. Couldn't find a network to even buy wifi from the room. If you stand outside of the office at night, you sometimes get it. It was a very small detail, in an otherwise great stay!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible...
Extremely noisy, dated and not maintained. No air conditioning, so impossible to sleep at night. Hardly anything worked in the room, including the windows that didn't close properly, shower door falling off, fan not working and the toilet didn't flush. Internet very expensive and slow and keeps going off. No house keeping unless you ask.

2/10 Terrible

jaime l.

Disliked: Cleanliness, staff & service
Don't stay there.
We arrived at night and raining. The single staff member at the front desk walked with us one block away to our room but he did not help with our bags. The room was plain, but clean. The toilette seat was broken, The internet did not work and there is no way to communicate with the front desk from your room, so I had to walk there and I was told that even though the ads said free internet it meant only at the reception area. If I wanted internet in the room I had to call a local service company and pay for the service. The next day the cable TV stopped working, so I had to walk again to the reception area and the single staff member told me he would go to try and fix it whenever he could. About one hour later he came and fixed it. The room was not cleaned on Saturday or Sunday. If you want that you need to pay extra. When we checked out we were getting charged the equivalent of US $50.00 to hold our bags for 4 hours. After I protested they took the charge off. The location of the hotel is excellent but there are much better deals and places in the same general area as we found out after being there. Find a better place and have a better time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely & Reasonable in De Waterkant Village
Our family had three two-bedroom townhouses at De Waterkant Village. They were all very clean and comfortable. The staff was friendly and very helpful. The neighborhood is quiet, but close to cafes, restaurants and shopping. Each of the living spaces was different. One of them had a lovely rooftop seating area. We would definitely stay here again.

10/10 Excellent

Edgar M.

Liked: Cleanliness, staff & service, room comfort
Great location
it's a great location. It feels like home. the staff was friendly. it's has access to all the locations I wanted to see. one of them was the great table mountain. I will visit again in the future. I highly recommend it to anyone.

4/10 Poor

Julius, Cape Agulhas

Liked: Staff & service
Disliked: Cleanliness, room comfort
Misleading name resulted in a disappointment.
It was my mistake; I did not double check the misleading name: De Waterkant Village. It was supposed to be De Waterkant Cottages where we stayed before, and what a disappointment. There was no "safe" parking.... oh, there was but we were not told that for a fee we could park inside or even have a lock up garage and we were made to take all our stuff out the car and cart it up many flights of stairs because of the threat on brake in. This made the nights hell as I was now sleeping with one eye open. Inside the flat it was fair. The carpets were so dirty I opted wearing my flip flops at least. The bath tub's plug did not work, the tap fell apart and then the fancy set-up from tap to hand shower did not work so water squirted all over when you open the tap. There was a broken lamp, non functioning safe and a front door that could only be opened or closed using excessive force. Other than that, it was fair.

8/10 Good

Anthony Y.

Liked: Cleanliness, staff & service, room comfort
Great trip.
Great location and great trip, good service too :)

10/10 Excellent

Doreen, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely unit, Great stay
Stayed right next to reception and the unit exceeded all expectation. In addition to the upstairs balcony there is a lovely seating area on the pavement where one can relax and watch life go by. Great service too.

8/10 Good

sands on road trip

Liked: Staff & service, room comfort
exceptionally friendly staff
Was a bit of walk to waterfront but easy enough easier to walk into town Taxi driver accidentally took me to waterfront village but staff there (same group ) reception staff had her husband (waterkant staff ) drive me around every interaction I had with staff was very friendly a washing machine would have been nice but no complaints would recommend

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value + Good Neighbourhood
Three of us (mother and two adult sons) stayed in one of these apartments in De Waterkant for 5 nights. The staff were very helpful and friendly. The apartment itself is a great value - we each got our own sizable room and had a nice kitchen with a coveted washer + dryer, dishes, and satellite TV. The neighborhood is great - convenient to the city, very colorful, and it tends to be safe since it's somewhat of the gay neighborhood and up a hill from the CBD hustle. However, make sure to not walk alone after dark. There are sketchy characters looming about all over the city at night and we know of a number of people who were mugged. We recommend The Village Cafe for breakfast and coffee; they have free wifi. Also, Manhattan Bar is a great place to get drinks in the evening. It's a welcoming gay bar with a mixed crowd. If you want groceries, Spar is just down the street. The two disadvantages of this unit are: 1) No wifi in the unit (though it's free in The Charles Guesthouse, where you check in and available in neighborhood cafes and restaurants) 2) We could only get two separate keys even though there were three of us, so we had to make arrangements to get into the unit if we split up. Overall, highly recommended. Enjoy!

10/10 Excellent

Jenny W.

Liked: Cleanliness, staff & service, room comfort
Great family accomadation
A wonderful place to stay. We had a 3 bedroom unit with kitchen, laundry and 2 bathrooms. Room to park the car and within walking distance to the grocery store. Value for money. Very handy having a washing machine. Only drawback was no wifi at all.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect central location
Ideal location for getting to many places on foot. Fabulous, attractive area close to cafes, restaurants supermarkets etc. Real feeling of a village within a city.

10/10 Excellent

Santeri P.

Liked: Cleanliness, staff & service, room comfort
Fantastic apartment in great area!
This was a wonderful place to stay. We had a large group of people and rented three apartments total. It really gave the feel of having your own apartment instead of staying in a hotel. The price was great too. The kitchen was fully stocked with everything a person needs in their own apartment. My only complaint was that the TV remotes did not work very well, but not a big deal since I did not want to spend much time watching TV anyways. There was even a washing machine for clothes which was really nice. Every apartment had an outdoor patio or balcony to relax on. The place seemed very secure.

10/10 Excellent

bucket list

Liked: Cleanliness, staff & service, room comfort
great stay
these apartments are perfect way to relax and enjoy the waterfront. It is not hard to park in the area so you can hire a car. Great bars and restaurants in the immediate area, such as the roof top bar and easy access to local stores for fabulous fresh food. Within walking distance (about 1.5- 2km) to the waterfront restaurants. We couldn't have been happier with our accommodation. Make sure you check out the roof top terrace for your breakfast. Although there are beggars around the area they weren't a problem and we felt safe even at night.

10/10 Excellent

Leigh, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Location & Charming/Beautiful Architecture
This is an apartment-style stay in the beautiful De Waterkant Village area, smack in the middle of everything. Table Mountain and water views from the rooftop terrace. Everything is within walking or quick taxi, and the area brims with nightlife. Of course it's not a full service hotel, but staying at these properties will give you a real local experience, and the place was comfortably furnished like a local home, if not a posh hotel. I really liked it! Special kudos to the lovely reception staff, who were super friendly and helpful with questions and such. You will need soap and shampoo, as they only give you one set of hotel size bathroom products, but you can pick those up at the Spar supermarket, just a short block away (Spar is a charming supermarket, and has all kinds of other foods and goodies that you might want as well, and the shopping complex its in has other coffee shops, wine shops, restaurants, etc). As always, mind your belongings at night, especially on the block with the gas station, which is 2 blocks away....but that's just something to be aware of anywhere you might be staying in the city. Wifi available in apartments/houses for small fee.

8/10 Good

SMCA

Liked: Cleanliness, staff & service, room comfort
Great stay in the Waterkant Village again.
This was the 2nd time staying here. The location is great, Lots of nice places to eat and drink around it. The little house we stayed in was beautiful (#27). Perfect for 2 people with a beautiful upstairs bedroom with bath and shower. In very good shape.. The address on the web site is no longer correct since their office had moved around the corner. Full kitchen and fridge, sitting are all very tastefully done.

8/10 Good

J, JHB

Liked: Cleanliness, staff & service, room comfort
Convenient location
Great location and space, water pressure in bathroom could be improved.

8/10 Good

Roving architect

Liked: Cleanliness, staff & service, room comfort
Apartment in picturesque historic area
The De Waterkant approach incorporates a wide range of accommodation. Ours was a small ground floor maisonette with a shared rear garden and sunny terrace. The manager was extremely helpful and we were made to feel very welcome. The area has a very good selection of restaurants and the new Cape Quarter complex which is well worth a visit. The only downside was that the unit got quite cold during our stay in the winter. Highly recommended.

2/10 Terrible

Alhajry, Saudi Arabia

Disliked: Staff & service, property conditions & facilities, room comfort
Rooms are so apart from each other
I checked-in at night the street was dark,the man patrolling the street came to Us and say if you leave any thing I mean any thing in the car your car window will be broken. There were two rooms Inside the two storey apartment one in each level they are so apart from each other the staircase was a small Metal loop type at the other end. I have my kids with me I couldn't stay

8/10 Good

Solo traveller, Toronto

Liked: Cleanliness, property conditions & facilities, room comfort
More than I expected
I booked at de Waterkant Village rather late after hemming and hawing about prices and locations in Cape Town. I'm glad I landed on it. I expected a small studio, or a hotel room with a kitchenette. Instead I got a two floor flat/townhouse with a decent sized kitchenette, living room and walk out patio on the ground floor and an open plan king bedroom and bathroom with shower and separate soaker tub on the upper floor. The bedroom/bathroom combo would have been more than sufficient as a hotel room. The place was in pretty good nick. Good design in the bed/bath. The kitchen was basic but serviceable and more than met my needs. Included an iron and ironing board which was much more than I got at a "full service" hotel outside of Cape Town I was at for a conference earlier in the week. Overall it wasn't a high finish but it was cute, serviceable and clean. I was a little underwhelmed by the welcome from staff when I checked in in the evening. Things improved on subsequent visits to the office for internet vouchers or questions about trips to the airport. It is a little noisy in the evening with a popular bar close by. Nothing earplugs didn't solve. There were a number of good restaurants in the area so not too many cab rides were required. Also, a good grocery store in the nearby shopping mall.

