Get an overview of this hotelUpscale resort on the beach, with 2 outdoor swimming pools

Collecting Nectar Points

Popular property highlights

Breakfast included
Free self parking
Free WiFi
24-hour front desk
Multilingual staff


Situated on the beach, this spa resort is within a 10-minute walk of Norte Beach and Secreto Beach. Crayola House and Mundaca House are also within 6 mi (10 km).

Resort features

Catch some rays at the beach or spend the day relaxing at Privilege Aluxes Isla Mujeres Hotel's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.

Room amenities

All 124 rooms feature thoughtful touches such as minibars (stocked with some free items) and bathrobes, along with conveniences such as refrigerators and coffee makers. Complimentary wireless Internet access and iPod docking stations are standard, as are plasma TVs with satellite channels.

Privilege Aluxes Isla Mujeres Hotel

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Not included

  • Use of golf cart
  • Scuba-diving excursions
  • Snorkelling excursions
  • Windsurfing equipment
  • Premium and/or non-domestic beverages
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transport to off-site activities
  • Gratuities
  • Taxes

Hotel Amenities

Some rates at Privilege Aluxes Isla Mujeres Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Privilege Aluxes Isla Mujeres Hotel, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast. Dining is available at one of the resort's 3 restaurants. The property also offers a nearby snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, A beach bar and A swim-up bar. A computer station is located on-site, and wired and wireless Internet access is complimentary. This beach resort also offers a fitness centre, a garden and a terrace. Complimentary self parking is available on-site.

Privilege Aluxes Isla Mujeres Hotel has designated areas for smoking.

  • Express check-in 
  • Beach bar 
  • Number of outdoor pools - 2 
  • Number of spa tubs - 3 
  • Number of bars/lounges - 2 
  • Fitness facilities 
  • Full-service spa 
  • 24-hour front desk 
  • Poolside bar 
  • Beach umbrellas 
  • Swim-up bar 
  • Free breakfast 
  • Spa treatment room(s) 
  • Porter 
  • Express check-out 
  • Tours/ticket assistance 
  • Built in 2009 
  • Beach sunloungers 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Pool sunloungers 
  • Free wired Internet 
  • Computer station 
  • Terrace 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Number of restaurants - 3 
  • Concierge services 
  • Snack bar/deli 
  • Designated smoking areas 
  • Pool umbrellas 
  • Beach towels 
  • Total number of rooms - 124 
  • One meeting room 
  • Number of floors - 5 
  • Number of buildings/towers - 6 
  • Wedding services 
  • Airport transport (surcharge) 
  • Garden 
  • Multilingual staff 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet


Free self parking

Room Amenities

  • Room service (24 hours) 
  • DVD player 
  • Pay movies 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, some free items) 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board 
  • Free WiFi 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • iPod docking station 
  • Dial-up Internet access (surcharge) 
  • Plasma TV 

Where to Eat

Guests are offered a complimentary continental breakfast.

Satay – This restaurant specialises in Asian cuisine and only serves dinner.Reservations are required.

Privilege Beach Club – This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Sabor – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Pool bar & snacks – This poolside bar serves lunch and light fare.

24-hour room service is available.

Nearby Things to Do

2 the outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Scooter/moped rentals on site 
  • Sailing nearby 
  • Scuba diving nearby 

Spa Services

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 2 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Massages 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available upon request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No cots (infant beds) available
Starting in 2019 this property will cater to adults only. For more details, please contact the property using the information on the reservation confirmation received after booking.


Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Airport shuttle fee: MXN1300 per person (return)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Privilege Aluxes Isla Mujeres Hotel
  • Privilege Aluxes Hotel
  • Privilege Aluxes Isla Mujeres
  • Privilege Aluxes

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Sorry, we seem to have had an issue loading our review content. Try again?

Top Positive Review

Top Positive Review

Top Critical Review