Ratings based on 1,476 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Aug-2017
We really enjoyed our stay at the Arora. It was very comfortable, clean and convenient to anything we wanted to do
4 out of 5
by A verified traveller from Norfolk

Hotel in center of Manchester

Posted 04-Aug-2017
No where to park to unload suitcases & check in. Our shower was warm then ran cold within a few minutes, but it was fixed by the following night. There were "Call Girls" outside the Hotel on the Friday evening. They were smoking so the smoke was going into the Hotel Foyer as the automatic doors kept opening as they were sheltering from the pouring rain. The Hotel is advertised as a Family Hotel, not with Call Girls outside. The receptionist staff were very helpful, & the guy running the coffee shop in the Foyer was very helpful. I wouldn't choose to stay at that Hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston Texas

Clean and friendly people

Posted 30-Jul-2017
The staff was very polite and helpful the rooms for exceptionally clean and very comfortable stay hotel has things to eat Nextdoor is a restaurant hand hotel is located in a good area of Manchester. I don't know how anybody can be disappointed
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Jul-2017
Parking was a challenge and no fitness facilities
1 out of 5
by A verified traveller

Moved to another hotel because of 'leak'

Posted 14-Jul-2017
Didn't actually stay in the hotel (hence my review is 'OK' for stuff I can't comment on). Arrived at 10.45pm to be told my room had a 'leak'. The 'leak' had occurred 'hours ago', yet they hadn't contacted me via my email or phone to forewarn me. Strange that. All other rooms were full. I suspect mine was too.
Comment from Hotel Management
05-Aug-2017 by Sean McIntyre, Hotel Management
Dear Guest, Thank you for taking the time to leave your feedback for the Arora Hotel Manchester. I wanted to apologise to you for the incident that occurred that evening - due to the leak this had made the room unsellable for the night and we had not alternative but to find suitable arrangements for you for that night - we are terribly sorry that this has caused an inconvenient situation for you. I do hope that you will take us up on another opportunity to have you stay with us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

Nice hotel not to far away from the city centre.

Posted 10-Jul-2017
Friendly, clean and relaxed close to all manchester main attraction from shopping to going out of a night. Polite staff and spacious room.
Comment from Hotel Management
11-Jul-2017 by jacklyn.glover, Hotel Management
Dear E I am delighted you enjoyed all aspects of your stay and thank you so much for taking the time to write a review, very much appreciated! It's fabulous to read such lovely comments regarding the staff and Hotel. Look forward to seeing you again.. . Regards Jacklyn Glover Housekeeping Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Retford

Fantastic hotel, fantastic location

Posted 03-Jul-2017
Pros: The staff were all very friendly and knowledgeable even when asking umpteen questions on how to get to places they were still very attentive.
Cons: Maybe a street map of the area in the rooms to help with us manchester virgins.
Location: The location was fantastic close to rail, trams and buses to enable exploring further afield hassle free. shopping on the doorstep. Loved it .
Lovely hotel and location. The room was bigger than average and lovely and clean. The bathroom was huge and although it had no window the decor made it light and airy. Will definitely be booking this hotel again.
Comment from Hotel Management
03-Jul-2017 by jacklyn.glover, Hotel Management
Dear Gill I am delighted you enjoyed all aspects of your stay and thank you so much for taking the time to write a review, very much appreciated! It's fabulous to read such lovely comments regarding the staff and Hotel. Look forward to seeing you again... Regards Jacklyn Glover Housekeeping Manager
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 12-Jun-2017
This was a business stay, so did not use all of the facilities. The staff was helpful and the room was quiet, clean and a good place to work.
Comment from Hotel Management
15-Jun-2017 by jacklyn.glover, Hotel Management
I am delighted you enjoyed all aspects of your stay and thank you so much for taking the time to write a review, very much appreciated! It's fabulous to read such lovely comments regarding the staff and Hotel. Look forward to seeing you again... Regards Jacklyn Glover Housekeeping Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Luxembourg

Bars, restaurants, shops within walking distance

Posted 27-May-2017
Pros: Clean and comfortable rooms.
Cons: Replace leather furniture in the bar.
Location: Shop, eat, drink...
Centrally located, tram stop nearby. Friendly staff.
Comment from Hotel Management
30-May-2017 by jacklyn.glover, Hotel Management
Dear Ernie I am delighted you enjoyed all aspects of your stay and thank you so much for taking the time to write a review, very much appreciated! It's fabulous to read such lovely comments regarding the staff and Hotel. Look forward to seeing you again... Regards Jacklyn Glover Housekeeping Manager
5 out of 5
by Sue

You'll like it!

Posted 12-May-2017 on Hotels
Great stay! We had family who came in from Preston and stayed two-three blocks away; it was not as nice an experience as we had at the Arora. Close to local transportation and restaurants and shopping.
Comment from Hotel Management
16-May-2017 by Sean McIntyre, Hotel Management
Dear Sue I am delighted you enjoyed all aspects of your stay and thank you so much for taking the time to write a review, very much appreciated! It's fabulous to read such lovely comments Look forward to seeing you again... Regards Jacklyn Glover Housekeeping Manager