Twin Room | Premium bedding, desk, blackout curtains, soundproofing

Reviews of Fred Guest House Zürich Hauptbahnhof

2 out of 5
Fred Guest House Zürich Hauptbahnhof
Limmatstrasse 5, Zürich, ZH

Reviews

8.2

Very good

Rating 10 - Excellent. 200 out of 589 reviews" "
Rating 8 - Good. 254 out of 589 reviews" "
Rating 6 - Okay. 96 out of 589 reviews" "
Rating 4 - Poor. 23 out of 589 reviews" "
Rating 2 - Terrible. 16 out of 589 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Damodar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a week a Fred’s guest house. Staff was very friendly, breakfast was very good with lot of options. Within couple of minute walk to Tour bus stop and Zürich main train station, lots of cafés and Starbucks just outside and Migros grocery shop too. Room was somewhat smaller but everything else was excellent. Maybe the main hotel had larger rooms
Stayed 7 nights in Mar 2024

10/10 Excellent

rick, Sheffield

So handy for the station and in walking distance of a park and the river Glad there was someone on reception when I arrived (a little delayed) as too many hotels these days have no staff to help if you have a problem checking in
Stayed 1 night in Mar 2024

10/10 Excellent

David

Travelled with family
This property is in the perfect location between the trains and buses. Great hub for exploring Zurich and beyond. Staff were super friendly and helpful. Everything you could possibly want is close
Stayed 3 nights in Mar 2024

10/10 Excellent

Marife, Los Angeles

Stayed 2 nights in Jan 2024

10/10 Excellent

Karen Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast offered by any of our hotels in Switzerland. The staff was so kind and helpful. The location to the translation is unmatched, yet on a quiet street. Amazing, will stay again.
Stayed 1 night in Dec 2023
Response from Fred Hotels Zürich on 15 Jan 2024
Dear Karen Frances,Thank you for staying at Fred Guest House Zürich Hauptbahnhof and for taking the time to leave a review.We are pleased to see that you enjoyed your breakfast at our guest house. Our breakfast includes a wider range of options so that all our guests can select their favourite breakfast dishes to enjoy, with products sourced regionally wherever possible.It is also good to read that you enjoyed the location of our guest house. Being just a short walk from the main station makes it convenient for our guests to travel to the airport or take day trips out of the city, whilst our homely atmosphere is maintained within the guest house.We hope to see you again at Fred Guest House Zürich Hauptbahnhof in the future.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

David, Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent one person hotel room adjacent to the main train station. Thank you for a great stay. I would stay there again.
Stayed 5 nights in Dec 2023
Response from Fred Hotels Zürich on 22 Dec 2023
Dear David, Craig,Thank you for choosing to stay at Fred Guest House Zürich Hauptbahnhof and for taking the time to leave a review.We are pleased to read that you enjoyed the convenient location of our Guest House. Being situated just a short walk from the main station makes it easy for our guests to travel between the hotel and the airport, as well as to take day trips out of the city to explore nearby towns.It is also good to see that you enjoyed the service you received from our staff. All of our team are committed to delivering attentive and professional service, and are always willing to answer any questions about the Guest House or the city.We hope to see you again at Fred Guest House Zürich Hauptbahnhof in the future.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, friendly staff
We had two separate stays here on the same trip, due to a road trip to Italy in between. The first room was in a different building than where check in is located. It was small but functional, and was expected. The second stay we had a bigger room located in the main area. It was much more comfortable and we appreciated the amenities. The front desk staff was friendly and offered suggestions on where to get great coffee (besides starbucks which is located next door). They provide you a map and outline where to go and how. I would definitely stay here again! It was steps away from the HB station and convenient to groceries, food, shopping, etc. It was literally across the street from where “best of Switzerland” tours begin. Thank you for the hospitality!!!
Stayed 3 nights in Nov 2023
Response from Fred Hotels Zürich on 18 Dec 2023
Dear Verified traveler,Thank you for choosing to stay at Fred Guest House Zürich Hauptbahnhof on multiple occasions and for taking the time to leave a review.We are pleased to see that you enjoyed the service you received from our staff. All of our team are dedicated to providing warm and attentive service that makes our guests feel welcome, and are always willing to discuss how to make the most of time in Zurich.It is also great to see that you enjoyed the location of our Guest House. Being situated just a short walk from the main station makes it convenient for our guests to travel between the airport and the hotel, whilst our central location means that there are also numerous restaurants and cafés nearby to explore as you allude to.We hope to see you again at Fred Guest House Zürich Hauptbahnhof in the future and look forward to welcoming you back.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

