Ratings based on 2,790 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from santa clarita, ca

You can never go wrong with Riu!

Posted 17-Dec-2017
We've stayed at several different Rius and they are always fantastic. The rooms are always nice, the food is always amazing, and the service outstanding.
5 out of 5
Recommended
for Everyone
by A verified traveller from WA

Awesome Beautiful hotel!!

Posted 17-Dec-2017
Pros: Everything
Beautiful hotel! Service was amazing and staff were all extremely helpful! Such a relaxing vacation. Had lots of fun with our friends
3 out of 5
by A verified traveller from richmond, va

Posted 16-Dec-2017
Resort was nice, food was bland, had a lot of issues with the room
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver Wa

Clean Nice Hotel

Posted 13-Dec-2017
We stayed for 11 nights and didn’t want to leave The staff is friendly, food delicious, rooms clean, beach close to hotel! Love this place Highly recommended
5 out of 5
Recommended
for Couples
by A verified traveller from Miami

Beautiful and Nice Hotel

Posted 13-Dec-2017
Pros: The Beach , the food , and the decoration
Cons: More stores inside the hotel with beach stuff
this hotel has one of the best beaches in cancun very blue and clean The decoration is modern and the lobby has air conditioner The staff are very friendly the hotel is very clean in all its places the food is amazing, with a great quality its location is good although about 10 minutes by car to get to the mall , center Cancun , etc But in Cancun all the places are close
3 out of 5
by A verified traveller from New Jersey

Nice hotel but....

Posted 13-Dec-2017
The hotel is Beautiful, but it was so boring! There are no activities and the nightime entertainment was not good at all. I also didnt like that i was constantly harassed to take a picture with staff thst was dressed up in different costumes. On a positive note...The food was great!
5 out of 5
Recommended
for Everyone
by A verified traveller from Compton, Ca

Beautiful hotel!!

Posted 13-Dec-2017
Beautiful hotel, with outstanding view, comfortable beds, and the best part it’s all inclusive!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice clean hotel with great staff

Posted 12-Dec-2017
Pros: Everything
Cons: 24/7 store in the hotel
Rooms were new and clean, food very good and available 24/7 in your room.
3 out of 5
by A verified traveller

Nice hotel horrible noise level

Posted 11-Dec-2017
Pros: Friendly staff, cleanliness
Cons: Noise level, food
Location: Nice location, 20 minutes from the airport. Lots of water activities at walking distance
Its a nice hotel with beautiful beachfront, food was ok nothing great. Fusion Gourmet and Las Olas were the best restaurants in my opinion. Please note the timings they tell you for restaurants are not accurate. The hotel staff was amazing. Super friendly and courteous. One thing that they don't mention anywhere is that they have a theater where performances run until 11:30 every night! and its in an open space (picture attached) and doesn't matter which floor your room is (at least on the beachfront side) it will sound like you're at a concert in your room. The noise level was beyond ridiculous and should be known to travelers before hand.
5 out of 5
Recommended
for Everyone
by A verified traveller from Omaha Nebraska

Paradise on the beach

Posted 09-Dec-2017
The place is incredible. fantastic food and great drinks. super entertainment in a beautiful setting. I would highly recommend it. I’ve never gone to the same place twice but if I was going to this would be it!