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Reviews of Courtyard By Marriott Cape Cod Hyannis

3 out of 5
Courtyard By Marriott Cape Cod Hyannis
707 Iyannough Road, Hyannis, MA

Reviews

8.8

Excellent

Rating 10 - Excellent. 233 out of 386 reviews" "
Rating 8 - Good. 100 out of 386 reviews" "
Rating 6 - Okay. 33 out of 386 reviews" "
Rating 4 - Poor. 9 out of 386 reviews" "
Rating 2 - Terrible. 11 out of 386 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Hyannis. Friendly staff and clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert, New York

Liked: Cleanliness, staff & service, property conditions & facilities
A nice clean hotel for an overnight stay to catch the morning ferry from Hyannis. Only negative: although they thanked me for being a Gold member, they gave me a room 1/2 mile from the front desk when the parking lot was only half full.
Stayed 1 night in Apr 2024

6/10 Okay

Julia

Travelled with family
Disliked: Amenities, property conditions & facilities
The building looked pretty updated but after a few minutes in the room it was clear it needed it again. The furniture is pretty beaten up, the AC/Heater was noisy and the shower head definitely needed some CLR because calcium & lime were evident. The hallways were noisy at night but eventually quieted down. We chose to eat in because it had been a long day but all we ordered was a burger, tomato soup and grilled cheese but it took at least 45 minutes! The burger was fine but the soup was luke warm and the grilled cheese was cold and congealed. Disappointing. I guess Marriott standards have changed. The bed was comfortable though!
Stayed 2 nights in Apr 2024
Response from Courtyard by Marriott/Cape Cod on 11 Apr 2024
Thank you for your feedback. We will use your experience and feed back to improve our procedures. We truly enjoyed hosting you as our guest. I hope you have the opportunity to stay with us again in the near future.

10/10 Excellent

Philip

Marriott level quality
Stayed 1 night in Mar 2024
Response from Courtyard Management on 1 Apr 2024
We appreciate your feedback and look forward to welcoming you back soon.

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff and convenient accommodations, always!
Stayed 1 night in Mar 2024
Response from Courtyard Staff- on 13 Mar 2024
Thank you for choosing the Courtyard by Marriott/Cape Cod. We enjoyed having you stay with us. We hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The hotel is at a great location - close to the mall in the area and other shopping. It has a really nice lobby, front desk was very friendly, and the rooms are spacious. The rooms are clean but could a bit more detailing.
Stayed 1 night in Jan 2024
Response from Courtyard by Marriott/Cape Cod on 9 Jan 2024
Thank you for your feedback, we are glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

monica

Stayed 2 nights in Dec 2023
Response from Courtyard Staff- on 13 Mar 2024
Thank you for your feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Elaine

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Courtyard by Marriott/Cape Cod on 9 Jan 2024
We truly appreciate your feedback. We hope to see you again soon.

10/10 Excellent

Chester

Stayed 1 night in Dec 2023
Response from Courtyard Staff- on 13 Mar 2024
Thank you for choosing the Courtyard by Marriott/Cape Cod for your choice of lodging while in the Hyannis area. We look forward to welcoming you back soon.

8/10 Good

Athanasia

Stayed 1 night in Dec 2023

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
xmas shopping trip
Great room. We went do xmas shopping. Close to everything.
Stayed 1 night in Dec 2023
Response from Courtyard by Marriott/Cape Cod on 12 Dec 2023
Thank you for your feedback. We happy to hear that you enjoyed your stay. We look forward to welcoming you back in the near future.

8/10 Good

Katya

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Courtyard Staff on 6 Dec 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod. We hope to see you again soon.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Courtyard by Marriott/Cape Cod on 6 Dec 2023
Thank you for your feedback. We are happy to hear you enjoyed your stay. We look forward to welcoming you back in the near future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
November get away!
It is a perfect location, close to shopping as well as close to excellent restaurants.
Stayed 1 night in Nov 2023
Response from Courtyard by Marriott/Cape Cod on 21 Nov 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod. We enjoyed hosting you and hope to see you again real soon!

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend! Plan to stay again.
A SUPER nice place to stay. Very quite rooms, comfortable, and spacious. Everything was very clean and well maintained. Nice sitting area and cafe in lobby. Beautiful indoor pool.
Stayed 1 night in Nov 2023
Response from Courtyard Staff on 9 Nov 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod for your choice of lodging while in the Hyannis area. We enjoyed having you stay with us and hope to see you again soon.

10/10 Excellent

Welington

Stayed 1 night in Nov 2023
Response from Courtyard by Marriott/Cape Cod on 6 Nov 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod. We enjoyed having you stay with us. We hope to see you again soon!

