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Reviews of Novotel Goa Resort & Spa Hotel

5 out of 5
Novotel Goa Resort & Spa Hotel
Pinto Waddo, Off Main Candolim Road, Candolim, Goa

Reviews

8.2

Very good

Rating 10 - Excellent. 61 out of 145 reviews" "
Rating 8 - Good. 49 out of 145 reviews" "
Rating 6 - Okay. 23 out of 145 reviews" "
Rating 4 - Poor. 7 out of 145 reviews" "
Rating 2 - Terrible. 5 out of 145 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

RK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and very friendly staff in the buffet restaurant, especially Ms. Yashoda if we got the name right. Indian food is the highlight, we ate the same cuisine for 4 days straight and still wanted more. Good pool area as well. Great location next to the buzzing Candolim beach road.
Stayed 5 nights in Mar 2024
Response from Ranju Singh on 16 Apr 2024
Dear Mr.RK, We very much appreciate your comments regarding your stay at the Novotel Goa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Ranju Singh General Manager Novotel Goa Resort and Spa

4/10 Poor

Dhara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
would not prefer for my next stay
Stayed 3 nights in Feb 2024
Response from Ranju Singh on 11 Mar 2024
Dear Dhara, Thank you for taking the time to tell us about your experience at the Novotel Goa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ranju Singh General Manager Novotel Goa Resort and Spa

8/10 Good

Poorvi

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Stayed 3 nights in Apr 2023
Response from Ranju Singh on 23 Feb 2024
Dear Ms. Poorvi, Thank you for taking the time to tell us about your experience at the Novotel Goa Resort & Spa. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards, Ranju Singh General Manager Novotel Goa Resort and Spa

10/10 Excellent

Vikram Varma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Exceptional Hospitality
Novotel Gotel and spa in Goa impresses with its vibrant atmosphere, friendly staff it’s an old well maintained property.Kids loved the pool area and it’s close proximity to candolim beach makes it an ideal retreat. Guests consistently praise the Novotel resort and Spa in Goa for its exceptional staff. The team is recognized for their warm hospitality, attentive service, and willingness to go above and beyond to ensure a pleasant stay. From the reception Linda, Shambhavi and Anchal at the restaurant, Daljit,Avi and Shubatra have been really helpful and were always around and took good care of us and not to mention Francis from the pool bar makes some amazing cocktails a must try,visitors often highlight the friendly and helpful demeanor of the staff, contributing to a positive and memorable experience at Novotel Hotel and Spa Goa.
Stayed 3 nights in Dec 2023
Response from Ranju Singh on 15 Dec 2023
Dear Mr. Varma,Thank you for choosing to stay with us! We're delighted to hear that you had a happy stay. Our team works hard to ensure our guests have a memorable experience, and it's always rewarding to receive positive feedback.Our team takes pride in delivering exceptional service, and your feedback motivates us to continue exceeding expectations. It's fantastic that the staff, especially Linda, Shambhavi, Anchal, Daljit, Avi, Francis and Shubhadra played a key role in making your stay comfortable and welcoming. We appreciate your kind words about them and we're glad they hosted you well. We look forward to welcoming you back for another great escape in the future.Best regards,Ranju SinghGeneral Manager

10/10 Excellent

Bala Krishna, Guntur

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury and kid friendly hotel.
Stayed 4 nights in Oct 2023
Response from Ranju Singh on 15 Dec 2023
Dear Mr. Krishna,I am extremely glad to know that you found the hotel to be Luxurious and found the amenities of the hotel suitable for kids. I am delighted that the staff of the hotel made you feel comfortable.It will be our immense please to welcome you back once again.Best Regards,Ranju Singh,General Manager

6/10 Okay

Debi

Stayed 2 nights in Oct 2023
Response from Ranju Singh on 15 Dec 2023
Dear Guest,Thanks for your valuable rating.It will be our immense please to welcome you back once again.Best Regards,Ranju Singh,General Manager

