Clean, comfortable, great staff, good food, (a bit redundant for a week stay) beach is well maintained with fun surf. Could use more organized activities for older teens who may be vacationing alone with mom or dad and trying to hang out with the same. (basketball, volleyball, tennis, surf boarding, snorkeling, ping pong, etc.
Comment from Hotel Management
17-Apr-2018 by Francisco García, Hotel Management
Thank you so much for taking the time sharing your comments and experience in regards of your last visit to our hotel We are very glad you enjoyed your overall stay and I'll like to thank you for your feedback, as it help us to improve our service and make our guests experience even more pleasant. Thanks for choosing our hotel, hope we can see you back very soon and rock your vacations again.
Hard Rock Hotel Cancun