This is my 2nd time coming here. Loved both! Each time we have asked to upgrade to the adult only Villas and were accomodated free of charge! There were 2 other couples with us, and they were upgraded too.
Very clean. Very comfortable. Love the little towel animals they leave on my bed every day with fresh flowers.
Restaurants don't require reservations. Out of 5 nights, we only had to wait 15 mins for 1 night; otherwise we walked right in.
Pools are clean. Staff is friendly. They pick up the empties pretty regularly. Bar staff (especially Diego) is awesome. Sports Bar is open 24 hrs with snacks.
When any shuttles for excursions were late, the hotel staff would call for us.
I would definitely go back a 3rd time.