10/10 Excellent

Sagar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Kate

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tired and shabby looking property. Rooms, spa, pool all in need of some serious TLC and a renovation. Rooms are small and there were musty smells that frequently entered our room presumably from the AC. Staff were young and inexperienced. Everything took sooooo long or had to be asked for several times. There also appeared to be a complete lack of anyone in charge - front of house, in the reception which probably explains the erratic/ non existent service. On reflection the best service came from the main entrance security who always said hello / smiled / were friendly whenever we entered or arrived. I can only assume they were outsourced! On the plus side the food from the al la carte menu was ok. Definitely wouldn’t return. Much better and cheaper places to stay in Candolim.
Stayed 3 nights in Apr 2023

8/10 Good

admin and

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

4/10 Poor

Vikram

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid Novotel
The room cleanliness was poor The window was open and there were mosquitoes in the room I found cockroaches in the bathroom. The room had a strange bad smell lingering on, thankfully we had aroma candles and that helped. The parking staff deserve compliments for managing in a very constrained space.
Stayed 1 night in Jan 2023

10/10 Excellent

Piyush

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very accommodating. We really enjoyed our stay.
Stayed 2 nights in Nov 2022
Response from General Manager on 6 Dec 2022
Dear PiyushThank you for sharing your valuable feedback with usWe are glad that you enjoyed your stay with us.Warm Regards,

10/10 Excellent

Digvijay, Tempe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in Jul 2022
Response from Ranju SINGH on 13 Jul 2022
Dear Mr. Digvijay, we very much appreciate your comments regarding your stay at the novotel goa resort & spa. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you will give us another opportunity to serve you better.

8/10 Good

Aditya

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Mixed bag
Mixed bag. A lot of areas for the hotel to improve upon - service and room housekeeping being two of the major ones.
Stayed 3 nights in Apr 2022
Response from Ranju SINGH on 6 May 2022
Dear Mr. Aditya, Thank you for your valuable feedback and we have addressed your concerns. We hope you will give us another opportunity to serve you better. We look forward to welcome you back

10/10 Excellent

Rohit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, just need to improve the food
Stayed 6 nights in Mar 2022
Response from Ranju SINGH on 29 Mar 2022
Dear Guest, Thank you for the feedback and we look forward to welcome you back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Ranju SINGH on 8 Mar 2022
Dear Guest, Thank you for your feedback and do let us know for any assistance.

10/10 Excellent

GAURAV

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022
Response from Ranju SINGH on 8 Mar 2022
Dear Mr. Gaurav, Thank you for your feedback and we are glad that you enjoyed your services and we look forward to welcome you.

10/10 Excellent

Bhupesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Experience
Amazing and awesome experience. Great hospitality, friendly staff.
Stayed 2 nights in Dec 2021
Response from Ranju SINGH on 21 Jan 2022
Dear Bhupesh, Thank you for your feedback with regards to your stay at Novotel Goa Resort & Spa. Do let us know for any assistance.

6/10 Okay

Sharad

Liked: Cleanliness, property conditions & facilities, room comfort
Poor check in process
It took 10 mins to check in at 4pm. They wanted to create my profile. Since I have already stayed at accor. It did not allow same email id again
Stayed 4 nights in Nov 2021
Response from Ranju SINGH on 4 Jan 2022
Dear Sharad, Thank You for your feedback and have shared your feedback with the team. Do let us know know for any assistance.

10/10 Excellent

Shankar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from General Manager on 15 Oct 2022
Dear Shankar,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from General Manager on 15 Oct 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

6/10 Okay

vamshi

Stayed 3 nights in Sep 2021
Response from General Manager on 15 Oct 2022
Dear Vamshi,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

8/10 Good

Parag

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall satisfactory
Stayed 5 nights in Sep 2021
Response from General Manager on 15 Oct 2022
Dear Parag,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

8/10 Good

Hamkumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Property & Nice stay
Stayed 5 nights in Aug 2021
Response from General Manager on 15 Oct 2022
Dear Hamkumar,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in Candolim area
Stayed 5 nights in Jul 2021
Response from Ranju SINGH on 7 Aug 2021
Dear Guest, Thank you for your feedback with regards to your stay and we are glad that you enjoyed your stay.

