Good location. Staff isn't very attentive. Room service is only once every 24hrs, not great considering you're paying for all inclusive. Food is basic.
Comment from Hotel Management
20-Jun-2017 by Carlos Da Silva, General Manager, Hotel Management
Thank you very much for taking your time to share with all of us this review, your feedback is very important for us and it is our regret that we were not able to meet your expectations during the time you spent with us. Although many travelers find Grand Park Royal Cancún Caribe to be a great place with excellent food options and facilities, I do understand that the concept of our hotel does not suit your kind of lifestyle. Do not hesitate to contact us, should you decide to return, for any pre-arrival arrangements we can assist you with.