Ratings based on 3,241 Verified Reviews

4.5 out of 5
87% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 18-Jul-2018
It was a great time, one of the best weekends of my life
5 out of 5
by a verified traveller from Denver, CO

This traveller left a rating score only Posted 18-Jul-2018
5 out of 5
by a verified traveller

Posted 18-Jul-2018
This is my 2nd time coming here. Loved both! Each time we have asked to upgrade to the adult only Villas and were accomodated free of charge! There were 2 other couples with us, and they were upgraded too. Very clean. Very comfortable. Love the little towel animals they leave on my bed every day with fresh flowers. Restaurants don't require reservations. Out of 5 nights, we only had to wait 15 mins for 1 night; otherwise we walked right in. Pools are clean. Staff is friendly. They pick up the empties pretty regularly. Bar staff (especially Diego) is awesome. Sports Bar is open 24 hrs with snacks. When any shuttles for excursions were late, the hotel staff would call for us. I would definitely go back a 3rd time.
5 out of 5
by a verified traveller from California

This traveller left a rating score only Posted 18-Jul-2018
3 out of 5
by a verified traveller

Posted 18-Jul-2018
The restaurant options for breakfast and dinner are good, especially the breakfast. The shows at night are also fun.
5 out of 5
by a verified traveller from Houston

Posted 18-Jul-2018
Very nice hotel in general. Very clean. Great service. The beach is nice but this time of the year there’s seaweed, especially in the afternoon. The night entertainment is just ok, not so great. I’d like to come back here.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 17-Jul-2018
5 out of 5
by a verified traveller from Boise, idaho

Posted 17-Jul-2018
People here are absolutely the best! From checking in to checking out, we had a wonderful time. Each person greeted us and was so helpful with information and pretty much anything else we needed. We got married while staying and it was so much more than i dreamed.
5 out of 5
by a verified traveller from Brooklyn

Posted 16-Jul-2018
The best resort I’ve been too. Great people friendly staff. Been to Cancun twice and this place was better than grand oasis sens.
5 out of 5
by a verified traveller

Posted 16-Jul-2018
Very nice place. We plan to go back.