4/10 Poor

Sudhir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Front office is not at all friendly. Some of the staff are quiet arrogant. The feel it’s the only hotel left in Goa. But I would never prefer anyone to stay in this property.
Stayed 3 nights in Jul 2021
Response from Ranju SINGH on 27 Jul 2021
Dear Mr. Sudhir, Thank you for taking the time to tell us about your experience at the Novotel Goa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

Aditya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellotel
The stay at Novotel Goa Resort & Spa was excellent and very comfortable from all perspectives. It's remarkable how the property is maintained, staff is well trained and food preparations are delectable. It will always be the first preference for future stays in Goa. My special appreciation to their differently-abled housekeeping staff who (despite their natural limitations) strives for guest satisfaction. I'm impressed, honestly.
Stayed 3 nights in Feb 2021

8/10 Good

Varun

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service
Hotel is having good infrastructure facilities but service is poor. To start with 1) No valet parking 2) I had to ask 2-3 times at the entrance to take the luggage. 3) No welcome drink was served. However, when I showed my displeasure they offered me some drinks coupons. 4) No placards having extensions for in room dining, reception, laundry etc was there in the room. 5) The AC vent began to leak in my room. However, they were quick to rectify it. One does not expect such shoddiness from a 5 star. They need to improve on their service aspect.
Stayed 4 nights in Feb 2021

8/10 Good

Meet

Travelled with family
Liked: Staff & service, room comfort
Disappointing experience at breakfast
The stay was good only when the last day before check out when I went to have my breakfast I discovered one unhygienic thing...I was saying at the South Indian counter for my dosa where the chef was making my dosa & while making it the spatula he used for applying the masala on dosa was scraped off in a bin and then without washing and cleaning the same spatula he used it to apply the masala on dosa...which was disappointing so I left the plate then n there without having my breakfast & left the restaurant.... I went upstairs to check out where the chef n duty manager came running to offer me some goodies since they knew it was their big mistake...I refused for any goodies... I also gave a note to the receptionist and told him it’s not done...hope the management takes necessary actions and control the hygiene level especially when the covid times still exists...
Stayed 5 nights in Jan 2021

8/10 Good

VIkram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our second time here, the hotel is great, clean. the only reason i did not give it a full rating was because of the covid situation. so certain areas were blocked off .. not their fault though. I would recommend this hotel.
Stayed 1 night in Dec 2020
Response from Ranju SINGH on 15 Jan 2021
Dear Vikram, Thank you for your feedback with regards to the stay , we are glad that you enjoyed your stay with us. Thank you for sharing your experience. Do let us know for any assistance.

8/10 Good

Ajinkya, Nasik

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room service was good and very responsive. Many services were unable to experience due to covid restrictions. Spa services are excellent. The hotel location is Ok and the property is also Ok but can be better for the price and the Novotel brand.
Stayed 3 nights in Nov 2020
Response from Ranju SINGH on 25 Nov 2020
Dear Ajinkya, Thank you for your feedback with regards to the stay and have shared with the team. Do let us know for any assistance.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Ranju SINGH on 13 Feb 2020
Dear Guest, Thank you for your feedback with regards to the stay at Novotel Goa Resort & Spa. we are glad that you enjoyed the stay. Thank you for sharing your experience and do let us know for any assistance.

