Outdoor dining

Reviews of Villa Marita

3 out of 5
Villa Marita
Via Lucino 49, Lugano, TI

Reviews

5.6
Rating 10 - Excellent. 8 out of 114 reviews" "
Rating 8 - Good. 30 out of 114 reviews" "
Rating 6 - Okay. 27 out of 114 reviews" "
Rating 4 - Poor. 27 out of 114 reviews" "
Rating 2 - Terrible. 22 out of 114 reviews" "

6.2/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To far out of way and hard to get to.
Getting to and from the hotel with out a car is very expensive. Even taking city bus which is paid for by hotel, there are many steep hills or steps to climb up from train station. Checked in the staff very nice. In room. No toilet paper, not even an empty roll. Had to go ask for it. The room had paper garbage under table. Breakfast was included but not much to speak of. I would never go back. Legs all bit up in the morning. Bed very uncomfortable and room very tiny.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

David

Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were uncomfortable, breakfast not varied. Noise from other rooms could be heard, staff not so friendly
Stayed 8 nights in Aug 2017

8/10 Good

annick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel could stand some fresh paint in the rooms but it is kept clean and it is actually quiet cosy. Area is calm, out of the center. You need a car and you have parking place there for free.
Stayed 2 nights in Aug 2017

4/10 Poor

Duane

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Disappointing
Not as advertised. It was over 80 on arrival, and no AC as stated. Apparent staff of one did get a fan by the evening. Saw one person at check in, one other person the rest of the time. Did provide breakfast such as it was, at no additional cost. Tour assistance: stack of brochures available, little personal assistance. Toiletries: bottle of hand soap at sink, no soap for shower, nothing else. No phone, as stated although not important for us. Very old hotel and in need of much refurbishing. Was clean & free parking was nice to have. Very disappointed that the description listed by Hotels.com was so off. Would not book again or recommend.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness

8/10 Good

Hillary

Liked: Staff & service
Good value & service
It was good for the value. Up on the hill so a bit of walking or driving is involved to go into town. The guy at the front desk was very sweet and offered to call restaurants for us to make reservations. A good experience.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this Hotel or you will regret your decision
Please, remove it from the list, in order to avoid a waste of money and time for any future visitor. Overall a very painfull experience. The very first time in my life that I spend time in this nasty hotel. For sure, should not be rated as 3 stars. Perhaps 1 star is already too much. Allowing others to select and choose this option may jeoperdize your credibility. I pay already CHF 639 for 6 days (invoice, if we can call it as a tax and payment proof, such as a small paper), was provided only as request, and with justifications...really unacceptable.

8/10 Good

meira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Stacie, Urbandale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best not to walk there from train station - all up hill.

10/10 Excellent

GEORGIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lovisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N
This was an excellent hotel in a very quiet neighborhood. We got a very nice welcome and found the room to be very satisfactory. The interior of the common room was very nice and the building itself beautiful. Also, we had forgotten one of our iphones in our room and when dialling them to ask the staff to send it to us they were very accommodating!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wished easy access to it.
The hotel was very good. Unfortunately it was too far from the train station. The hotel was good. I expected to be closed to the train station. It is too far from it. w

8/10 Good

rosie, brisbane australia

Liked: Staff & service
Good Location
The hotel was very good,fair with all the needs easy traveling you want to do in Lugano,near the train station,quiet location,very nice staff English speaking people,parking was not a problem,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awfull "hotel", no service, dreadfull bathroom,
The worst hotel we have ever been. It's is NOT a hotel. Information is misleading.

2/10 Terrible

Nadarajan, London. UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel manager was unfriendly and she didn't appear to be welcoming.
We stayed in the hotel for 1 night. The rooms were extremely basic -NO lamps-only light in room was a very basic ceiling fixture, had a small TV. Breakfast was supposed to be continental just bread and home made jam with a bottle of orange juice it was so basic . Cheese was extra cost, expensive breakfast, should have been included in B&B price.The hotel and the rooms looked very old including the furnishing . There were cobwebs on the walls (which you can't see because of the dim lighting), the towels are threadbare, the beds are hard and the pillows flat. No fan in the room, uncomfortable in the room due to style air. The service we got from this hotel was also poor, the lady manager was unfriendly and no understanding of customer care. She was more interested in getting me to sign the credit card payment as soon as we arrived there.

4/10 Poor

j, geneva

Disliked: Staff & service, property conditions & facilities, room comfort
60's
If you like the unconventional, 60's inspired and slightly tacky hotel, this is your place. But it's cheap and I slept well. Check out the shower in the living room, pretty unique.

4/10 Poor

ALAIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Alessandro

Business traveller
Liked: Cleanliness, room comfort
Struttura onesta per quel che si paga
Stayed 1 night in Aug 2020

8/10 Good

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Das ist kein Hotel. Das ist eine Zumutung ! Das Zimmer war schmuddelig, alt und teilweise defekt. Die Bilder auf ihrer Internetseite und Beschreibung sind nicht übereinstimmend mit dem realen Zustand. Sie sollten dieses Haus aus ihrem Programm nehmen.
Stayed 1 night in Jul 2020
Response from Franco on 22 Jul 2020
Übertrieben. Wenn Sie das Hotel nicht mögen, könnten Sie gehen und hätten nichts bezahlt.

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Franco on 10 Jun 2020
Grazie mille...