8/10 Good

Hsu-Fen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Kwok Heng

Stayed 1 night in Dec 2023

10/10 Excellent

poonam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night with my son while we were enroute to the mountains. Major plus point is that it is less than a minute walk to zurich hb station. Room is overall small and functional. Staff at reception are friendly and there is an option to keep your luggage if you have checked out and want to walk around. Zurich old town is about 10 to 15 mins walk away. Breakfast was also great with both hot and cold options. I would def come here again.
Stayed 1 night in Dec 2023
Response from Fred Hotels Zürich on 7 Dec 2023
Dear poonam,Thank you for staying at Fred Guest House Zürich Hauptbahnhof and for taking the time to leave a review.We are delighted to read that you enjoyed the location of our guest house. Being situated just a short walk from the main station makes it convenient for our guests to travel between the hotel and the airport or their next destination, as well as allowing for easy day trips out of the city to the surrounding towns.It is also great to see that you enjoyed the service you received from our staff. All of our team enjoy providing warm and professional service that makes our guests feel welcome, and are always willing to share their insights into how to make the most of your time in Zurich.We hope to see you again at Fred Guest House Zürich Hauptbahnhof in the future and look forward to welcoming you back once more.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

10/10 Excellent

Izabela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Jee How

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok so so
A bit cramp for 2 persons
Stayed 3 nights in Nov 2023

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
It would’ve been nice to have a piece of furniture to put my luggage upon
Stayed 2 nights in Oct 2023

8/10 Good

Dwight, Beavercreek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Daneeque, Lubbock

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

6/10 Okay

Neo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No phone inside hotel room
Check-in, Check-out, Counter services located at main hotel, No phone inside hotel room to call
Stayed 3 nights in Oct 2023

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at Fred Hotel. The room was pretty basic but had everything necessary for an overnight stay. What made it great was the service. The staff were very nice and greeted you warmly. They are also very thoughtful and helpful. I do recommend this stay if you stay a night or two in Zurich.
Stayed 1 night in Oct 2023
Response from Cedric on 10 Oct 2023
Dear Joshua,Thank you for choosing to stay at Fred Hotel Hauptbahnhof Guest House during your time in Zurich.We are glad that enjoyed the service you received from our staff. All of our team strive to ensure our guests' experiences our enjoyable, comfortable, and stress-free through catering to them with warmth and attentiveness, and will always grant customer requests wherever possible to do so.We are also happy to read that you enjoyed the facilities in your room. Our rooms are well-equipped with amenities such as a fan, hairdryer, and shower cube, to ensure that guests have everything they need as well as desirable features.We are sorry that you found your room to be more basic than expected. Our rooms are designed to be modern and functional, as well as well-equipped, and our sister hotel offers rooms of even higher quality if you prefer.It is our hope to welcome you back to Fred Hotel Hauptbahnhof Guest House again in the future. Get in touch next time you're in town.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

