Exterior

Reviews of Hotel Panamby São Paulo

3 out of 5
Hotel Panamby São Paulo
Avenida Ordem e Progresso, 115, Barra Funda, São Paulo, SP

Reviews

9.0

Wonderful

Rating 10 - Excellent. 580 out of 1004 reviews" "
Rating 8 - Good. 320 out of 1004 reviews" "
Rating 6 - Okay. 71 out of 1004 reviews" "
Rating 4 - Poor. 15 out of 1004 reviews" "
Rating 2 - Terrible. 18 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Silvana

Stayed 3 nights in Dec 2023
Response from Hotel Panamby São Paulo on 21 Dec 2023
Sra SilvanaPrimeiramente agradecemos pelo seu contato.Ficamos felizes pelo seu elogio dos nossos serviços e atendimento.Iremos compartilhar com nossos departamentos responsáveis.Lhe aguardamos em uma próxima estadia.Sua opinião e muito importante para nossas melhorias.

10/10 Excellent

Israel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good
Stayed 3 nights in Sep 2023
Response from Hotel Panamby São Paulo on 2 Oct 2023
Mr. IsraelFirstly, we would like to thank you for contacting us.We are happy that you praised our services and customer service.We will share it with our responsible departments.We look forward to welcoming you to your next stay

10/10 Excellent

Israel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good
Stayed 4 nights in Sep 2023
Response from Hotel Panamby São Paulo on 2 Oct 2023
Mr IsraelFirstly, thank you for choosing our hotel.We are very pleased with your comments, your information was shared with our team to improve the quality of our care and services.We always seek to offer a friendly and efficient service to our guests and our greatest concern is the quality of our service.

10/10 Excellent

Carlos Tadashi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good restaurant.
Stayed 2 nights in Aug 2023
Response from Hotel Panamby São Paulo on 28 Aug 2023
Sr. CarlosPrimeiramente, agradeço a preferência pelo nosso hotel.Ficamos muito felizes pelos seus comentários, suas informações foram compartilhadas com nossa equipe para melhorarmos a qualidade de nosso atendimento e serviços.Procuramos sempre oferecer um serviço simpático e eficiente aos nossos hóspedes e temos como maior preocupação a qualidade de nosso atendimento.

2/10 Terrible

Sandra

Liked: Staff & service
Disliked: Property conditions & facilities
Fácil acesso ao Shopping Bourbon.
Muito barulho. Difícil para dormir.
Stayed 2 nights in May 2023
Response from Hotel Panamby São Paulo on 1 Jun 2023
Sra SandraPrimeiramente agradecemos pelo seu contato.Lamentamos muito pelo ocorrido e pela experiência em nosso hotel.Irei verificar com os departamentos responsáveis para evitarmos que esse ocorrido não se repita.Agradecemos pelo vosso feedback, sua opinião e muito importante para nossas melhorias.

6/10 Okay

Lizbeth

Business traveller
Liked: Cleanliness, staff & service
No tienen un correcto control de las comidas en restaurante. Al hacer check out y solicitar mi cuenta. Me estaban haciendo un cargo de una cuenta de restaurante que no era mía, ni siquiera tenía mi firma.
Stayed 11 nights in Feb 2023
Response from Hotel Panamby São Paulo on 13 Mar 2023
Mrs LizbethFirst, thank you for contacting us.We are very sorry for what happened and for the experience at our hotel.I will check with the responsible departments to ensure that this does not happen again.Thank you for your feedback, your opinion is very important for our improvements.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Old and not well maintained
This hotel is terrible. It looks nice on the pictures, but it's actually very old and not very well maintained. The walls were dirty and you can tell that they tried to repaint it, but it made it look even worse. The bathroom is old and felt dirty overall. The sink was clogged. Not a pleasant stay at all. There’s a hotel 5min East from here that is brand new and way better than this one at a similar price point.
Stayed 3 nights in Dec 2022
Response from Hotel Panamby São Paulo on 3 Jan 2023
Mr (s)First, thank you for contacting us.We are very sorry for what happened and for the experience at our hotel.I will check with the responsible departments to ensure that this does not happen again.Thank you for your feedback, your opinion is very important for our improvements.

8/10 Good

Pedro

Liked: Staff & service
Stayed 1 night in Dec 2022
Response from Hotel Panamby São Paulo on 3 Jan 2023
Sr. Pedro Primeiramente agradecemos pelo seu contato.Ficamos felizes pelo seu elogio dos nossos serviços e atendimento.Iremos compartilhar com nossos departamentos responsáveis.Lhe aguardamos em uma próxima estadia.

