Ratings based on 287 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Proche plage mais accueil

Posted 16-Oct-2016
Le personnel d'accueil est très approximatif Salle de bain vieillissante Mais lit très confortable et chambre sur cour très calme. Ma demande a été respectée
Comment from Hotel Management
17-Oct-2016 by petra, Hotel Management
Cher client, Nous vous remercions d'avoir pris le temps pour répondre au questionnaire de satisfaction. Ceci est très important pour nous afin d'offrir le meilleur service à nos clients. Cordialement Petra Front Office Manager
5out of 5
by A verified traveller from Romania

Amazing staying at the Helios hotel

Posted 06-Sep-2016 on Hotels
Good location near the sea and street market,near train station,Helios beach really nice a bit expensive but everywhere else is the same but good quality!the hotel was really nice and comfortable,didn't get breakfast there so I can't say much about it! A bit expensive but it's worth it.
Comment from Hotel Management
10-Sep-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your wonderfull comment. We hope to welcome you again at the Helios Hotel Kindest regards Petra Front Office Manager
3out of 5
by A verified traveller from Perth WA

Disappointed Aussie

Posted 06-Sep-2016 on Hotels
Very disappointed. The hotel does not appear as the pictures on the website. Quite old. Definitely not 4 star as portrayed. Staff were all friendly and breakfast was overall good. Outrageous to say that hotel has secluded private beach in fact you have to pay 50Euro per couple to enjoy the beach otherwise you go public and unfortunately beaches are packed in August so like sardines on a beach. I've never in my life paid to go on a beach and wont start at my time of life to pay for a beach experience.....Location of hotel was good for restaurants and nightlife.
Comment from Hotel Management
10-Sep-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your guest comment. We are surprised about your disappointment, as we regularly update our website and the photos are the exacted configuration of our rooms. We are sorry that you did not know that non of the private beaches on the French Riviera are free of charge. Most of our clients come to our Hotel and appreciate the service on the private beach. Of course the guests have the choice between private and public beach. Best regards¨Petra Front Office Manager
4out of 5
by A verified traveller from paris

Hotel accueillant

Posted 31-Aug-2016
Accueil chaleureux, bon emplacement, chambre très correcte En revanche mauvais réseau internet et chaînes TV pas toujours opérationnelles et Menage à revoir légèrement
Comment from Hotel Management
11-Sep-2016 by Petra, Hotel Management
Cher client, Nous vous remercions pour votre commentaire qui est très important pour nous afin d'offrir le meilleur service à nos clients Au plaisir de vous accueillir à nouveau lors d'un prochain séjour Cordialement Petra Front Office Manager
5out of 5
by Laetitia from Paris

Un pur moment de détente

Posted 28-Aug-2016 on Hotels
Nous avons séjourné a l'hôtel Hélios avec mon ami de manière imprévue, juste après avoir annulé une réservation Airbnb avec des commentaires catastrophiques. Ce fut sans doute la meilleure décision de notre séjour! Je ne sais pas si c'est le lieu, le service ou juste la ville elle-même mais notre séjour à l'hôtel Hélios a été le moment le plus relaxant de nos vacances. La plage de l'hôtel est agréable, le service est attentionné, les plats proposés sont frais... Nous avons été surclassés dans une chambre de catégorie supérieure avec un balcon: spacieuse, lumineuse et confortable. Je recommande vivement cet hôtel à tous ceux qui ont besoin d'une pause, ne serait-ce que pour une nuit.
Comment from Hotel Management
10-Sep-2016 by General Manager, Hotel Management
Chère Laetitia, Nous vous remercions pour ce superbe commentaire qui nous touché énormément. Ravi que vous ayez passé un bon séjour dans notre établissement Cordialement Petra Front Office Manager
4out of 5
by A verified traveller

Posted 26-Aug-2016 on Hotels
Comment from Hotel Management
30-Sep-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your time to respond to the guest comment form. This is very important to us in order to provide the best service to our guests. We hope you enjoyed your stay in Juan les Pins Kind regards Petra Front Office Manager
3out of 5
by ari from manchester

good 3 star level. no more

Posted 19-Aug-2016 on Hotels
Personnel were nice and accomodating. Room was clean overall though I saw some hair on the bathroom floor, which were still ther after the room was cleaned on the second day. it's a 4 star hotel, but wouldn't give it more than a good 3. location is central and convenient. the rooms which do not face the sea or the road, have a really unpleasant courtyard view. Our room was small, but beds were comfortable. acustic needs improving.. our room was located at the end of the corridor and I could hear people speak on the staircase!
Comment from Hotel Management
24-Aug-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your comment which is very important to us. We have different room types and for example classic rooms do not have sea view, but court yard view or street view. We are sorry about any inconvenience and our personnel is at our guest's disposal in order to satisfy their stay at the Hotel We do hope that you had a pleasant stay in Juan les Pins Kind regards
5out of 5
by Gerard from Wirral

Outstanding hotel in beautiful town

Posted 17-Aug-2016 on Hotels
We stayed for 5 days at this exceptional hotel, must be one of the best in the area. 2 minutes walk to beach and all restaurants and bars but far enough away to be quiet. Superb staff very helpful and friendly especially the young man on reception, outstanding customer service! Rooms cleaned perfectly everyday. The only drawback was the cost of using the private beach, should be reduced for hotel guests.
Comment from Hotel Management
24-Aug-2016 by General Manager, Hotel Management
Dear Gerard, Thank you so much for your nice comment. It was a pleasure to welcome you and it is important to us that you had a nice stay at our Hotel. Looking forward to welcoming you again in the future Kindest regards Petra
4out of 5
by Amir

Posted 17-Aug-2016 on Hotels
Comment from Hotel Management
24-Aug-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your evaluation. This is very important to us in order to provide a good service to our guests. Best regards Petra
5out of 5
by A verified traveller from Göteborg

Hotellets egen strand och restaurang

Posted 16-Aug-2016
Pros: Centralt och tyst ok frukost
Cons: Fler engelskspråkiga TV kanaler
Location: Nära Strandpromenaden samt 20 minuters promenad till Antibes
Vädigt bekvämt med egen strand ca 150-200 meter som också hade badpir och restaurang
Comment from Hotel Management
24-Aug-2016 by Petra, Hotel Management
Dear Guest, Thank you for your nice comment which is very important to us. We hope to welcome you again at Hotel Helios Kindest regards Petra