Get an overview of this hotelAll-inclusive retreat in Cancún for couples
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+VIP Access™ Hotel
We carefully hand-picked this hotel based on its dedication to service and excellent guest reviews.
Expedia +Platinum members receive free room upgrades and +Platinum and +gold members get other perks upon availability at check-in.See details
Between sea and lagoon
A 30-minute drive from downtown Cancún, the Sun Palace Couples Only All Inclusive sits on a secluded strip of land, the turquoise Caribbean on one side and a tranquil lagoon on the other. Cancún International Airport is a 15-minute drive away, and the hotel offers excursions to the Mayan ruins
3 infinity pools
By day, guests can wander to the beach or choose from 3 infinity pools, including one with a swim-up bar. By night, they can take in a show, or sip cocktails at one of the bars. Five dining venues serve everything from Mexican to Japanese, while the spa offers an impressive menu of services.
Spa tubs, free WiFi
Each room has a romantic spa tub for 2 and a balcony overlooking the hotel grounds, the sea, or the lagoon. Guests can call for free 24-hour room service or snack and sip on provisions from the minibars and liquor dispensers. Free WiFi and LCD TVs offer entertainment.Information missing or incorrect? Tell us!Opens in a new window
Sun Palace Couples Only All Inclusive
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All meals, snacks, and beverages included
- 24-hour room service
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
Sun Palace Couples Only All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
In addition to a full-service spa, Sun Palace Couples Only All Inclusive features an indoor pool and an outdoor pool. Dining is available at one of the resort's 3 restaurants. Guests can unwind with a drink at one of the resort's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. A complimentary breakfast is offered. Public areas are equipped with complimentary high-speed wired and wireless Internet access.
This 4-star property offers access to a business center. This all-inclusive resort also offers a fitness center, a spa tub, and a sauna. Guests can use the outdoor pool at a partner hotel. Complimentary self parking is available on site.
- Number of buildings/towers - 9
- Indoor pool
- Spa tub
- Steam room
- Conference space
- Express check-in
- Express check-out
- Multilingual staff
- 24-hour front desk
- Total number of rooms - 252
- Number of floors - 8
- Gift shops or newsstand
- Shopping on site
- Hair salon
- Dry cleaning/laundry service
- Number of bars/lounges - 3
- Number of poolside bars - 2
- Coffee shop or café
- Concierge services
- Fitness facilities
- Number of outdoor pools - 2
- Designated smoking areas (fines apply)
- Designated smoking areas
- Tours/ticket assistance
- Luggage storage
- Free self parking
- Business center
- Swim-up bar
- Free breakfast
- Full-service spa
- Free WiFi
- Free wired high-speed Internet
- Spa treatment room(s)
- Number of restaurants - 4
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired high-speed Internet
Free self parking
- Premium TV channels
- Room service (24 hours)
- In-room climate control (air conditioning)
- Air conditioning
- Blackout drapes/curtains
- Free local calls
- Coffee/tea maker
- Free bottled water
- Minibar (stocked, free items)
- Private bathroom
- Free toiletries
- Hair dryer
- Separate bathtub and shower
- Jetted bathtub
- Flat-panel TV
- Iron/ironing board
- In-room safe
- Satellite TV service
- Daily housekeeping
- Free WiFi
Where to Eat
Guests are offered a complimentary hot/cold buffet breakfast.
Sun Palace Couples Only All Inclusive has 3 restaurants on site.
24-hour room service is available.
•3 Infinity pools
Indoor pool with 2 Jacuzzis
Non-motorized water sports at the Wet 'n Wild marina
Nearby Things to Do
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Snorkeling nearby
- Personal motorized watercraft on site
- Scuba diving nearby
- Windsurfing nearby
- Parasailing nearby
- Fitness classes on site
The onsite spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Body treatments
- Facial treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
Check-in time ends at midnight
Check-in time starts at 3 PM
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children are welcome.
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available
- All Inclusive Sun
- Sun Couples
- Sun Palace Couples
- Sun Palace Couples Only
- Sun Palace Couples Only All Inclusive
- Sun Palace Couples Only All Inclusive Cancun
- Sun Palace Couples Only Cancun
- Sun Palace Couples All Inclusive Cancun
- Sun Palace Couples All Inclusive
- Sun Palace Couples Cancun
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Awards & Affiliations
- Sun Palace Couples Only All Inclusive is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.
Up to USD 2500 Resort Credit Promotion
Book a minimum 3-night stay for travel February 1 - December 23, 2017 and receive a resort credit valid towards select resort services and amenities, including golf, spa, tours, romantic dinner, and scuba diving. Resort credit is offered in the following amounts, based on length of stay: USD 500 resort credit with a 3-night stay; USD 750 resort credit with a 4-night stay; USD 1500 resort credit with a 5-8 night stay; USD 2000 resort credit with a 9-11 night stay; or USD 2500 resort credit with a 12-night minimum stay.
Valid for all room/rate categories. Credit applied to guest's final bill at check-out. 1 credit per booking, per stay. Complete details of inclusions, exclusions, and limitations available from the property directly either upon check-in or by contacting the property after booking; contact information appears on the confirmation. All services, products, are subject to availability. Golf credit is valid for resorts in Cancun and Riviera Maya. Resort credit for scuba diving at Cozumel Palace is valid for certified and non-certified divers and beginners. Unused credits valid for up to 1 year from the check-out date and is transferable once to 1 guest. Unused credit option is only available for check-in as of December 24, 2017 When using resort credit for My Palace Memories, Resort Credit Shop, and other products and services of this promotion, taxes and fees will apply. These taxes and fees can be paid with cash, credit card, or other authorized means. Resort credit cannot be redeemed for cash. No refunds for any unused portion of credit. Offer is subject to change. Other restrictions may apply
Complimentary Honeymoon Offer
Book a 3-night minimum stay in any room and rate category and contact the property after booking using the information on the reservation confirmation received after booking to receive the following benefits: Mini honeymoon cake; bottle of sparkling wine; complimentary honeymoon dinner at select restaurants; 2 honeymoon t-shirts; breakfast in bed (upon request); guaranteed turndown service; and late check-out until 6 PM (subject to request and availability).
Proof of marriage required at check-in; marriage date must be less than 1 year prior to arrival. Upon arrival, guests will be directed to the Honeymoon Desk to make arrangements. Taxes and gratuity may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.
Eat & Play All Palace Resorts Promotion
Book a stay now and your rate will access to the facilities and restaurants at the resort’s sister properties, including: Beach Palace Resort All Inclusive, Isla Mujeres Palace All Inclusive Resort, Moon Palace Golf & Spa Resort All Inclusive, Playacar Palace All Inclusive, and Cozumel Palace All Inclusive.
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.