My stay in the room was generally okay, but there were a couple of significant drawbacks that affected my experience. Firstly, the neighboring room's occupants were extremely noisy throughout their stay. Their loud behavior when they arrived, returned from dinner, and departed in the morning significantly disrupted the tranquility of my stay and affected my ability to rest and relax.
Secondly, the phone system in my room was not functioning, which made it challenging to communicate with the hotel staff or report the noise issue promptly. This lack of communication further compounded the problem and left me feeling frustrated and unable to address the situation effectively.
On a positive note, the room itself was comfortable and met my basic needs, and the staff at the front desk seemed friendly during check-in. However, the noise disturbance and the non-functional phone system really dampened my overall experience.
I understand that some disruptions are beyond the hotel's control, but I would have appreciated a more reliable communication system to promptly address any concerns during my stay. I hope the hotel management considers improving these aspects to enhance the experience of future guests