Get an overview of this hotelAdults-only luxury on the beach

Collecting Nectar Points

Popular property highlights

Free Breakfast
Free self parking
Free valet parking
Free WiFi
On private beach

Location

Located in Playa Mujeres, this beachfront resort is next to a golf course and within 3 mi (5 km) of Punta Sam Ferry Terminal, Playa Mujeres Golf Club and El Meco Archaeological Site. Gran Puerto Pier and Séptimo Día Adventist Church are also within 6 miles (10 km).

Resort features

Catch some rays on Excellence Playa Mujeres - Adults Only - All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 9 restaurants.

Room amenities

All 450 properties boast jetted bathtubs, and offer free WiFi and free minibar items. Furnished balconies or patios and sofa beds are standard, as are LED TVs with satellite channels.

Excellence Playa Mujeres - Adults Only - All Inclusive

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

Water activities

  • Kayaking
  • Sailing
  • Snorkelling
  • Windsurfing

Land activities

  • Cycling
  • Fitness facilities
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

Entertainment

  • Access to on-site clubs
  • On-site live performances
  • Theme parties

Not included

  • Motorised water sports
  • Airport transfers
  • Activities and services offered by independent operators
  • Off-site tours

Resort Amenities

Excellence Playa Mujeres - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the resort's beach. At Excellence Playa Mujeres - Adults Only - All Inclusive, you can cool off in one of the 7 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast. Dining is available at one of the resort's 9 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 7 poolside bars and 11 bars/lounges. Wireless Internet access is complimentary. This all-inclusive resort also offers an outdoor tennis court, a 24-hour fitness centre and a hot tub. Complimentary self parking and valet parking are available on-site.

  • Library 
  • Number of outdoor pools - 7 
  • Elevator/lift 
  • 24-hour front desk 
  • Turkish bath/Hammam 
  • Porter/bellhop 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • On private beach 
  • Conference space size (meters) - 17000 
  • Luggage storage 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Outdoor tennis court 
  • Pool umbrellas 
  • Total number of rooms - 450 
  • One meeting room 
  • Number of floors - 4 
  • Number of buildings/towers - 9 
  • Airport transportation (surcharge) 
  • Tennis on site 
  • Barbecue grill(s) 
  • Beach bar 
  • Rooftop terrace 
  • Number of bars/lounges - 11 
  • Number of poolside bars - 7 
  • Full-service spa 
  • Swim-up bar 
  • Free breakfast 
  • Conference space 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Coffee shop or café 
  • Free WiFi 
  • Sauna 
  • Nightclub 
  • Spa services on site 
  • Number of restaurants - 9 
  • Conference space size (feet) - 182986 
  • Spa tub 
  • 24-hour fitness facilities 
  • Arcade/game room 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Pay movies 
  • Premium bedding 
  • Furnished balcony or patio 
  • Air conditioning 
  • Phone 
  • Bathrobes 
  • Minibar (stocked, free items) 
  • Private bathroom 
  • Separate bathtub and shower 
  • Blackout drapes/curtains 
  • DVD player 
  • In-room safe (laptop compatible) 
  • Sofa bed 
  • Free bottled water 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Free toiletries 
  • Desk 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board 
  • Jetted bathtub 
  • Satellite TV service 
  • Premium TV channels 
  • Separate sitting area 
  • Slippers 
  • Turndown service 
  • Room service (24 hours) 
  • LED TV 
  • Free WiFi 

Where to Eat

Guests are offered a complimentary buffet breakfast.

Toscana – Overlooking the garden, this theme restaurant serves breakfast, lunch and dinner.

The Lobster House – This beachfront restaurant serves breakfast, lunch and dinner.

The Grill Restaurant – This beach restaurant serves lunch and dinner.

Barcelona – This fine-dining restaurant only serves dinner.

The Flavor Market – This fine-dining restaurant only serves dinner.

24-hour room service is available.

Nearby Things to Do

A private beach and an outdoor tennis court are featured at the resort. 7 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkeling on site 
  • Water skiing nearby 
  • Golfing nearby 
  • Parasailing nearby 
  • Volleyball on site 
  • Kayaking on site 
  • Windsurfing nearby 
  • Yoga classes/instruction on site 
  • Fitness classes on site 
  • Sailing on site 
  • Basketball on site 
  • Bicycle rentals on site 
  • Scuba diving nearby 

Spa Services

MIILE SPA has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body treatments. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

  • Number of treatment rooms 15 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Facial treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Hot springs/mineral springs in spa 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times. Contact the property in advance for details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available
Minimum guest age is 18
Caters to adults only
No shows require payment in full, including taxes and service fee. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests with service animals should contact this property in advance. Please contact the office using the information on the reservation confirmation received after booking.

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Airport shuttle fee: MXN1840 per person (return)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Resort Name

  • Excellence Playa Mujeres Adults All Inclusive
  • Excellence Adults All Inclusive
  • Excellence Playa Mujeres Adults
  • Excellence Adults

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Guests under 18 years old are not permitted at this adults-only property.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
  • Excellence Playa Mujeres - Adults Only - All Inclusive is listed in the 2013 Condé Nast Traveller Gold List of the world's best places to stay.

Complimentary Honeymoon or Anniversary Package

Book a stay in any Suite room category and receive the following special anniversary or honeymoon package:

  • A champagne breakfast in bed (reservation must be made in advance with concierge)
  • One special romantic dinner
  • Basket of fresh fruit in your room upon arrival
  • One bottle of sparkling wine
  • Rose petals in your room upon arrival
  • Special turndown service
  • 15-percent discount on all spa treatments at the Excellence Group Spa

    At time of booking, guests must enter "honeymooners" or “anniversary couple” in the Special Requests box to receive this promotion. When indicating "Traveler and room preferences" during booking, click on the link that says: "I have a special request."

    Maximum of one package per stay. Combinable with other promotions. Guests must request the package at time of booking and will be required to present a copy of the wedding certificate at time of check in. Guests with the Complimentary Honeymoon Package may make their reservation for their champagne breakfast in bed at the concierge desk.


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