8/10 Good

Sanjib

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good vacation there
Have a enjoyable and good stay in Novotel with some Cons. Pros - a) Excellent support staffs. All the staffs were very cordial. b) Clean property and the rooms. c) Prompt service. d) Have good number of activities for the kids. Cons - a) Not really feels like a resort, more like a hotel b) Not a very good variety of Breakfast. Could have been better. c) A bit far away from the beach, although they have shuttles running all the day long.
Stayed 3 nights in Jan 2020
Response from Ranju SINGH on 2 Feb 2020
Dear Sanjib, Thank you for your feedback with regards to the recent stay at Novotel Goa Resort & Spa. We have noted your comments and will surely share your feedback with the team. Do let us know for any assistance.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
I had gone through for a college reunion. It was ideal for that purpose. There were a hundred of us and there was enough space and facilities in the hotel for the purpose.
Stayed 2 nights in Jan 2020
Response from Ranju SINGH on 23 Jan 2020
Dear Guest, Thank you for your feedback with regards to the stay at Novotel Goa Resort & Spa. We are glad that you enjoyed the stay with us. Do let us know for any assistance.

10/10 Excellent

Ravipreet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Great Service.
Spent three nights here with more than 100 college batchmates during a recent reunion. The hotel is very nice, and the staff were very helpful in accommodating everyone's requests to make it a memorable event.
Stayed 3 nights in Jan 2020
Response from Ranju SINGH on 23 Jan 2020
Dear Ravipreet, Thank you for your feedback with regards to the stay at Novotel Goa Resort & Spa. We are glad that you loved the facilities and services. Thank you for sharing your feedback and do let us know for any assistance.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Good comfortable hotel, some of the woodwork is looking a little tired. Good selection for breakfast. Not many hotels better than this (if any) in that area.
Stayed 3 nights in Nov 2019
Response from Ranju SINGH on 13 Dec 2019
Dear Guest, Thank you for your feedback with regards to the stay at Novotel Goa Resort & Spa. Do let us know for any assistance. Regards Ranju SINGH General Manager Novotel Goa Resort & Spa

10/10 Excellent

Gaurav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located providing all the comforts
I stayed there for 2 night, the location of the hotel is not on the main road but it's good as you are in a quieter place (which is much need when on holiday). The convenience of getting a taxi or a scotty is right outside the hotel so a plus there. The pool of the hotel is only 4mts deep so that everyone can enjoy. They also have recreational activities like TT, basketball badminton darts etc. If it was not my 1st time in goa i could have stayed in the hotel and would have enjoyed the time at the hotel.
Stayed 2 nights in Nov 2019
Response from Ranju SINGH on 6 Dec 2019
Dear Gaurav, Thank you for your positive feedback with regards to your recent stay at Novotel Goa Resort & Spa. Thank you for sharing your experience and do let us know for any assistance. Regards Ranju SINGH General Manager Novotel Goa Resort & Spa

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019
Response from Ranju SINGH on 5 Nov 2019
Dear Guest, Thank you for your feedback and we look forward to welcome you. Regards Ranju SINGH General Manager Novotel Goa Resort & Spa

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Service at restaurant was very slow, There are not much options for food in the menu, Swimming pool was good
Stayed 2 nights in Oct 2019
Response from Ranju SINGH on 6 Oct 2019
Dear Guest, Thank you for your feedback with regards to the recent stay at Novotel Goa Resort & Spa. We have noted your comments and surely share with the team. Thank you for sharing your feedback and do let us know fro any assistance. Regards Ranju SINGH General Manager Novotel Goa Resort & Spa

10/10 Excellent

Siddhesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from ranju singh on 15 Jul 2019
Dear Mr. Siddhesh, Thank you for your positive feedback with regards to the recent stay at Novotel Goa resort & spa. Thank you sharing your experience and do let us know for any assistance. Regards Ranju Singh General Manager Novotel Goa resort &Spa.

