We were given a very large room with kitchenette and balcony with a fabulous view of Lake Lugano. Everything was very clean and comfortable. The grounds, pool, and hot tub/jacuzzi areas were also very large, clean, and well-appointed. Breakfast was one of the best we have had: eggs, espresso, champagne, bread, meats, cheese, Pellegrino, tea, fruit, yoghurt, etc. All overlooking Lake Lugano. Getting to the hotel from the train station was just a short bus ride away. We would definitely stay here again!