8/10 Good

Waldene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in downtown help much for everything.
Stayed 1 night in Sep 2022
Response from Hotel Panamby São Paulo on 30 Sept 2022
Sr (a) WaldenePrimeiramente agradecemos pelo seu contato.Ficamos felizes pelo seu elogio dos nossos serviços e atendimento.Iremos compartilhar com nossos departamentos responsáveis.Lhe aguardamos em uma próxima estadia.

4/10 Poor

Daniel

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The property was very basic and the water was brown. I literally had to brush my teeth with bottled water because it was disgusting. I told them about it but all they said was to give it some time to clear up but it never did. When I mentioned it again, they responded with an attitude and didn't help.
Stayed 5 nights in Aug 2022
Response from Hotel Panamby São Paulo on 8 Sept 2022
Mr DanielFirst, we thank you for contacting us.We are very sorry for what happened and for the lack of guidance from our employees.We will share with our leaders.But we had a problem with a water pump equipment, as the repair was carried out, the water for a period turned a dark color.On the same day everything was back to normal.Thank you for your feedback, your opinion and very important for our improvements.

10/10 Excellent

BRAULIO, RIO DE JANEIRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente quarto, a cama era super confortável , o staff do hotel muito atencioso.
Stayed 2 nights in Apr 2022
Response from Hotel Panamby São Paulo on 10 May 2022
Sr. Braulio Agradecemos a preferência, para nós foi um prazer recebe-la. Ficamos felizes que apreciou nossas instalações, atendimento e localização. Sua avaliação é muito importante para nós.

6/10 Okay

Carlos

Liked: Cleanliness
Disliked: Staff & service
The front desk stuff needs to care more about costumes and also care less about money and more about helping customers
Stayed 1 night in Mar 2022
Response from Hotel Panamby São Paulo on 8 Mar 2022
Prezado Carlos Primeiramente agradecemos pelo seu contato. Iremos pontuar com nossos líderes responsáveis para evitarmos problemas futuros. Agradecemos pelo vosso feedback, sua opinião e muito importante para nossas melhorias.

6/10 Okay

Carlos

Liked: Cleanliness
Disliked: Amenities
The staff needs to improve on their service
Stayed 1 night in Mar 2022
Response from Hotel Panamby São Paulo on 8 Mar 2022
Dear Carlos First, we thank you for contacting us. We are very sorry for what happened and for your experience at our hotel. I will check with the responsible departments to prevent this from happening again.

10/10 Excellent

Wagner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. I had an early check-in with no extra cost.
Stayed 2 nights in Dec 2021

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Looks almost new. Good wifi. Food little expensive. $8 for hamburger. No other places to eat in the area.
Stayed 2 nights in Nov 2021
Response from Franciny Pacheco on 10 Jan 2022
Good morning Mr. Carlton, Thank you so much for staying with us. We are available!

10/10 Excellent

Berik

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is the second time I stayed in this hotel. I like it.
Stayed 1 night in Sep 2021

6/10 Okay

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Sep 2020
Response from Atenciosamente, Hotel Panamby São Paulo on 30 Sept 2020
Boa Tarde Jose, Agradecemos a preferência, para nós foi um prazer recebe-lo. Volte sempre! Tenha um ótimo dia!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Deme, Hamilton, On

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel were friendly and inviting. Complementary breakfast was excellent.
Stayed 3 nights in Nov 2019

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recomended
Great location and service
Stayed 3 nights in Oct 2019
Response from Sincery, Hotel Panamby Sao Paulo on 14 Oct 2019
Good Afternoon, It was a pleasure for us, thanks!

8/10 Good

Carla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomended
Good ubication and confortable
Stayed 3 nights in Sep 2019
Response from Sincerely, Hotel Panamby Sao Paulo on 14 Oct 2019
Good Afternoon Carla! I was a pleasure for us, Thanks!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business trip
It was my 5th or 6th times to stay the Hotel Panamby. Every time, they serve nice and friendly service. Good staff, good break fast and clean building. Also, the location is one the best in Sao Paulo for business people. You can drive our for north, east and south without traffic. If you want to go downtown, metro station is walking distance. Overall, I recommend this hotel especially for business.
Stayed 1 night in Jul 2019
Response from Hotel Panamby Sao Paulo on 9 Aug 2019
Good Afternoom, Thanks again for selecting Hotel Panamby São Paulo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, spacious rooms. No car park available, and valet service is expensive.
Stayed 1 night in Jul 2019
Response from Hotel Panamby Sao Paulo on 24 Jul 2019
Good Afternoon! Thank you so much to stayed in Hotel Panamby Sao Paulo