10/10 Excellent

Shreyash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
YOUR SERVICE WAS EXTREMELY GREAT IT WAS UN FORGETTABLE EXPERIENCE. THE NEXT TIME I COME IN GOA I WILL STAY IN NOVOTEL ONLY. WHAT I LIKE MOST IS YOUR SERVICE , FREE WATER BOTTLE , GOOD ROOMS AND BEST EXPERIENCE OF POOL , FREE DROP TO CANDLOM BEACH. BEST HOTEL .... I LOVE THE STAY...........
Stayed 3 nights in May 2019
Response from ranju singh on 10 Jun 2019
Dear Shreyash, Thank you for your feedback with regards to the recent stay at Novotel Goa Resort & Spa. We are glad that you enjoyed the service and we look forward to welcome you. Regards Ranju SINGH General Manager Novotel Goa Resort & Spa.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Ranju SINGH on 10 Jun 2019
Dear Guest, Thank you for your feedback with regards to the recent stay at Novotel Goa Resort & Spa. Thank you for sharing the experience and we look forward to welcome you again. Regards Ranju SINGH General Manager Novotel Goa Resort & Spa

4/10 Poor

Verified traveller

Disliked: Staff & service
The building was set in open teared blocks. It is how I imagine the landings of a prison would look like. I also had an issue with the security staff , Who had no knowledge of simple hotel policy, Even though it was written in plain English for everyone to see. I would not recommend this hotel.
Stayed 5 nights in Apr 2019
Response from Ranju singh on 6 May 2019
Dear Mr. David, Thank you for your feedback and i apologize for the inconvenience caused to you. My Guest experience manager and front office manager has given detailed feedback. The hotel policy is there for our guest safety, Thank you once again for your feedback. Do let us know for any assistance. Regards Ranju SINGH General Manager Novotel Goa Resort & Spa.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel. Perfect setting within 2 mins walk of the restaurants but yet enough distance away to allow some peace and solitude. Staff were excellent, always wanting to help, always a smile, can't fault them.
Stayed 9 nights in Apr 2019
Response from Ranju singh on 24 Apr 2019
Dear Guest, Thank you for your feedback with regards to the recent stay at Novotel Goa Resort & Spa. We will surely share your comments with the team. Thank you for staying with us and we look forward to welcome you in future. Regards Ranju SINGH General Manager Novotel Goa Resort & Spa

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free room upgrade Courteous staff Excellent room Excellent breakfast (especially veg)
Stayed 3 nights in Apr 2019
Response from Ranju SINGH on 15 Apr 2019
Dear Guest, Thank you for your feedback and we look forward to welcome you again. Regards Ranju SINGH General Manager Novotel Goa Resort & Spa

10/10 Excellent

Verified traveller

Stayed 8 nights in Mar 2019
Response from Ranju SINGH on 4 Apr 2019
Dear Guest, Thank you for your feedback and we look forward to welcome you. Regards Ranju SINGH General Manager Novotel Goa Resort & Spa

10/10 Excellent

Mr A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goa's Hidden Gem is Novotel
Wonderful warm welcome, outstanding service by humble and sincere employees dedicated to ensure your stay is outstanding! We have stayed in over 300 hotels in our lifetime and the service, experience, cuisine and ambience of Novotel Goa Spa has to be ranked in our top 10.
Stayed 3 nights in Mar 2019
Response from Ranju Singh on 29 Mar 2019
Dear Guest, Thank you for your feedback with regards to the recent stay at Novotel Goa Resort & Spa. We will surely share your comment with the team. Thank you for sharing your experience and we look forward to welcome you. Regards Ranju SINGH General Manager Novotel Goa Resort & Spa

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have visited. Not only the property but what's more promising is the staff and services. We were in the hotel with our toddler and we had one of the best vacation, everything was available at ease and at no extra cost. Amazing ambience, location and hospitality. I would give it 10 out of 10 in every aspect.
Stayed 5 nights in Feb 2019
Response from RANJU SINGH on 12 Mar 2019
Dear Guest, Thank you for your feedback with regards to the recent stay at Novotel Goa Resort & Spa. We look forward to welcome you again. Thank you for sharing your experience. Regards Ranju SINGH General Manager Novotel Goa Resort & Spa

4/10 Poor

Verified traveller

Stayed 3 nights in Feb 2019
Response from General Manager on 15 Oct 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2019
Response from General Manager on 15 Oct 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from General Manager on 15 Oct 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager