Posted 17-Oct-2016 on Hotels
The room smelled like cigarette smoke when we walked in. Was told that they would take care of it, but they didn't. Told us that they had another room to move us to, only when we requested to move or check out. The other room was much smaller and the (Murphy) bed was awful. The room we paid for had a separate bedroom, so this was a much less expensive room. No offer was made about compensating the difference in cost. When I mentioned the smaller room I was told that they were the same price. That was a lie. The location was terrible for accessing the downtown area without a car. It was on the beach, but isn't pretty much everything, when visiting the cape. I will never stay here again, nor would I ever recommend this hotel to anyone in the future.