Size of the room ok but no bedside table for the single bed - no coffee table but sufficient room for one - did see them in other rooms. Had to go to the reception to ask for additional tea bags which were no replenished when room was attended and had to return again 3 hours later to ask again (receptionist had totally forgotten my request) also no face washers were left had to ask for them also. On departure I also advised that the room required to be sprayed as there were many flying insects and crawling bugs in the room - no very impressed.
Comment from Hotel Management
19-Apr-2017 by Christina, Hotel Management
Thank you for taking the time to review our hotel.
It's disappointing to read that we failed to meet your expectations on all levels. Your comments do seem unusual compared to our usual level of service nonetheless we appreciate all feedback as it provides us with the opportunity to improve our services and/or highlight any areas of the business that require attention. If concerns arise during your stay it's important that you inform a member of our team as soon as possible so that we can ensure a quick resolution with little disruption to your stay. In regards to insects, we do encourage our guests to leave their balcony door or front door closed as insects will certainly enter the room if provided with the chance as we are surrounded by nature. Our house keeping staff do monitor this with each clean therefore I must apologise that during your stay this was not detected.
Helen, please accept my personal apologies for the shortfalls experienced and I hope for the opportunity to better serve you in the future.