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Excellence Playa Mujeres - Adults Only All Inclusive

5.0 star property
Elegant adults-only property on the beach
VIP Access

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your current months are April, 2024 and May, 2024.
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May 2024

Excellence Playa Mujeres - Adults Only All Inclusive

Photo gallery for Excellence Playa Mujeres - Adults Only All Inclusive

Exterior
Aerial view
View from room
10 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior

Overview of Excellence Playa Mujeres - Adults Only All Inclusive

Reviews
9.4

Exceptional

Highlight
  • Offers free breakfast. Only 5% of properties have this in Punta Sam.

Popular amenities

  • All-inclusive
  • Restaurant
  • Bar
  • Room service
  • Pool
  • On private beach

Explore the area

Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Popular LocationMujeres Beach13 min walk
  • Popular LocationPunta Sam Ferry Terminal5 min drive
  • Popular LocationPunta Sam Beach5 min drive
  • Popular LocationEl Meco Archaeological Site8 min drive
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Room options

Junior Suite Spa or Pool View

  • 807 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Swim Up Suite Spa or Pool View

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

Terrace Suite With Plunge Pool

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

Two-Story RooftopTerrace Suite Spa or Pool View

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View

  • 807 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

  • 807 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite Pool View

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Sam

Excellence Playa Mujeres - Adults Only All Inclusive is located in Playa Mujeres, a neighbourhood in Punta Sam, and is next to a golf course and on a private beach. The area's natural beauty can be seen at West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Mujeres Beach, while Arrecife El Meco Underwater Museum and Aztlán Galería are cultural highlights. Garrafon Natural Reef Park and Extreme Adventure are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Punta Sam Ferry Terminal - 5 min drive
  • Playa Mujeres Golf Club - 8 min drive
  • Terminal Marítima Isla Mujeres - 82 min drive
  • North Beach - 82 min drive
  • Dolphin Discovery - 88 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 34 min drive

Restaurants

  • Hiroshi Bar - 6 min drive
  • Caprichos Villa del Palmar - 5 min drive
  • Blanca Blue - 6 min drive
  • El Suspiro - 7 min drive
  • Duke’s Lobster & Seafood - 6 min walk

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

Luxury all-inclusive property located in Playa Mujeres
Take advantage of a free breakfast buffet, an adjacent golf course and 7 poolside bars at Excellence Playa Mujeres - Adults Only All Inclusive. With a private beach, beachfront dining and a beach bar, this property is the perfect place to soak up some sun. Treat yourself to a massage, hydrotherapy or a body wrap at the on-site spa. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature international cuisine and ocean views. The 24-hour gym offers yoga classes and fitness classes; other things to do include volleyball, kayaking and snorkelling. Free in-room WiFi is available to all guests, along with a swim-up bar and a rooftop terrace.
Other perks at this property include:
  • 7 outdoor pools with pool umbrellas and a swim-up bar
  • Free valet parking
  • An outdoor tennis court, wedding services and ATM/banking services
  • Concierge services, barbecues and massage treatment rooms
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 450 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with jetted baths and free toiletries
  • 55-inch LED TVs with premium channels
  • Furnished balconies or patios, separate sitting areas and eco-friendly cleaning products

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 10 restaurants
  • 11 bars/lounges
  • 7 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Barcelona
  • The Flavor Market
  • The Grill
  • The Lobster House
  • Toscana

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Library
  • Outdoor tennis court
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Spa tub
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 55-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Composting
  • Desk
  • Eco-friendly cleaning products available
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Excellence Playa Mujeres - Adults Only All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

How much does it cost to stay at Excellence Playa Mujeres - Adults Only All Inclusive?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Excellence Playa Mujeres - Adults Only All Inclusive on 31 Mar 2024 start from £560.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Excellence Playa Mujeres - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellence Playa Mujeres - Adults Only All Inclusive?

Valet parking is free at this property.

What time is check-in at Excellence Playa Mujeres - Adults Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Excellence Playa Mujeres - Adults Only All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.

Where is Excellence Playa Mujeres - Adults Only All Inclusive located?

Located in Playa Mujeres, this beachfront property is next to a golf course, 0.7 mi (1.1 km) from Mujeres Beach and 1.8 mi (2.8 km) from Playa Mujeres Golf Club. Punta Sam Beach and Punta Sam Ferry Terminal are also within 1 mile (2 km).

Excellence Playa Mujeres - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 819 out of 1006 reviews" "
Rating 8 - Good. 94 out of 1006 reviews" "
Rating 6 - Okay. 43 out of 1006 reviews" "
Rating 4 - Poor. 21 out of 1006 reviews" "
Rating 2 - Terrible. 29 out of 1006 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel manager was surprised that Expedia didn’t include shuttle service from and to airport which is free with the reservation. My shuttle service was booked with Expedia for an extra $52 which I had to wait in airport upon arrival for more than an hour. I am not sure if I will be booking with Expedia again.
Stayed 11 nights in Mar 2024

10/10 Excellent

Fidelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. We had an awsome vacation.
Stayed 5 nights in Mar 2024

10/10 Excellent

BRENT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private property with NO vendors. Great food and entertainment! Very comfortable rooms and beds with balcony. Several pool options. Spa experience was great. Many options for activities. Beach has lots of seaweed... as do all the beaches anywhere near Cancun. Service was better than average but not exceptional.
Stayed 8 nights in Mar 2024

10/10 Excellent

Diana, Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! Plenty of options to lounge if you want a quieter or louder atmosphere. Beautiful beach. Great dining. Was not disappointed with anything. 10/10!
Stayed 4 nights in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!!
Stayed 4 nights in Mar 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Top notch
Stayed 6 nights in Mar 2024

10/10 Excellent

Jennie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the property 4 nights, March 2-6. The beach is beautiful, pretty strong waves, so be aware for beginner swimmers. The activities were varied daily (live music, dance party, theater shows), so enough to stay entertained. Housekeeping was excellent..we usually always have to request extra towels &other items/issues, but not this time. Bike riding with Salvador was lively and fun...And finally the dining options were great. The Grill, Lobster House, and Kitchen Table were excellent. Drinks were good also. The entire dining team completely exceeded our expectations, but most especially several individuals: waitress Laura at Kitchen Table, Chef Cristian, and manager Juan, who went above and beyond to ensure that we had an excellent time. I would definitely recommend this property and will for sure be back!! Guests in Room 3105
Stayed 3 nights in Mar 2024

10/10 Excellent

Maribeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is amazing. The French Restaurant has a bit of a wait but well worth it. Grounds are well maintained. Beach is beautiful. Plenty of chairs and cabanas on the beach. Super nice and professional staff. Breakfast buffet was fabulous as was our waitress Laura.
Stayed 6 nights in Feb 2024

6/10 Okay

Tanveer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0