This hotel was clean, friendly, and had gorgeous views of the facility and beach! The beach was just steps from the hotel. You could walk on the beach for miles and miles. There were always plenty of beach chairs as well as cabanas that you could lay out on when you are actually on the beach. The cabanas were nice especially when you wanted to stay out of the sun for a bit. There was even a bar on the beach in case you didn't want to go to the swim up bar at the pool. The pool was kept clean and you could get as many beach towels as you wanted (some hotels have limits to how many you take, but this one didn't!) The staff was attentive and curteous.
The hotel hosted events each day and night for entertainment. During my stay the hotel put on a foam party during the day as well as a dance party at night. The hotel is just about a mile away from the nightlife in cancun (Coco Bongo and Senor Frogs). The hotel provided transportation to these places and it is an easy walk home.
The minute you arrive at the hotel you are treated so nicely. The staff gives you a warm towel to clean yourself off with and a glass of champagne. Throughout my entire stay I was always asked if I was having a good time and if I needed anything. Each staff member would say hi when you walk by! I would definitely stay there again! This is a must book hotel for a relaxing and fun vacation in Mexico!
Comment from Hotel Management
30-Apr-2016 by Alfonso J - General Manager, Hotel Management
It was a pleasure to host you at Hyatt Zilara Cancun for your well-deserved vacation.
We are truly happy to know you had a wonderful time,while enjoying the phenomenal view, the gorgeous beach, upscale facilities and amenities, delicios food and beverage offerings, great location, nightly entertainment, as well as the fantastic service provided by our valued associates.
Thank you very much for your review and we cannot wait to pamper you again during your next visit.