Get an overview of this hotelUpscale resort on the beach, with 2 outdoor swimming pools

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Expedia Local Expert Concierge

Popular property highlights

Free valet parking
Free WiFi
Business centre
Laundry facilities
Grocery/convenience store

Location

Located in Avenida Kukulkan, this beachfront resort is in the entertainment district, 0 mi (0.1 km) from Gaviota Azul Beach and 2.3 mi (3.7 km) from La Isla Shopping Mall. Caracol Beach and Forum Beach are also within 10 minutes.

Resort features

Catch some rays at the beach or spend the day relaxing at Krystal Grand Punta Cancun's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.

Room amenities

All 295 properties offer free WiFi, furnished balconies and LED TVs with cable channels. 24-hour room service, minibars and free bottled water are among the other amenities available to guests.

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Krystal Grand Punta Cancun are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
  • Dining and beverage availability is limited at one or more venues

Activities and facilities/equipment

Land activities

  • Fitness facilities

Not included

  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Snorkelling gear
  • Premium food items
  • Bottled wine
  • Bottled spirits
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours

Hotel Amenities

Some rates at Krystal Grand Punta Cancun are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Krystal Grand Punta Cancun, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 4 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 4 bars/lounges, A beach bar and A swim-up bar. A computer station is located on-site and wireless Internet access is complimentary. This beach resort also offers a free kid's club, a kid's pool and a 24-hour fitness centre. Complimentary valet parking is available on-site.

  • Number of outdoor pools - 2 
  • Elevator/lift 
  • Children's club 
  • Local Expert Concierge 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Porter/bellhop 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • Computer station 
  • Number of meeting rooms - 2 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Shopping on site 
  • Pool umbrellas 
  • Airport transportation 
  • Total number of rooms - 295 
  • Number of floors - 14 
  • Beach bar 
  • Number of bars/lounges - 4 
  • Full-service spa 
  • Beach umbrellas 
  • Swim-up bar 
  • Free beach cabanas 
  • Spa treatment room(s) 
  • Grocery/convenience store 
  • Meeting rooms 2 
  • Tours/ticket assistance 
  • Coffee shop or café 
  • Beach sun loungers 
  • Free WiFi 
  • Pool sun loungers 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Children's pool 
  • Spa services on site 
  • Breakfast available (surcharge) 
  • Number of restaurants - 4 
  • Laundry facilities 
  • 24-hour fitness facilities 
  • Television in common areas 
  • Wedding services 
  • Garden 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Room Amenities

  • Premium TV channels 
  • Furnished balcony 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Room service (24 hours) 
  • LED TV 
  • Cable TV service 

Where to Eat

Buffet breakfasts are available for a surcharge.

O – Overlooking the ocean and garden, this restaurant only serves breakfast.

The Grill – Overlooking the ocean and pool, this restaurant serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

The Deli – This coffee shop serves breakfast, lunch and dinner.

The Beach Bar and Grill – This beachfront bar only serves lunch. Guests can enjoy al fresco dining (weather permitting).

The Lounge and Terraces – This tapas bar serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby 
  • Golfing nearby 
  • Snorkeling nearby 
  • Parasailing nearby 
  • Surfing/boogie boarding nearby 
  • Volleyball on site 
  • Beach volleyball on site 
  • Windsurfing nearby 
  • Yoga classes/instruction on site 
  • Playground on site 
  • Bicycle rentals nearby 
  • Ecotours nearby 
  • Fitness classes on site 
  • Golf lessons available nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Scooter/moped rentals nearby 

Expedia Local Expert

Spa Services

The Beach House Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

  • Number of treatment rooms 5 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Reflexology 
  • Sports massage 
  • Massages 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Breakfast fee: between MXN280 and MXN350 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Krystal Grand Punta Cancun Hotel
  • Krystal Grand Punta Hotel
  • Krystal Grand Punta Cancun
  • Krystal Grand Punta
  • Hyatt Cancun
  • Hyatt Regency Cancun Hotel Cancun

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.


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