Disappointed that the pool heating was not working, wanted a weekend away but not able to swim
Comment from Hotel Management
22-Feb-2016 by Jason , Hotel Management
Hello Anonymous, thank you for taking the time to give us your thoughts, I am very sorry that the pool heating broke down during your stay but as it is in life things break down we do our best to try and make sure that things do not break down (IE our maintenance program) but despite our best efforts things do break down and when they do we do our best to lessen the impact on our guest as in this case the pool was opened and the running temp in the pool was between 18 and 23 degrees yes bot the normal 27 that our pool is at normally.
Regards Jason Ingram Hotel Manager