Ratings based on 360 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveller from Illinois

Wonderful staff, romantic rooms

Posted 21-May-2017
Pros: Location, decor, amenities.
Cons: Upgrade televisions and cable hookups in rooms.
Location: One block from Commercial Street - close to the action but far enough away to enjoy a quiet evening.
We were very impressed with the friendliness and professionalism of the Crowne Pointe staff. The intimate rooms were very romantic and comfortable. The breakfast was delicious, and the inn is decorated immaculately. We met some fascinating people during the grand opening mixer and really enjoyed the food and wine served. There were some minor hiccups with our room - climate control was confusing, cable did not work, and the whirlpool tub jets had one setting - very loud. But we still loved our stay and would go back.
Comment from Hotel Management
22-May-2017 by Manager, Hotel Management
Thank you for staying with us and for taking the time to write us a review here on Expedia. We are glad that you enjoyed your stay with us and that we were able to resolve the issues you encountered. We look forward to having the opportunity to be your Provincetown hosts again soon
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Apr-2017
All-around amazing! Thank you for a memorable experience, once again.
Comment from Hotel Management
13-Apr-2017 by Manager, Hotel Management
Thank you for taking the time to write us a review and for staying with us! We look forward to being your Provincetown hosts again soon
4 out of 5
Recommended
for Everyone
by A verified traveller

Still worth the winter trip to hotel and Ptown!

Posted 12-Apr-2017
Pros: the rooms, in the summer the amenities and spa, the location, the staff, the breakfast!
Cons: Off season should maintain expectations but the lower prices do compensate for variation.
Location: Just about anything and everything you would like are walking distance or if you choose, you have no need to leave at all!
Slightly different off season. Amenities are not Kiehl's during the winter but room accessibility and pricing make up for it! Also if you plan on spa services during the winter book in advance! Do not let this discourage you ~ the hotel is excellent and although Provincetown is seasonal there are still a few great year round places to enjoy and plenty of locals to meet!
Comment from Hotel Management
13-Apr-2017 by Manager, Hotel Management
Thank you for taking the time to write a very balanced and detailed review and for staying with us this shoulder season. We look forward to seeing you again during the summer months or again during our next shoulder season.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Dec-2016
Nice rooms and main house. Great breakfast. Good location.
Comment from Hotel Management
30-Dec-2016 by Manager, Hotel Management
thank you for the kind review!
5 out of 5
Recommended
for Everyone
by A verified traveller

Karen's Thanksgiving

Posted 03-Dec-2016
Pros: The location was terrific with great amenities.
Cons: A bigger bar nd later hours would have been great
Location: Right of the center of Commercial street shops and restaurants
We had a wonderful time. The property was great with good amenities. The staff was helpful and the restaurant was great. Each morning we had a free cooked to order breakfast
Comment from Hotel Management
12-Dec-2016 by Manager, Hotel Management
Thank you for taking the time to write us a review and for staying with us over thanksgiving. We are happy to hear that you enjoyed your stay with us and look forward to being your Provincetown hosts again soon.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Dec-2016
Pros: Excellent staff and kitchen. Room was small and as our visit was in cool weather, we felt a little confined. Regardless, I'd go again.
Excellent staff and kitchen. Room was small and as our visit was in cool weather, we felt a little confined. Regardless, I'd go again.
Comment from Hotel Management
12-Dec-2016 by Manager, Hotel Management
Thank you for the great review. we are happy to hear that you enjoyed your stay with us. If you are interested in a larger level room upon arrival please ask a front desk agent if one of our many other room types are available. We look forward to being your Provincetown hosts again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 29-Nov-2016
Excellent facilities including cooked to order breakfast and complimentary cocktails. Only complaint is no gym equipment.
Comment from Hotel Management
12-Dec-2016 by Manager, Hotel Management
Thank you for taking the time to review us Sanders. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel!

Posted 28-Nov-2016
All of the staff was accommodating and very friendly. Would not hesitate to book another stay.
Comment from Hotel Management
28-Nov-2016 by Manager, Hotel Management
Peter, thank you for staying with us and for taking the time to give us a 5 out of 5 review. We look forward to being your Provicentown hosts again soon!
4 out of 5
by A verified traveller

Posted 18-Nov-2016 on Hotels
Grounds need work, rooms average, luckily the staff are superb
Comment from Hotel Management
22-Nov-2016 by General Manager, Hotel Management
Thank you for staying with us and for taking the time to review us. We apologize if the grounds were immaculate during your stay and hope for the opportunity to be your Provincetown hosts again the next time you come to town.
5 out of 5
by A verified traveller

Great hotel.

Posted 24-Oct-2016 on Hotels
Room was great but needs better pillows. Staff was the best I've encountered in all of Provincetown. Breakfast to order was a pleasant surprise as well as delicious. Location is perfectly central while secluded from the buzz. It definitely lived up to its reputation.
Comment from Hotel Management
28-Oct-2016 by General Manager, Hotel Management
Thank you for taking the time to write us a 5 star review. We look forward to being your Provincetown hosts again soon.