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Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive

Photo gallery for Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive

Featured image
On the beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers

Overview of Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive

VIP Access

Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive

5 out of 5

4.8/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
Blvd. El Cid, Unidad 28 Lote 1-01, Manzana 20 Supermanzana 3, Puerto Morelos, QROO, 77580

Explore the area

  • Popular LocationArtisans Market7 min drive
  • Popular LocationSanctuary of Hope and Time Capsule17 min drive
  • Popular LocationDr. Alfredo Barrera Marin Botanical Garden18 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)31 min drive

Choose dates to view prices

About this area

Puerto Morelos

Located in Puerto Morelos, Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive is on the beach. Puerto Morelos Reef and El Rey Polo Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Crococun Zoo and Costa Occidental de Isla Mujeres National Park. Travelling with kids? Consider Parque Cenote Las Mojarras and Xoximilco. Take the opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Puerto Morelos Town Square - 7 min drive
  • San Jose Catholic Parish - 7 min drive
  • Artisans Market - 7 min drive
  • Sanctuary of Hope and Time Capsule - 17 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • El Faro Grill — 1 min walk
  • Lobby Cafe and Bar — 1 min walk
  • My Little Italy - 7 min drive
  • Richard's Bistro - 7 min drive
  • Tacos.Com - 7 min drive

About this property

Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive

Upscale property on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 144 rooms offer thoughtful touches such as free minibar items and espresso makers, as well as comforts such as premium bedding and pillow menus. In-room free WiFi and iPod docking stations are standard, as are LED TVs with cable channels.
Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive offers 144 forms of accommodation with iPod docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. 47-inch LED televisions come with premium cable channels and pay-per-view films. Microwaves, espresso makers and free minibar items are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a 24-hour health club and a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Snorkelling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Water fitness

Entertainment

On-site entertainment and activities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Full-service spa
  • Playground
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1507 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Grab bar in bath
  • Grab bar in shower
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 47-inch LED TV
  • TV channels
  • DVD player
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Cookware/dishes/utensils
  • Espresso maker
  • Free bottled water
  • Free minibar
  • Microwave
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests staying through a Saturday night may be required to move rooms with hotel assistance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Residences All Inclusive Puerto Morelos
Grand Residences All Inclusive
Grand Residences Puerto Morelos
Grand Residences All Inclusive All-inclusive property
Resinces Inclusive inclusive
Grand Residences All Inclusive
Grand Residences Riviera Cancun a Registry Collection Hotel

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 606 out of 683 reviews
5 - Excellent 89%
Rating 4 - Good. 54 out of 683 reviews
4 - Good 8%
Rating 3 - Okay. 14 out of 683 reviews
3 - Okay 2%
Rating 2 - Poor. 6 out of 683 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 683 reviews
1 - Terrible 0%

5.0/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Great staff. Problem is the seaweeds on the beach. I will still give this place 5 stars
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, like always. Our “home away from home”, the saddest part is leaving. But we come back, time and time again. Enamored by Puerto Morelo quiet fisherman’s town feel,
Stayed 5 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
6 STAR resort. I'm a humble person with humble needs...EXCEPT for vacations. My family and I are resort snobs and GR is the gold standard. This June '21 was our 7th visit to GR. Small(er) resort doesn't mean the master suite is small. Very spacious. We had two rooms (master w/pool & junior) for a family of 5 plus daughter's boyfriend, but all 6 of us spent the entire vacation in the master suite. Almost every room has somewhat of an ocean view. Every room does have a beautiful view of the grounds... just beautiful. Beautiful grounds, immaculate rooms, friendly service. We have stayed more than 40 days at this resort over the last 6 years and it's still as beautiful as the 1st year. Airport transportation and covid tests included. Two restaurants plus a beach bar/ restaurant on site with themed dinner nights (reservations required). 24/7 room service. Great resort for families, not so much for adults looking for a party vibe. Small store in resort for food and suppliers not included in all inclusive. i.e. sun screen, oreo cookies :) Mother nature has not been kind to the Riviera coast this sunmer. Seaweed is really bad all along the coast. It won't affect you lounging on the beach, but you won't be getting in the water. We were just at GR in early March and the water was perfect. If you looking for a family resort, you can stop searching Expedia because this is the place.
Stayed 7 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and staff was incredible. Seaweed on the beach was a bummer but nothing they can do about that. We will be back for sure.
Stayed 5 nights in Jun 2021

4/5 Good

Stayed 4 nights in Jun 2021