10/10 Excellent

Hope

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was amazing. Had a triple room with 3 singles. Cute bathroom. Great breakfast. Love getting off train and not walking far. Staff were so friendly and helpful.
Stayed 1 night in Sep 2023
Response from Cedric on 10 Oct 2023
Dear Hope,Thank you for staying at Fred Hotel Hauptbahnhof Guest House during your trip to Zurich.We are delighted to read that you enjoyed the location of our hotel. Being situated within walking distance of the main station not only makes it convenient to arrive at our hotel with luggage, but also allows our guests to travel to the airport with ease and also take day trips to explore the city's surrounding areas of beauty.It is also great to see that you found your room to be comfortable. Our rooms are designed to be modern and well-equipped to help our guests relax and unwind, and feel at ease in the knowledge that they have everything they need whilst staying with us.We are glad you enjoyed your stay with us and hope to welcome you back again in the future.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No-nonsense, basic and good accommodation!
This is a great hotel for it's location and no-nonsense comfort. Staff were nice and helpful. The room was basic but good. Breakfast had all the variety that you will find in other hotels, and was good. Not fancy, but very good.
Stayed 2 nights in Sep 2023

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Room was clean, modern and comfortable. Bathroom was very clean and modernized, staff helpful and accommodating. I was allowed to get into my room way sooner than checking in time for fee, however, worth every SF
Stayed 1 night in Sep 2023

10/10 Excellent

Justina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really amazing and warm :) They helped me to change my booking to an available room so that I could get some rest for 30 mins more. Super thankful! Location is superb, just behind Zurich HB central station so it’s easy to access! Main city centre is on the other side of the station which is very walkable. Thank you for your hospitality!!!
Stayed 1 night in Sep 2023
Response from Cedric on 10 Oct 2023
Dear Justina,Thank you for choosing to stay at Fred Hotel Hauptbahnhof Guest House.We are delighted to read that you enjoyed the service you received from our staff. All of our wonderful team are dedicated to helping our guests feel comfortable and at ease by granting customer requests wherever possible to do so, and are also full of useful information about the city to help you make the most of your stay.It is also great to see that you enjoyed the location of our Guest House. Being just a short walk from the main station allows our guests to arrive and depart our hotel with ease, as well as being easily connected to the airport, and also allows our guests to explore the areas outside of the city.We hope to welcome you back to our hotel in the future. Contact us next time you're in town.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

8/10 Good

Nathaniel, Firestone

Stayed 1 night in Sep 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee and tea in the lobby was a nice perk!
Stayed 2 nights in Aug 2023

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service excellent. Very close to Zurich main train station.
Stayed 1 night in Aug 2023

10/10 Excellent

Finn

Liked: Cleanliness, property conditions & facilities
I liked
Stayed 1 night in Aug 2023

8/10 Good

Dangel J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No name
Just the place we needed a short stay in Zurich.
Stayed 1 night in Aug 2023

8/10 Good

Thomas

Stayed 3 nights in Aug 2023

8/10 Good

Yuen-Tsing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Ran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right
Stayed 1 night in Aug 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good small room with two separate small beds up against the wall. I stayed in the guest floor top floor. The Room has AC which very rare in this area near Zurich HB. Zurich HB is literally half a block away. shower and bath is actually rather large for the room. Shower is particularly roomy with good water pressure. Bed was comfy with one pillow each. Elevator is small. Two adults or 1 adult with a big suitcase. Overall if i had to spend a night near the train station for an early train that i can't miss, i would stay here again. BTW parking at the guest house is like 2 spots in an alley next to it. Itll likely be full. HERTZ rental is 1 block away.
Stayed 1 night in Jul 2023
Response from Cedric on 26 Jul 2023
Dear James,Thank you for sharing your review of your stay with us at Fred Hotel Hauptbahnhof Guest House. We're delighted to know that you had a positive experience overall and found the room to be comfortable and well-equipped.Furthermore, we're glad that the presence of AC was a valuable amenity for you, especially considering the heat and its rarity in the area. We take pride in providing spacious and well-maintained shower and bath facilities, and it's great to hear that the comfort of the bed and the cleanliness of the property left a positive impression on you.As for the elevator, we understand its size limitation. Furthermore, we appreciate your valuable feedback regarding the parking situation, parking spacing can be reserved prior to arrival.Thank you for choosing our guest house, and we hope to see you again soon.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

