Ratings based on 987 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto , Canada

great staff

Posted 23-Jul-2017
Pros: The staff, the balcony and marble bath the last night
Cons: a book with restaurant recommendations at the front desk
Location: Perfect location only a block from a Main Street with shops and restaurants Walking distance to Rialto Bridge and really any where !
Booked 4 nights suite thru expedia but this is a hotel where rooms are not the same. Received lowest suite with bathroom built out onto room and tiny shower. Booked extra night thru hotel and got moved to beautiful suite with large tub and marble bathroom and floor to ceiling doors and balcony like booked. Lesson learned is when hotel rooms do not conform to the norm book direct thru hotel. If We had the second room the 5 nights this hotel would be a 5! The staff were very friendly and helpful and prosecco a couple mornings with breakfast was great. Would stay here again anytime but book exactly what room wanted direct through hotel
Comment from Hotel Management
23-Jul-2017 by Paolo Vianello - General Manager, Hotel Management
Dear Diane, thank you for sharing your review of your recent stay at Una Hotel Venezia. We are very pleased to see that the entire staff did everything possible to make your experience with us a good one. We are, also, glad that you enjoyed the second room. We very much look forward to your return to Una Hotel Venezia and we will do our outmost to satisfy your expectations Best wishes, Paolo Vianello General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Jul-2017
Great location and staff. Our rooms were very spacious and the breakfast was excellent. Thanks for a great stay.
Comment from Hotel Management
21-Jul-2017 by Paolo Vianello - General Manager, Hotel Management
Dear Client, thank you very much for choosing Una Hotel Venezia for your stay. We are glad you had a "great stay" and shared your experience in Expedia. Looking forward the pleasure to welcoming you during another occasion, please have our Best regards Paolo Vianello General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Excellent hotel near to restaurants and station

Posted 18-Jul-2017
We really enjoyed our 3 night stay at this hotel - very clean, nicely decorated, amazing hotel buffet breakfast and convenient to shopping, restaurants, train station and major sights. The wifi in our room was unfortunately not very good but was strong in the rest of our hotel. Neda at the front desk was very friendly and gave excellent tips and advice for our stay in Venice. We would most certainly stay at this hotel again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel in a quiet but convenient area

Posted 13-Jul-2017
Looking to stay away from the tourist packed areas in a beautiful hotel that can get you to all the tourist areas with a 5-15min walk, this is your place! Great buffet for breakfast and evening snacks and drinks! Gorgeous rooms with a pillow menu! Easy to get to vapporetto to airport or train station with a walk over one bridge. Staff very helpful with directions and finding things to do if you need help. Highly recommend!
5 out of 5
Recommended
for Everyone
by A verified traveller from manchester

Great location, a bit off the main tourist trail

Posted 10-Jul-2017
The staff were really friendly, efficient and professional. The hotel is comfortable, clean and quiet. The little touches like afternoon tea and pre dinner drinks were a nice surprise.
Comment from Hotel Management
19-Jul-2017 by Paolo Vianello, Hotel Management
Dear Jac, thank you so much for taking the time to share your experience in Expedia. We are glad you appreciated the afternoon tea and the pre dinner drink. We love to pamper our guest , especially after a long day spent visiting Venice. Looking forward the pleasure to welcoming you during another occasion, please have our Best regards Paolo Vianello General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Classy with quiet location

Posted 10-Jul-2017
Excellent service; off the main path but close enough to get to main attractions quickly; lovely wine hour and breakfast. Just overall a perfect place to stay
Comment from Hotel Management
19-Jul-2017 by Paolo Vianello, Hotel Management
Dear Signa, thank you so much for taking the time to share your experience in Expedia. We are glad you enjoyed all the services offered. Looking forward the pleasure to reading from you soon, please have our Best regards Paolo Vianello General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Nice hotel in quiet but central location

Posted 30-Jun-2017
Pros: Great location in a quiet area. Helpful staff.
Location: We walked to all the main sites in Venice from the hotel and there were nice restaurants nearby.
We had a lovely time staying at the UNA hotel in Venice. The staff were friendly and very helpful. The room was clean and had everything we needed. The breakfast was a buffet and was very nice. The hotel is situated in a quiet area but is a short walk to the main streets of Venice. We took a boat back to the airport as it was a short walk to the boat stop from the hotel.
5 out of 5
Recommended
for Couples
by A verified traveller

Nice quaint hotel.

Posted 26-Jun-2017
Pros: Location, Location, Location.
Cons: The breakfast room can get a little crowded, so you may to come and forth from the room a few times to get a table.
A lovely little hotel, staff were super friendly, the breakfast and afternoon tea was fantastic. It is really close to the Strada Nova, and close to the grand canal for easy travel around the city. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle WA

This is an amazing hotel from check-in to checkout

Posted 23-Jun-2017
Pros: We loved everything. The overall feel of the hotel is 1st class.
Cons: Nothing I can think of.
Location: Lots of shopping and restaurants nearby. We felt very safe even in the little alley way.
This hotel has a great quiet location and you can walk to Rialto bridge in 5-10 minutes. St. Marks is about 15 min. Super easy to get from train to hotel using the water taxi (public). Our room was beautiful and very clean. We had a superior double room #211 it was a great size. The breakfast was very nice a variety of hot and cold food and plentiful. The evening we enjoyed a complementary glass of wine or two and light snacks - a lovely surprise! If I return to Venice we will definitely stay at hotel UNA again. Thanks also to a wonderful and friendly front desk staff they were very helpful and courteous.
5 out of 5
Recommended
for Everyone
by A verified traveller from Niwot, CO

Venice gem - quiet location but close to action

Posted 09-Jun-2017
Pros: Breakfast choices were expansive and nice, great location, reading room with lending library, updated bathrooms
Cons: Need mattress toppers and fluffier pillows - beds were hard (and I like a firm bed) and pillows were very flat Shower enclosure needs to be bigger
Location: Location was great. Could walk everywhere but not on loud street. A little tricky to find but once found, perfect access to vaperretto or Piazza
The staff were extremely nice and helpful. The breakfast was superb- even brought us a separate teapot of hot chocolate when they found out we didn't drink coffee (the real stuff, not instant packets). Location was fabulous because it's within walking distance of the major attractions (faster than taking vaperrato) but not super close. We like to walk after dinner so it was perfect. The rooms were nice, clean, with updated bathrooms. The beds were not as comfortable as hoped and the shower a bit tricky because it's not fully enclosed (partial glass partition).
Comment from Hotel Management
23-Jun-2017 by Una Hotel Venezia, Hotel Management
Dear Colordofox, thank you for taking the time to share your experience at Una Hotel Venezia. We are glad you almost enjoyed all the services offered. We are sorry you did not take advantage of the pillow wow menu. By asking reception desk, it is possible to take advantage of a list different pillow choices. Looking forward the pleasure to welcoming you during another occasion, please have our Best regards Ludovica Tomasi Una Hotel Venezia