6/10 Okay

Ivana

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Une jolie Villa, gentille personnel, on a bien dormis. Un bon petit déj
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Das Haus war schmudelig, der Teppich zerrissen. Die Sonnenmarkise war mit Kabelbinder zusammen gebunden. Die Zimmertür streifte stark am Türrahmen. Hatte nur lauwarmes Duschwasser.
Stayed 2 nights in Sep 2019

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
l'aspect de l'hôtel est assez ancien, la porte de notre chambre se fermait très difficilement et la douche était salle. beaucoup de poussière, toilette très serré, bref c'était dépriment de dormir dedans
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das einzig gute an dieser Unterkunft ist, dass sie billig ist. Ich würde davon abraten diese Unterkunft zu besuchen. Das Hotel ist sehr alt und riecht. Das Zimmer ist nicht sauber und das Service Personal ist nicht zuvorkommend.
Stayed 5 nights in Jul 2019

2/10 Terrible

GIORGIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
State lontani da questo posto
Scappato via da questo posto, sporco e mal tenuto da incubo... Che la Svizzera abbia certi posti per chi la visita, agghiacciante esperienza.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Dec 2018
Response from Franco on 10 Jan 2019
Grazie.

2/10 Terrible

oscar, Milano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non aprite questa porta
Posto orribile non degno neanche di un paese del 3• mondo, Non comprendo come possa Expedi publicizzare un posto così orrendo . Non esiste receptions , non esiste una camera (sono del loculi chiamati stanze), pulizia al di sotto di ogni vostra immaginazione. Evitate
Stayed 1 night in Aug 2018

6/10 Okay

Guest.

Liked: Staff & service
Disliked: Cleanliness, room comfort
Posizione strategica
Hotel coerente con le stelle che ha e per la fascia di prezzo in cui si mantiene. Il sig. Antonio è molto gentile e disponibile e ci ha cucinato una buona cena. Posizione strategica a due passi dal centro di Lugano. Peccato per ma struttura, se fosse ammodernata sarebbe il top.
Stayed 1 night in Aug 2018
Response from Antonio on 21 Aug 2018
Grazie mille.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Die Villa M. ist für Gäste die keinen Wert auf Komfort und Atmosphäre legen. Es ist eine preiswerte Unterkunft mit Mindeststandard. Die Frühstücksversorgung ist ausreichend, aber nicht sehr abwechslungsreich. Das Abendessen war sehr abwechslungsreich und reichhaltig. Die Speisen waren schmackhaft zubereitet. Das Personal war höflich und bemüht, die Wünsche der Gäste zu erfüllen.
Stayed 7 nights in Apr 2018
Response from Franco - Hotel Manager on 19 May 2018
Vielen Dank!

6/10 Okay

onofrio

Liked: Cleanliness, staff & service
Struttura vecchia.
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Locale versamento vecchio Camere a dir poco orribile....prese che non funzionano lampadine bruciate coperte e cuscini ignobili
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schlimmes Hotel
Sehr schlimmes Hotel unfreundlich,nicht guter Service.Hotel schaut aus wie in den 80er Jahren.Sauberkeit war auch nicht dort.Sowas habe ich noch nie erlebt.
Stayed 1 night in Oct 2017

2/10 Terrible

Spezi, Augsburg

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Sehr schönes Haus, Renovierung vergessen ☹️
Muffeliger, ansonsten normaler Empfang. Sehr schönes Haus, allerdings ersetzen zugeklebte Fensterrahmen keine Renovierung. Abgewohnt ist geschmeichelt. Frühstücksangebot würde im Obdachlosen-Heim zu recht abgelehnt.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Vergane glorie
Veel geld voor matige kamer, vervallen doucheruimte. Ontbijt nog eens extra te betalen. OK voor een nachtje als het niet snders kan.
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel vintage e rustico.
Hotel accogliente, in stile vintage con personale rustico, verace e simpatico. Stanza spaziosa, giardino, veranda ecc. il tutto a buon prezzo.
Stayed 1 night in Jun 2017

4/10 Poor

Guenter

Disliked: Staff & service, property conditions & facilities, room comfort
Sicher nie mehr
Altes Hotel im Stil der 70 er Jahre . Alles was kaputt geht wird nicht mehr gerichtet. Es ist zwar sauber , aber das ist schon alles . Rasen war einmal nur 30 cm Unkraut ungepflegt. Frühstück sehr schlecht. Brot und Gipfel vom Vortag. Kein Wasserdruck in der Dusche Rollladen kaputt, Fernseher so alt wie das Haus . Kein Flair alles abgewohnt. Preis Leistung viel zu teuer. Lage schlecht.
Stayed 1 night in Jul 2017

4/10 Poor

Viviana, Trieste

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel completamente da ristrutturare.
Potrebbe essere davvero piacevole se fosse completamente restaurato e migliorato, invece è vecchio e stantio. Poca luce alla sera e lampadine che mancano, televisore che funziona male e difficile da usare... insomma disagevole. Peraltro la colazione è buona e il personale gentile.
Stayed 1 night in May 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Etwas aus der Zeit gefallen
In dem Hotel scheint die Zeit stehengeblieben zu sein - es hat ungefähr die Ausstattung der 70er. Wird sehr freundlich geführt, lässt aber den Komfort eines einfachen Hotels vermissen - die Betten sind unbequem und die Sanitäranlagen zu klein (auf derToilette stösst man sich die Knie an und in der Dusche den Kopf). Auch das Frühstück könnte etwas umfangreicher ausfallen, das Beste ist hier eindeutig der frische Kaffee. Insgesamt eine günstige Möglichkeit, in Lugano zu übernachten, aber insgesamt ausbaufähig.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unkomfortables, schmuddliges Hotel
Für den Preis kann es kein Luxus sein, aber trotzdem sollte es sauber und nicht schmuddlig sein. Frühstück nimmt man lieber nicht für den Preis.
Thank you,,, my Lord!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grazioso e silenzioso
Albergo a dieci minuti d auto dal centro. Posteggio riservato. Personale gentile e disponibile. Silenzio e pulizia. Prezzi non esagerati
Vista Dalla finestra dell hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness
Disliked: Staff & service