10/10 Excellent

Patrick

Stayed 1 night in Oct 2023
Response from Courtyard by Marriott/Cape Cod on 21 Nov 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod. We are happy to hear you enjoyed your stay. We are looking forward to seeing you again in the near future.

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Courtyard by Marriott/Cape Cod on 16 Oct 2023
We hope you enjoyed your stay at the Courtyard by Marriott/Cape Cod. We look forward to hosting you again in the near future.

4/10 Poor

Kathleen, Voorheesville

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
First of all, we did not get the room we paid for. I booked a King suite but when we got there the clerk said he only had 2 queen beds available and that room was the same price. Weird, because it wasn't the same online. He was rude and dismissive about the situation. I didn't feel like arguing but I felt cheated and would not stay here again because of this. Then, beware the rooms. They are nice but crammed with so much furniture it was hard to move around. This place says it is business friendly, I travel to a lot of conferences and I would never choose this place. It's not convenient at all. It's also difficult to find with poor signage.
Stayed 1 night in Sep 2023
Response from Courtyard by Marriott/Cape Cod on 16 Oct 2023
We are sorry to hear that you did not enjoy your stay. If you would like to discuss your stay further with us, please feel free to contact the hotel directly. We look forward to the opportunity to speak with you.

10/10 Excellent

Susannah, Temecula

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was so helpful & friendly. All the staff was helpful and friendly. Love the laundry facilities while I'm traveling. The food in the bistro was good. Didn't like the "home fries" though. Room was spaciuos and quiet for the most part. Liked that we could open the windows for fresh cape cod air! Convenient to explore the cape and also plenty of dining and shopping choices.
Stayed 5 nights in Sep 2023
Response from Courtyard by Marriott/Cape Cod on 6 Oct 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod for your accommodations while in the Hyannis area. We are glad to hear you have enjoyed your stay. We are looking forward to seeing you again in the near future.

10/10 Excellent

John

Stayed 2 nights in May 2023
Response from Courtyard by Marriott/Cape Cod on 20 Sept 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod. We hope to see you again soon.

10/10 Excellent

Timothy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Courtyard Staff on 5 Sept 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod for your choice of lodging while in the Hyannis area. We enjoyed having you as our guest and hope to see you again soon.

8/10 Good

Laura

Travelled with partner
Liked: Property conditions & facilities
Convenient location. Limited dining option
Stayed 6 nights in Aug 2023
Response from Courtyard by Marriott/Cape Cod on 5 Sept 2023
Thank you for sharing your feedback. We hope you enjoyed your stay. We hope to serve you again in the near future.

10/10 Excellent

Delia

Travelled with family
Liked: Amenities
Place was great, but the roll-away would not fit in the room. Should have been given another room.
Stayed 1 night in Aug 2023
Response from Courtyard by Marriott/ Cape Cod on 13 Aug 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod. We enjoyed having you as our guest. We truly appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Courtyard Staff- on 13 Aug 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod for your choice of lodging while in the Hyannis area. We look forward to seeing you again soon.

10/10 Excellent

Bentley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stress….free
Very nice no issues
Stayed 1 night in Jul 2023
Response from Courtyard by Marriott/ Cape Cod on 24 Jul 2023
Thanking for sharing your experience with us. We look forward to seeing you again in the near future.

10/10 Excellent

Julia

Stayed 2 nights in Jul 2023
Response from Courtyard by Marriott/ Cape Cod on 13 Aug 2023
Thank you for your feedback. We hope to see you again in the near future.

10/10 Excellent

Rikkin

Stayed 3 nights in Jul 2023
Response from Courtyard Staff- on 1 Aug 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod. We are looking forward to serving you again in the near future.

10/10 Excellent

Chinmayi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay!
Stayed 1 night in Jul 2023
Response from Courtyard by Marriott/ Cape Cod on 3 Jul 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod. We are happy to hear you enjoyed your stay. We look forward to seeing you again in the near future.

10/10 Excellent

Haitong

Stayed 1 night in Jul 2023
Response from Courtyard by Marriott/ Cape Cod on 24 Jul 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod while in the Hyannis area. We enjoyed having you as our guest and look forward to seeing you again soon.

10/10 Excellent

Mark, Boca Raton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice standard Courtyard. No surprises
Stayed 1 night in Jun 2023
Response from Courtyard by Marriott/ Cape Cod on 3 Jul 2023
Thank you for sharing your feedback. We enjoyed hosting you as our guest. We hope to see you again soon!

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The great customer service!! Everyone was so kind and helpful
Stayed 5 nights in Jun 2023
Response from Courtyard by Marriott/ Cape Cod on 26 Jun 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod. We truly enjoyed hosting you as our guest. We look forward to seeing you again soon.

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our stay
Stayed 1 night in Jun 2023
Response from Courtyard by Marriott/ Cape Cod on 20 Jun 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod for your choice of lodging while in the Hyannis are. We hope to see you again in the near future.

