Get an overview of this hotelUpscale resort on the beach, with 2 outdoor swimming pools
Collecting Nectar Points
Simply enter your Nectar card number when you check out. Your points will be credited 35 days after you return from your trip.
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Popular property highlights
Nestled on the beach, this Avenida Kukulkan resort is 1.2 mi (1.9 km) from El Rey Ruins and 1.3 mi (2 km) from Delfines Beach. Maya Cancun Museum and Aquaworld are also within 3 miles (5 km).
Catch some rays at the beach or spend the day relaxing at Sun Palace Couples Only All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
All 252 properties boast jetted bathtubs, and offer free WiFi and free minibar items. Balconies and 24-hour room service are standard, as are flat-screen TVs with satellite channels.Information missing or incorrect? Tell us! Opens in a new window
Sun Palace Couples Only All Inclusive
This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All meals, snacks and beverages included
- 24-hour room service
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Off-site tours
- Transport to off-site activities
Sun Palace Couples Only All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.
Sun Palace Couples Only All Inclusive features a full-service spa, 2 the outdoor swimming pools, an indoor pool and a spa tub. Dining is available at one of the resort's 4 restaurants, and guests can grab a coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 3 bars/lounges. A complimentary breakfast is offered. Public areas are equipped with complimentary wired and wireless Internet access.
A business centre is on-site at this 4-star property. This all-inclusive resort also offers a fitness centre, a sauna and a terrace. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on-site.
Sun Palace Couples Only All Inclusive has designated areas for smoking.
- Express check-in
- Number of outdoor pools - 2
- Designated smoking areas (fines apply)
- Number of bars/lounges - 3
- Fitness facilities
- Number of poolside bars - 2
- Full-service spa
- Indoor pool
- 24-hour front desk
- Swim-up bar
- Conference space
- Business center
- Free breakfast
- Spa treatment room(s)
- Express check-out
- Tours/ticket assistance
- Coffee shop or café
- Free self parking
- Steam room
- Dry cleaning/laundry service
- Free WiFi
- Free wired Internet
- Luggage storage
- Hair salon
- Number of restaurants - 4
- Concierge services
- Gift shops or newsstand
- Shopping on site
- Designated smoking areas
- Spa tub
- Total number of rooms - 252
- Number of floors - 8
- Number of buildings/towers - 9
- Multilingual staff
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Free self parking
- Premium TV channels
- Room service (24 hours)
- In-room climate control (air conditioning)
- Air conditioning
- Blackout drapes/curtains
- Free local calls
- Coffee/tea maker
- Free bottled water
- Minibar (stocked, free items)
- Private bathroom
- Free toiletries
- Hair dryer
- Separate bathtub and shower
- Jetted bathtub
- Flat-panel TV
- Iron/ironing board
- In-room safe
- Satellite TV service
- Daily housekeeping
- Free WiFi
Where to Eat
Guests are offered a complimentary hot/cold buffet breakfast.
La Tratto – This restaurant specialises in Italian cuisine and only serves dinner.
El Alamo – This buffet restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
The Steak – This poolside seafood restaurant specialises in regional cuisine and only serves dinner.
On-site venue No. 4 – This poolside bar only serves light fare. Guests can enjoy al fresco dining (weather permitting).
On-site venue No. 5 – This lobby lounge serves breakfast and light fare.
24-hour room service is available.
•3 Infinity pools
Indoor pool with 2 Jacuzzis
Non-motorized water sports at the Wet 'n Wild marina
Nearby Things to Do
2 the outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Golfing nearby
- Snorkeling nearby
- Parasailing nearby
- Fitness classes on site
- Personal motorized watercraft on site nearby
- Windsurfing nearby
- Scuba diving nearby
The on-site spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
Check-in time ends at midnight
Check-in time starts at 3 PM
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
- Sun Palace Couples All Inclusive Cancun
- Sun Palace Couples All Inclusive
- Sun Palace Couples Cancun
- Sun Palace Couples
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Awards & Affiliations
- Sun Palace Couples Only All Inclusive is listed in the 2012 Condé Nast Traveller Gold List of the world's best places to stay.
Complimentary Honeymoon Offer
Book a 3-night minimum stay in any room and rate category and contact the property after booking using the information on the reservation confirmation received after booking to receive the following benefits: Mini honeymoon cake; bottle of sparkling wine; complimentary honeymoon dinner at select restaurants; 2 honeymoon t-shirts; breakfast in bed (upon request); guaranteed turndown service; and late check-out until 6 PM (subject to request and availability).
Proof of marriage required at check-in; marriage date must be less than 1 year prior to arrival. Upon arrival, guests will be directed to the Honeymoon Desk to make arrangements. Taxes and gratuity may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Unlimited Phone Calls Promotion
All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.
Eat & Play All Palace Resorts Promotion
Book a stay now and your rate will access to the facilities and restaurants at the resort’s sister properties, including: Beach Palace Resort All Inclusive, Isla Mujeres Palace All Inclusive Resort, Moon Palace Golf & Spa Resort All Inclusive, Playacar Palace All Inclusive, and Cozumel Palace All Inclusive.
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.
Resort Credit Offer
Book a minimum 3-night stay in any room or rate category now - December 23, 2018, for travel during the same period, and receive a resort credit valid for select resort services and amenities including spa treatments, tours, romantic dinner, and scuba diving. Resort credit is offered in the following amounts, based on length of stay: USD 500 resort credit for 3-night stay; USD 750 resort credit for 4-night stay; USD 1,500 resort credit for 5-8 night stay; USD 2,000 resort credit for 9-11 night stay; or USD 2,500 resort credit for minimum 12-night stay.
Must book minimum 3-night stay to receive benefits. Credit applied to guest's final bill at check-out. 1 credit per booking, per stay. Complete details of inclusions, exclusions, and limitations available from the property directly either upon check-in or by contacting the property after booking; contact information appears on the confirmation. All services and products are subject to availability. Unused credit valid for up to 1 year from the check-out date and transferable once to 1 guest. Unused credit option is only available for check-in as of December 24, 2018. When using resort credit for My Palace Memories, resort credit shop, and other products and services of this promotion, taxes and fees will apply. These taxes and fees can be paid with cash, credit card, or other authorized means. Resort credit cannot be redeemed for cash. No refunds for any unused portion of credit. Offer is subject to change. Other restrictions may apply.
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