Ratings based on 553 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by Andrew from Armidale, NSW

Excellent place for an extended stay in Canberra.

Posted 28-Feb-2016 on Hotels
Stayed six nights. Found the extra room size great. Easy to prepare simple meals. Very nice bbq. Indoor pool was a great relief from Canberra's heat though it could have been a few degrees warmer. Really comfortable bed. Free wifi worked a treat. Could do with some microwave cooking pots in the kitchen.
Comment from Hotel Management
21-May-2016 by Jason, Hotel Management
Hi Andrew, Its great to here from our guest's and get feed back on what we are doing right and the areas that we can improve on like the microwave bowls, I will be looking into that as a matter of urgency. I will also have a look at the pool temp and se what we can do. Regards Jason Hotel Manager
4out of 5
by A verified traveller

Just outside of Canberra

Posted 19-Feb-2016 on Wotif
It's a short drive to Canberra, off the main road so it's quiet. Good pool and gym, big area to have a bbq dinner too with loads of seating
Comment from Hotel Management
22-Feb-2016 by Jason, Hotel Management
Hello Andy, wow thanks for your kind words its great to hear that we are doing a good job Regards Jason Ingram Hotel Manager
5out of 5
by A verified traveller from Albury NSW

Posted 19-Feb-2016 on Wotif
We arrived in Canberra on short notice due to sickness of a family member. Beautiful room, very quite and close to everything. Highly recommended.
Comment from Hotel Management
18-Mar-2016 by Jason Hotel Manager , Hotel Management
Hello Aki, Wow thanks for the great review, I cant do my job with getting feed back for the guests, I hope your family member is ok. Regards Jason
4out of 5
by A verified traveller from Sydney

Posted 13-Feb-2016 on Lastminute
Hotel and room where appropriate for the price. Room was tidy. Continental breakfast was basic, but neatly presented.
Comment from Hotel Management
22-Feb-2016 by Jason, Hotel Management
Good afternoon Blond007, Thanks for staying with I am glad that we measured up. Regards Jason Ingram Hotel Manager
3out of 5
by A verified traveller from Western NSW

Moderate hotel near to City

Posted 12-Feb-2016 on Wotif
The bed was good, got a good nights sleep. The Lounge was very uncomfortable, so much so that we went to bed early, just as well the bed was comfortable. When we arrived the milk in the fridge was open and had been half used. The cutlery had not been properly cleaned. Property looks good and has good secure parking.
Comment from Hotel Management
22-Feb-2016 by Jason, Hotel Management
Hello Bob, I am please that you got a good nights sleep, here at Parklands Hotel we pride our selves on our service but it seems that we fell a little short and for that I am very sorry, I have passed your comments on to housekeeping so they can follow up and improve their checks. I am please that you found the bed comfortable. Regards Jason Ingram Hotel Manager
1out of 5
by Anil from Alice Springs

Average

Posted 25-Jan-2016 on Hotels
Wifi was so bad. I had to go to nearest shopping mall to send my emails
Comment from Hotel Management
23-Apr-2016
Hello Anil, I am very sorry that you had a not so good experience with our WIFI, unfortunately sometimes things break down and during you stay we were having problems with our Wi-Fi which we are addressing to ensure that things like this do not happen in the future. Regards Jason Ingram Hotel Manager
3out of 5
by A verified traveller

Nice hotel

Posted 21-Jan-2016 on Wotif
Pros: Handy to Dickson for lots of dinner choices and a great pub
Cons: get the pool heating fixed
Disappointed that the pool heating was not working, wanted a weekend away but not able to swim
Comment from Hotel Management
22-Feb-2016 by Jason , Hotel Management
Hello Anonymous, thank you for taking the time to give us your thoughts, I am very sorry that the pool heating broke down during your stay but as it is in life things break down we do our best to try and make sure that things do not break down (IE our maintenance program) but despite our best efforts things do break down and when they do we do our best to lessen the impact on our guest as in this case the pool was opened and the running temp in the pool was between 18 and 23 degrees yes bot the normal 27 that our pool is at normally. Regards Jason Ingram Hotel Manager
5out of 5
by yvonne from Melbourne

Everything you could want for an extended stay.

Posted 21-Jan-2016 on Hotels
Great apartment near the shops, restaurants and service station. Near to our interstate family too.
4out of 5
by A verified traveller

Posted 20-Jan-2016 on Hotels
Short but sweet!
4out of 5
by Robert

This traveller left a rating score only Posted 19-Jan-2016 on Hotels