Ratings based on 309 Verified Reviews

4.1 out of 5
97% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

The right hotel for right price. Very comfortable.

Posted 08-Jul-2017
The right hotel for right price. Very comfortable.great location.great king size bed . Amazing AC . Great breakfast
Comment from Hotel Management
15-Jul-2017 by Petra, Hotel Management
Dear Guest, Thank you so much for your great comment which we have shared with our team. It is very important to us to provide the best service to our guests. We hope to welcome you again at Hote Helios Kindest regards Petra Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Bakewell

Very clean,staff very friendly,excellent position.

Posted 20-May-2017
Room clean and a good size,everything in it you would need. Excellent position for beaches and restaurants only minor down point is that it was noisy outside late at night and early morning-we came prepared with earplugs and advise others to pack some too!
Comment from Hotel Management
16-Jun-2017 by Petra, Hotel Management
Dear Jayne, Thank you for your comment which is very important to us. Our Hotel is located in the heart of Juan les Pins but we have double glazed Windows for the guests comfort. We hope you enjoyed your stay and to welcome you in the future Kindest regards Petra Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Sheffield, UK

Pleasant stay

Posted 13-May-2017
Location: Close to beach, shops, restaurants and train station
Friendly hotel close to shops and beach. Modern, comfortable spacious rooms. Cleaned every day and fresh towels. Staff very attentive and helpful.
Comment from Hotel Management
16-Jun-2017 by Petra, Hotel Management
Dear Samantha, Thank you so much for your nice cooment which is very important to us. We hope to welcome you again at Hotel Helios Kindest regards Petra Front Office Manager
5 out of 5
by A verified traveller

Posted 06-Oct-2016 on Hotels
Comment from Hotel Management
11-Oct-2016 by General Manager, Hotel Management
Dear Guest, Thank you for the note you posted, which is very important to us. We hope to welcome you again at our Hotel. Kind regards Petra Front Office Manager
5 out of 5
by A verified traveller

Very comfortable hotel, very close to the beach

Posted 26-Sep-2016 on Hotels
My experience at Helios was perfect. My room on the 6th floor was very clean, airy and comfortable. The nice balcony had a side view of the Med. The reception was friendly, courteous and efficient. I did not try their breakfast at all...
Comment from Hotel Management
28-Sep-2016 by General Manager, Hotel Management
Dear Guest, Thank you so much for your nice comment which is important for us. We hope to have the pleasure to welcome you again at Hotel Helios. Kind regards Petra Front Office Manager
5 out of 5
by A verified traveller from Romania

Amazing staying at the Helios hotel

Posted 06-Sep-2016 on Hotels
Good location near the sea and street market,near train station,Helios beach really nice a bit expensive but everywhere else is the same but good quality!the hotel was really nice and comfortable,didn't get breakfast there so I can't say much about it! A bit expensive but it's worth it.
Comment from Hotel Management
10-Sep-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your wonderfull comment. We hope to welcome you again at the Helios Hotel Kindest regards Petra Front Office Manager
3 out of 5
by A verified traveller from Perth WA

Disappointed Aussie

Posted 06-Sep-2016 on Hotels
Very disappointed. The hotel does not appear as the pictures on the website. Quite old. Definitely not 4 star as portrayed. Staff were all friendly and breakfast was overall good. Outrageous to say that hotel has secluded private beach in fact you have to pay 50Euro per couple to enjoy the beach otherwise you go public and unfortunately beaches are packed in August so like sardines on a beach. I've never in my life paid to go on a beach and wont start at my time of life to pay for a beach experience.....Location of hotel was good for restaurants and nightlife.
Comment from Hotel Management
10-Sep-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your guest comment. We are surprised about your disappointment, as we regularly update our website and the photos are the exacted configuration of our rooms. We are sorry that you did not know that non of the private beaches on the French Riviera are free of charge. Most of our clients come to our Hotel and appreciate the service on the private beach. Of course the guests have the choice between private and public beach. Best regards¨Petra Front Office Manager
4 out of 5
by A verified traveller

Posted 26-Aug-2016 on Hotels
Comment from Hotel Management
30-Sep-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your time to respond to the guest comment form. This is very important to us in order to provide the best service to our guests. We hope you enjoyed your stay in Juan les Pins Kind regards Petra Front Office Manager
3 out of 5
by ari from manchester

good 3 star level. no more

Posted 19-Aug-2016 on Hotels
Personnel were nice and accomodating. Room was clean overall though I saw some hair on the bathroom floor, which were still ther after the room was cleaned on the second day. it's a 4 star hotel, but wouldn't give it more than a good 3. location is central and convenient. the rooms which do not face the sea or the road, have a really unpleasant courtyard view. Our room was small, but beds were comfortable. acustic needs improving.. our room was located at the end of the corridor and I could hear people speak on the staircase!
Comment from Hotel Management
24-Aug-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your comment which is very important to us. We have different room types and for example classic rooms do not have sea view, but court yard view or street view. We are sorry about any inconvenience and our personnel is at our guest's disposal in order to satisfy their stay at the Hotel We do hope that you had a pleasant stay in Juan les Pins Kind regards
5 out of 5
by Gerard from Wirral

Outstanding hotel in beautiful town

Posted 17-Aug-2016 on Hotels
We stayed for 5 days at this exceptional hotel, must be one of the best in the area. 2 minutes walk to beach and all restaurants and bars but far enough away to be quiet. Superb staff very helpful and friendly especially the young man on reception, outstanding customer service! Rooms cleaned perfectly everyday. The only drawback was the cost of using the private beach, should be reduced for hotel guests.
Comment from Hotel Management
24-Aug-2016 by General Manager, Hotel Management
Dear Gerard, Thank you so much for your nice comment. It was a pleasure to welcome you and it is important to us that you had a nice stay at our Hotel. Looking forward to welcoming you again in the future Kindest regards Petra