4/10 Poor

Karen

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Cedric on 26 Jul 2023
Dear KarenThank you for rating your stay. Obviously you were not fully satisfied. We would have been happy to have more information on what you did not enjoy about your stay.Kind regardsClaudia & Cedric, Your hostsFred Hotels Zürich

6/10 Okay

DANA

Travelled with family
Liked: Cleanliness, staff & service
Close to main train station and restaurants. Helpful staff.
Stayed 2 nights in Jun 2023
Response from Cedric on 26 Jul 2023
Thank you for taking the time to share your feedback with us! We are glad to hear that you had an enjoyable stay at our hotel.Moreover, we are delighted that our staff made a positive impact on your stay.We hope to have the pleasure of welcoming you back in the future.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was convenient for walking to the old town and for tour pick up. The room was small but comfortable for 2 people. The beds were comfortable but NO AIR CONDITIONING. We were hot at night and I am usually not hot. I'd book this room again but not during the summer. The breakfast (not included in price of hotel) was a large spread- pastries, breads, meat, cheeses, coffee machine with fresh ground, tea, fruit, museli or yogurt, eggs, etc.
Stayed 1 night in Jun 2023
Response from Fred Hotels Zürich on 27 Jun 2023
Dear Lynn,Thank you for staying with us and for leaving a review.We are glad to hear you found our location convenient. Our hotel is within walking distance of Zurich's main train station making it easy to arrive and depart, whilst there are numerous attractions and landmarks just a short walk from the hotel, such as the national museum.It is also great that you found your bed comfortable. We carefully select our bed, and all other amenities, to ensure our guests are as comfortable and relaxed as possible during their stay.We are sorry that you felt hot at night. Whilst our rooms do not include air conditioning, our rooms include a fan to keep guests cool and if you ever need an additional fan you can feel free to request this from a member of staff.We hope to welcome you back again in future.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

6/10 Okay

STACY

Liked: Cleanliness, staff & service
The room is super small
Stayed 1 night in May 2023

10/10 Excellent

Wannaporn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location just next to Bus & Train Station. Good service and comfort room / facility
Stayed 1 night in Apr 2023

10/10 Excellent

jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Mei Yan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. The breakfast are delicious. The staff who serve the breakfast are extremely nice. The area is very convenient.
Stayed 2 nights in Apr 2023
Response from Fred Hotels Zürich on 3 May 2023
Dear Mei Yan,Thank you for taking the time and leaving this lovely review for us. We are pleased to read you enjoyed your stay at our Guest House, and that everything was to your full satisfaction. We appreciate your mentioning our friendly team and will gladly share your feedback internally. It is also great to know you enjoyed our breakfast which our staff prepares fresh every day.We hope you will choose us again when you plan your next trip to Zurich. Our team will be delighted to host you once more. Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

10/10 Excellent

Ricardo

Stayed 2 nights in Mar 2023

2/10 Terrible

Robert

Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
good location, rooms too small, entrance in a small alley, doesn’t make me feel safe
Stayed 1 night in Jan 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value.
Walhalla has become our home away from home in Zurich. They know which room we like and are always very accommodating. They take meticulous care of the facility and offer excellent value. Staff is very well trained and after going for several years, we see that they retain staff. We also took full advantage of their comfortable co-working space in the lobby and enjoyed their very good breakfast.
Stayed 5 nights in Jan 2023
Response from Cedric on 7 Mar 2023
Dear Guy,Thank you for taking the time to leave this review for us.We are delighted you enjoyed your stay with us here at Walhalla Guest House in central Zurich. It is always a pleasure to welcome you back and offer you your favored room.We are thrilled that you enjoyed the care of our friendly team. We revel in welcoming our guests and treating them to an enjoyable stay. It is also wonderful that you used our co-working space. This is an excellent place for our guests to work undisturbed or to connect with other visitors.Our team looks forward to your return to Zurich. We await to welcome you back once more.Kind regards,Claudia & Cedric, Your hostsWalhalla Guest House

