Ratings based on 761 verified reviews

4.6 out of 5
79% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 18-Aug-2019
Comment from Hotel Management
19-Aug-2019 by Novotel Canary Wharf, Hotel Management
Thank you for choosing to stay with us!
5 out of 5
by a verified traveller

Posted 17-Aug-2019
Comment from Hotel Management
19-Aug-2019 by Novotel Canary Wharf, Hotel Management
Thank you for choosing to stay with us! We're thrilled you had a perfect stay!
2 out of 5
by a verified traveller

Posted 15-Aug-2019
Beautiful rooftop restaurant. Pool area is quite nice. Rooms are very spacious.
Comment from Hotel Management
19-Aug-2019 by Novotel Canary Wharf, Hotel Management
Thank you for your lovely comments. We're sorry to hear that despite these comments you have only rated your stay with us 2 stars and we would appreciate any further feedback to show us where we went wrong.
5 out of 5
by a verified traveller

Posted 12-Aug-2019
Comment from Hotel Management
13-Aug-2019 by Novotel Canary Wharf, Hotel Management
Thank you for rating your stay with us 5 stars!
5 out of 5
by a verified traveller

Posted 10-Aug-2019
Rooms really quiet and ac great. Good value for London.
5 out of 5
by a verified traveller from Galashiels

Posted 07-Aug-2019
Nothing was a problem and all staff very helpful and would recommend hotel to friends.
Comment from Hotel Management
08-Aug-2019 by Novotel Canary Wharf, Hotel Management
Thank you for review Douglas and for choosing to stay with us!
4 out of 5
by a verified traveller

Posted 06-Aug-2019
Comment from Hotel Management
07-Aug-2019 by Novotel Canary Wharf, Hotel Management
Thank you for choosing to stay with us! We hope you enjoyed your stay.
5 out of 5
by a verified traveller from New York

Posted 22-Jul-2019
Staff was great. Venue was nice clean and conveniently located to other stores and Canary wharf tube. I love the executive suite!
Comment from Hotel Management
22-Jul-2019 by Novotel Canary Wharf, Hotel Management
Thank you for rating your stay 5 stars Jonathan!
3 out of 5
by a verified traveller

Posted 14-Jul-2019
Food variety limited. Pork products not properly identified on breakfast buffet
Comment from Hotel Management
15-Jul-2019 by Novotel Canary Wharf, Hotel Management
Thank you for your feedback. We're sorry to hear you found our menu to be limited and would love to know what items you were expecting to see on offer.
5 out of 5
by a verified traveller

Posted 14-Jul-2019
Comment from Hotel Management
14-Jul-2019 by Ines, Hotel Management
Hello there! It is always a pleasure to receive positive feedback. I will share your comments with our team. Sincerely, Ines Costa Duty Manager