10/10 Excellent

paul

Stayed 1 night in Jun 2023
Response from Courtyard by Marriott/ Cape Cod on 3 Jul 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod for your choice of lodging while in the Hyannis area. We hope you see you again soon.

2/10 Terrible

Lorraine

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I was very disappointed in this property my expectations for a Marriott or much higher than what we received. Handicap accessible rooms really were not yes they had a roll in shower however the shower curtain doesn't stay in place properly and there's water all over the place it's a slip and fall nightmare. The room was not clean the next day. Coffee pots were not okay with pots which is what I expected. We went out for the day expecting to come back to a clean and orderly room it wasn't at all we actually ran out of toilet paper. The toilet overflowed on her last day which was pretty much the icing on the cake to like pacify us they gave us some small discounts I really feel it wasn't enough especially when the toilet overflowed the TV didn't work at one point they had to come in and we adjust all the wires it just wasn't my standard oh the pool was not 84 degrees there is no possible way it was and there was no thermometer in the pool for me to check it which there should be that should be standard especially in a heated pool. Overall I would give this hotel with the exception of the lifeguard whose name was vice I give a five I give the overall experience a 2.
Stayed 3 nights in May 2023
Response from Courtyard by Marriott/ Cape Cod on 2 Jun 2023
We recognize your time is valuable and appreciate the feedback you have provided. I apologize that we did not live up to your expectations. I hope that you will give us another try in the future.

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Courtyard by Marriott/ Cape Cod on 2 Jun 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod. We look forward to seeing you again soon.

10/10 Excellent

Najlaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was so nice, close to shops and the beach. The staff was very friendly and helpful especially the receptionist Joanna
Stayed 1 night in May 2023
Response from Courtyard by Marriott/ Cape Cod on 2 Jun 2023
We enjoyed having you as our guest and hope to see you again very soon.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Courtyard Staff on 19 May 2023
Thank you for staying with us. We enjoyed having you as our guest, we hope to see you again soon!

10/10 Excellent

Frank

Travelled with family
Big pool
Stayed 1 night in Apr 2023
Response from Courtyard on 27 Apr 2023
We are happy to hear you enjoyed our large indoor swimming pool. We look forward to seeing you again!

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very close to shopping and dining
Stayed 1 night in Apr 2023
Response from Courtyard Staff on 24 Apr 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod. We hope to see you again soon.

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2023
Response from Courtyard Staff on 19 Apr 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod. We hope you enjoyed your stay. We look forward to seeing you again in the near future.

10/10 Excellent

Rebecca

Stayed 1 night in Mar 2023
Response from Courtyard Staff on 19 Apr 2023
Thank you for your feed back we are so glad you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean
Stayed 1 night in Mar 2023
Response from Courtyard Staff on 26 Mar 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod for your choice of lodging while in the Hyannis area. We hope to see you again in the near future.

10/10 Excellent

Flora

Travelled with family
Liked: Cleanliness
Location was perfect
Stayed 1 night in Mar 2023
Response from Courtyard Staff on 21 Mar 2023
Thank you for choosing the Courtyard by Marriott Cape Cod for your choice of lodging while in the Hyannis area. We enjoyed having you as our guest and hope to see you again soon.

10/10 Excellent

Kenneth, Siasconset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Courtyard Staff on 24 Apr 2023
We are happy to hear you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Rori Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy, extremely helpful staff clean and mall right next door. There is no room service or restaurant on site but I definitely enjoyed my stay. I felt at home
Stayed 6 nights in Feb 2023
Response from Courtyard by Marriott/Cape Cod Management Team on 6 Mar 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod while in the Hyannis area. We hope to have the opportunity to host you as our guest again in the near future.

10/10 Excellent

Tara

Stayed 1 night in Feb 2023
Response from Courtyard by Marriott/Cape Cod on 6 Mar 2023
We truly appreciate you feedback and look forward to your next visit.

8/10 Good

SANDRA A

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice. Biggest problem was wifi access? General access was impossible options were offered for package deals with cost but general access should be available. That was very disappointing.
Stayed 1 night in Jan 2023
Response from Courtyard by Marriott/ Cape Cod on 27 Feb 2023
Thank you for choosing the Courtyard by Marriott/Cape Cod. We appreciate you feedback. I apologize for any inconvenience you had experienced. We do offer free Wi-Fi throughout the hotel. We are looking into the issue you had experienced. Thank you again we hope to see you again in the near future.

10/10 Excellent

Dawn

Stayed 2 nights in Jan 2023
Response from Courtyard Staff on 27 Feb 2023
Thank you choosing the Courtyard by Marriott/Cape Cod for your choice of lodging while in the Hyannis area. We hope to see you again soon.