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Panama Jack Resorts Cancun All Inclusive, Formerly Gran Caribe

Star Rating
4 out of 5

Information

Reviews

4.1 / 5Very Good
4,303 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • All-inclusive

Map

What's nearby

  • Popular Location
    Forum Beach
    17 min walk
  • Popular Location
    La Isla Shopping Mall
    18 min walk
  • Popular Location
    Cancun Interactive Aquarium
    19 min walk
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    26 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2019-11-17. Try updating your dates to see prices for your trip.

    About this area

    Cancun

    Located in Cancun's Zona Hotelera neighbourhood, Panama Jack Resorts Cancun All Inclusive, Formerly Gran Caribe is near theme parks and on the beach. The area's natural beauty can be seen at Tortuga Beach and Forum Beach, while Cancun Interactive Aquarium and Aquaworld are popular area attractions. Travelling with kids? Don't miss Delphinus Dreams and Ventura Park Cancun. Our guests appreciate the resort's location for the sightseeing.

    Visit our Cancun travel guide

    What's nearby

    • Popular Location
      Forum Beach - 17 min walk
    • Popular Location
      La Isla Shopping Mall - 18 min walk
    • Popular Location
      Cancun Interactive Aquarium - 19 min walk
    • Popular Location
      Cancun Convention Center - 2 min drive
    • Popular Location
      Caracol Beach - 2 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive

    Restaurants

    • Where to eat
    • Casa de Rosa – Open daily.
    • Viaggio – Restaurant. Open daily.
    • Ventanas – Ocean-view buffet restaurant. Open daily.
    • Deck 74 – Ocean-view buffet restaurant. Open daily.

    About this property

    Panama Jack Resorts Cancun All Inclusive, Formerly Gran Caribe

    Catch some rays at the beach or spend the day relaxing at Panama Jack Resorts Cancun All Inclusive, Formerly Gran Caribe's full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. All 458 rooms provide conveniences such as sofa beds and fridges, plus complimentary wireless Internet access and plasma TVs with cable channels. Guests will also find free minibar items, balconies and room service (during limited hours).

    All-inclusive details

    This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
    Gratuities and taxes
    Gratuities and taxes are included.
    Food and beverages
    All buffet and à la carte meals, snacks and beverages included
    Room service during certain hours
    In-room minibar (some restrictions)
    Land activities
    Fitness facilities
    Kids' club
    Supervised activities for children between 4 and 12 years old
    Entertainment
    On-site entertainment and activities
    On-site live performances
    Theme parties

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking

    Food and drink

    • All buffet and à la carte meals, snacks and beverages included
    • 7 restaurants and 1 coffee shop/cafe
    • 3 bars/lounges, 1 beach bar and 1 poolside bar
    • Free daily reception
    • Room service available
    • Coffee/tea in a common area

    Things to do

    • 2 outdoor pools
    • Aerobics classes
    • Arcade/game room
    • Beach volleyball
    • Children's pool
    • Designer shops
    • Fitness centre
    • Free water park access
    • Full-service spa
    • Mini golf
    • Playground
    • Sauna
    • Shopping
    • Steam room
    • Volleyball

    Family friendly

    • 2 outdoor pools
    • Arcade/game room
    • Babysitting/childcare (surcharge)
    • Children's pool
    • Dry-cleaning service
    • Free children's club
    • Free cots/infant beds
    • Free water park access
    • In-room childcare (surcharge)
    • Laundry facilities
    • Mini golf
    • Playground
    • Fridge
    • Snack bar/deli
    • Sofa bed
    • Supervised childcare/activities (surcharge)
    • Waterslide

    Conveniences

    • ATM/banking services
    • Lift
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • Spanish

    Business services

    • 5 meeting rooms
    • Computer station
    • Conference space (5726 square feet)

    Outdoors

    • Beach loungers
    • Beachfront location
    • Free beach cabanas
    • Free pool cabanas
    • Pool sunloungers
    • Terrace

    Spa

    • Body treatments
    • Body wraps
    • Facials
    • Hydrotherapy
    • Manicures and pedicures
    • Massage - deep-tissue
    • Massage - hot stone
    • Massage - prenatal
    • Massage - sports
    • Massage/treatment rooms
    • Reflexology
    • Sauna
    • Hot tub
    • Steam room
    • Turkish bath/hammam

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel

    More

    • Beach towels
    • Couples dining
    • Designated smoking areas
    • Romance packages available
    • TV in reception

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Ceiling fan
    • Sofa bed double
    • Free cots/infant beds
    • Premium bedding

    Bathroom

    • Free toiletries
    • Hairdryer
    • Shower

    Entertainment

    • 55-inch plasma TV
    • TV channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Free minibar
    • Fridge

    Outdoor space

    • Balcony

    More

    • In-room massage
    • Iron/ironing board
    • Safe

    Nearby things to do

    Activities

    • Ecotours
    • Golf
    • Kayaking
    • Sailing
    • Scooter/moped hire
    • Scuba diving
    • Snorkelling
    • Surfing/boogie boarding
    • Theme parks
    • Waterskiing
    • Windsurfing

    Where to eat

    • Casa de Rosa – Open daily.
    • Viaggio – Restaurant. Open daily.
    • Ventanas – Ocean-view buffet restaurant. Open daily.
    • Deck 74 – Ocean-view buffet restaurant. Open daily.
    • At Sunset – Restaurant. Open daily.
    4.1

    Very Good

    5 - Excellent
    2,002
    4 - Good
    1,413
    3 - Okay
    541
    2 - Mediocre
    219
    1 - Poor
    128
    4.4
    Cleanliness
    4.4
    Service and Staff
    4.2
    Amenities
    4.2
    Property condition

    4/5 Good

    Stayed 4 nights in Nov 2019

    4/5 Good

    We had a great time at Panama Jack, Cancun! Everyone was very friendly, and super helpful. Special shout out to Luis & Jenni of the activities staff.

    Stayed 5 nights in Nov 2019

    5/5 Excellent

    One word to describe this property- clean. There was always someone cleaning the floor, walls, windows. Impressive.

    Stayed 5 nights in Nov 2019

    4/5 Good

    Stayed 5 nights in Nov 2019

    4/5 Good

    Panama Jacks is a nice resort if you have small kids with you. The service was excellent and the staff was extremely friendly. If you’re a couple that doesn’t have kids with you though, you would probably not appreciate the resort as much. There are a lot of kid friendly spaces, but no adult areas - even the bar/lounge area had kids running around - playing the piano - screaming - literally babies crying while your ‘relaxing’. The rooms were very nice - only issues we had was the resort is extremely loud - doors shut very hard and a lot of the rooms had loud kids around us. The rooms smell like mildew as well. The food was good in the Mexican restaurant and ok in the buffets - breakfast omelettes were good as well as the crepes. Steak throughout the resort was overcooked and tough - fried steak was not good. The Italian restaurant was disappointing - my wife and I both love Italian food - my meal was literally cold and my wife’s was warm but raviolis were not even close to done - not just al dente. Bars were all good - lots of good liquors available - not top shelf but decent quality - Jim beam, mid level tequilas ... Overall a good stay but definitely a family only resort unless you don’t mind a lot of kids while you’re trying to relax.

    Stayed 4 nights in Nov 2019

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