4/10 Poor

Luiz

Disliked: Property conditions & facilities, room comfort
Very cold and disappointing room
We were expecting to have a good and comfortable night of sleep as described in the website however the room heating system wasn't working. The room is too cold and uncomfortable by the way only one small blanket for two in the room was available. Additionally the hotel informs if the guest skip the cleaning room service, the guest would be entitled to a CHF 10 credit to be used in the hotel bar/cafeteria. This didn’t happen too. All in all, hotel is very disappointing.
Stayed 2 nights in Dec 2022

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night and my room was clean and cozy when I arrived a little after 9pm. Internet was fast and front desk agents were nice and accommodating. And yes, the check in is at Walhalla Hotel which is only few feet away. Very close to the Zurich main station so convenient walk (nearest exit is track 41 or 44 (cant remember), its by Burger King which should you be your landmark, so from underground or once you exited your train just go to the level where the stores are and look for Burger King, the escalator or exit by Burger King should take you very very close to Walhalla Hotel- I took exit 18 when I first got off and oh boy! with 2 luggage it was an epic walk and the toughest since no elevator so I manually carried my luggage and it was raining! so avoid my mistake and suffering :)) There is also starbucks just next door to Walhalla Hotel and food stall as soon as you resurface from the train station elevator (or stairs). My room was small and only for 1 person which suits me just fine with 2 luggage. Would recommend this hotel. I transferred to Walhalla Hotel (see my separate review) the next day because I checked in with my family who all arrived the next day (our Walhalla Hotel was reserved few weeks or 1 month before our arrival, I reserved Walhalla Guest House 4 nights or 1 week before I arrived)
Stayed 1 night in Sep 2022
Response from Claudia & Cedric, Your hosts on 25 Nov 2022
Dear Gina,Thank you for your very informative review of the Walhalla Guest House.We appreciate you taking the time to guide our future guests to our property. More importantly, we are delighted to know that you had a comfortable stay with us. Your positive comments regarding the cleanliness and staff are appreciated. It is the effortless work of our team that makes our guest house what it is today. Without their great care, and genuine passion for hospitality and taking care of our guest's needs, this would not be possible. What is even more lovely is knowing that our guests appreciate it. We appreciate your recommendations, and we look forward to welcoming you back again soon. Kind regards,Claudia & Cedric, Your hostsWalhalla Guest House

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location!

10/10 Excellent

Arlene

Stayed 1 night in Oct 2022

10/10 Excellent

Claire

Liked: Cleanliness, staff & service
Great location for Zurich HB.
Stayed 1 night in Oct 2022

4/10 Poor

Sandra, San Diego

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wasn’t what we expected. Close proximity to train station. Rooms were similar to a hostel with a bathroom. Had to drag bags to stairs. Elevator was out at one point. Would not stay again. The price was ridiculous high for the property.
Stayed 1 night in Oct 2022
Response from Claudia & Sabrina, Your hosts on 19 Oct 2022
Dear Sandra,Thank you for your recent stay with us.It is nice to learn that the cleanliness and staff were particularly a stand-out for you. Our teams are passionate about what they do, therefore maintaining our property is something that they work effortlessly in delivering. Your kind words are truly appreciated, and rest assured will be shared with our staff. Despite this, we are sorry to learn that there were aspects of your stay that were not to your expectations, and we wish to extend our sincerest apologies for this. Once again, we would like to express our appreciation for your understanding regarding the lift outage. We trust that you can comprehend that this is beyond the control of the hotel, and we had attempted to rectify this to avoid disruption for our guests. In regards to the accommodation, there are some rooms that are more compact, however, have been designed to contain everything required for practicality and guest comfort. Next time, please do not hesitate to speak to a member of our friendly team, who will be delighted to personally assist in finding the perfect room to meet your needs. We truly hope that you will allow us the opportunity to provide you with a better experience during your next stay, and we look forward to welcoming you back again soon. Kind regards,Claudia & Sabrina, Your hostsWalhalla Guest House

8/10 Good

Diego

Stayed 1 night in Sep 2022