8/10 Good

Brian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid option
Huge apartments in a very vibey area of Cape Town.Well worth a further visit.

8/10 Good

Team TyBri

Liked: Cleanliness, staff & service, room comfort
Doesn't feel like a hotel room!
Great location where you can walk to many things. Check-in was a breeze and after that it felt like living in a flat (with a maid -- except on Sundays). Easy street parking and also close to LGBT night life. Highly recommended.

10/10 Excellent

annah, pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
our stay was very pleasant and very private, we really had a great times and the shops and other places were very accessible

8/10 Good

cosmo

Liked: Cleanliness, staff & service
Cape Town for Beginners
Staying in (African) Winter season ist not recommended. Floor was cold as there was only minimal electrical heating. Quiet, good security and easy access to supermarket. Don't forget adapters for SouthAfrica power outlets.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all the action in capetown. A nice area .
Pleasant and very close to town and the wharf. I do think there should be a phone in the room to at least to connect with the desk.

8/10 Good

Enjoyed Africa

Liked: Cleanliness, staff & service, room comfort
Great Location
De Waterkand Village is an interesting hotel arrangement. Consists of several apartment style rooms in various buildings in close proximitry. Seated at the base of Sentinal Mountain in the former slve district of Cape Town. Staff was wonderful and fully accommodating. Rooms were very spacious with comfortable queen size bed. Bathrooms very clean with a great shower facility. Kitchen area was complete with all utensils needed and for several days one would have everything at hand. Not a hotel in the strict way as there are not in house restaurants nor room sevice amenities. Parking could be a problem but we were lucky with available street parking in front of our building. For the price the accommodation is definetly worth it.

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay!
We just loved 16 Loader street in DeWaterkant Village. The staff was wonderful and the place beautifully kept.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Suite 23, cnr De Waterkant/Dixon Streets
Although it was quite charming with it`s location on a typical Bo-Kaap street corner and double storey,the suite was extremely noisy throughout the night and robbed us of a good night`s sleep. I dread if somebody must occupy that room on occasion when the night club accross the road are operating!!

10/10 Excellent

Gwenael, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great place
The hotel offers different options and we had a 3 bedrooms house. The location was amazing on one of the nicest street of CapeTown. The house was beautifully old fashion and nicely decorated, on 3 floors with a cute courtyard and a top floor roof terrace overlooking table mountain. The staff at reception was extremely polite, helpfull and friendly. We will be going back there as soon as we can.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2019

6/10 Okay

Wolfgang

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel für den Kurzurlauber ohne grosse Ansprüche
Zimmer waren für 2 Tage in Ordnung, wegen der Sauberkeit. Hotel ist in einem alten Zustand, Bilder sagen mehr als später gesehen. Ruhige bewachte Strasse, aber genau daneben ein Restaurante mit vielen Leuten, kann auch mal laut werden.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beste Lage für einen erholsamen Urlaub in Cape Tow
Sehr viele Aktivitäten gemacht und besichtigt. Red bus tour 2 tage-lohnenswert mit sunset auf dem signal hill, lion's head, Tafelberg und muizenberg bestiegen. Cape-Rundfahrt incl. Simons town (Pinguinen). Weinprobe, abends und auch tagsüber mal an der waterfront bei lifemusik. rugby Museum angesehen und nicht zu vergessen das beste steakhaus von capetown "nelson's eye". Gouverment garden und zur tea time ins Mount Nelson Hotel nur um einiges aufzuzählen innerhalb von 8 Tagen.

10/10 Excellent

StephanR

Liked: Room comfort
bien situé
Waterkant c'est un lieu avec plusieurs apparts, maisons individuels proche du centre ville. vous êtes tout prêt du quartier aux maisons colorées. On y trouve : resto et bar branchés . Génial pour les voyageurs qui aiment leurs indépendances . Nous avons apprécié le calme et la sécurité des lieux et la proximité de la ville. Pas de wifi dans les maisons il faut se rendre à la réception qui est plus loin, pareil pour la piscines. Lors de votre arrivée la réception vous offre le nécessaire pour le petit déjeuné : café, thé etc... Génial !!

8/10 Good

Diego, São José dos Campos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom com excelente localização
O hotel é muito bom com excelente localização, próximo ao Waterfront e possui supermercado e ótimos restaurantes em suas proximidades. Único ponto negativo seria a falta de um ar condicionado nos quartos.