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Upon arriving I was told I had been upgraded to a one bedroom suite. I stayed in room 402. It was lovely! Newly renovated, clean and comfortable. Lots of room with a living room, eating area, kitchen with a counter to sit at (and do my homework). The only feedback that I can give that is somewhat ...
The room was nice however the pool was extremely cold and after going into the pool and hot tub we felt slimy and gross. After going in we saw that they will be closing it for maintenance which we could see why.
I booked this hotel at an Expedia special rate and for the price paid it was great. Clean room and bathroom, comfortable bed. Good buffet breakfast. The railway side rooms are very noisy when trains pass by.
I only stayed for one night as part of a business trip and wasn't at the hotel much. The check-in and check-out process were efficient and the staff members were very pleasant. The room I selected was one with two single beds and they were comfortable and clean. The bathroom was in need of wall wiping ...
We had a three bedroom apartment, very spacious and clean and comfortable. Perfectly located within walking distance to shops and restaurants, althou we ate in most nights! Great base to stay to explore banff park. Staff were so helpful and friendly. Thanks for a great stay!
Clean room with lots of space. amenities were good. The restaurant was very handy. Lack of luggage cart caused us to move our suitcases etc. to our room. When one person is handicapped that is difficult. The staff should be making sure carts are returned to front door.
Clean and friendly staff Good Kitchen facilities It might've been nice if the decoration style could be more modern. Hope slippers are provided especially in winter time shoes can get really dirty after a day of hiking.
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