8/10 Good

Sujit, New Delhi

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location for business
Overall a great experience but the hotel needs to increase the staff and mainly security
Stayed 2 nights in Apr 2018

10/10 Excellent

Alex, fort lauderdale, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel close to many attractions
Wonderful staff, pristine clean, awesome service, 24/7 room service, delicious food. Everybody is so friendly and helpful
Stayed 5 nights in Jul 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean convenient
Nice clean convenient

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel within walking distance of ICTP-SAIFR
I visited ICTP-SAIFR on the Barra Funda campus of UNESP for a conference, and wanted a hotel within walking distance. This is how I found Hotel Panamby on Expedia.com. Judging from the breakfast crowd, this hotel is popular with business travellers. The hotel is in a clean neighborhood next to the Tiete River, but is a bit far from the most interesting parts of Sao Paulo. The rooms are large and clean. In fact, except for hotels in the United States, their rooms are amongst the biggest I have stayed in.
Response from Kelly Sansivieri on 5 Sept 2016
Dear Guest, Thank you for staying at Hotel Panamby São Paulo, we are glad our location was convenient to your conference. Our goal is to please our guests and we value your opinion.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone at the hotel was very nice. English was spoken widely among the staff.
Response from General Manager on 5 Sept 2016
Dear guest, Thank you for staying at Hotel Panamby São Paulo. Our goal is to please our guests and we value your opinion.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and nice hotel, if you have a car.
Without a car, the hotel is not convenient. Fortunately, we had a car. Overall I liked the hotel a great deal. Their breakfast was excellent. Unfortunately, they were careless, and when I arrived in the middle of the night, they did not have the correct room for me. Fortunately, my traveling companion did not arrive until the next day and they set aside a separate room for her since they did not have a room with 2 beds available when I arrived, even though I had told them clearly when I made my reservations that I would be arriving in the middle of the night and needed a room with 2 beds. They did fix it, but it was inconvenient to have to change rooms.

8/10 Good

Pedro, Daytona Beach Shores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, but expensive extras on the stay.
Hotel was good and located close to the region I needed to be. Although the prices to eat in there were quite high. Approximately 38 reais for a grilled cheese sandwich.

10/10 Excellent

Natacha

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Hotel Panamby São Paulo on 2 Apr 2024
Sra NatachaPrimeiramente agradecemos pelo seu contato.Iremos pontuar com nossos líderes responsáveis para evitarmos problemas futuros.Agradecemos pelo vosso feedback, sua opinião e muito importante para nossas melhorias.

10/10 Excellent

Thiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo custo benefício.
Stayed 2 nights in Feb 2024
Response from Hotel Panamby São Paulo on 21 Feb 2024
Sr. ThiagoAgradecemos a preferência, para nós foi um prazer recebe-lo. Ficamos felizes que apreciou nossas instalações, atendimento e localização. Sua avaliação é muito importante para nós.Esperamos revê-la em um futuro próximo.

8/10 Good

Junandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Rafaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voltarei a me hospedar
De início, achei sensacional o atendimento durante o Check-in, recepção muito ágil, chegamos mais cedo e foi possível antecipar a estadia. Senti falta de copos no quarto, ou um jogo de taças, fica como sugestão. Quarto muito amplo, banheiro também. Tudo corresponde as fotos, quarto muito limpo, café da manhã sensacional.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Rogerio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Franciel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Silmara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível! Hotel super bem localizado. Todos os funcionários extremamente educados e cordiais. O restaurante é excelente! O café da manhã impecável! Voltarei.
Stayed 4 nights in Jan 2024

10/10 Excellent

Willian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Muito bom
Hotel excelente só as camas estão muito ruins , colchão mole cheio de buraco
Stayed 1 night in Jan 2024

10/10 Excellent

Jose Luiz

Bom
Stayed 1 night in Jan 2024

10/10 Excellent

Elma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Um excelente custo benefício.
Stayed 2 nights in Dec 2023

6/10 Okay

HELDER

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Sergio

Stayed 3 nights in Jan 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Rosilda T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muito bom
Muito bom. Excelente localização. ótimo cafe da manha.
Stayed 4 nights in Dec 2023

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

anibal

Stayed 1 night in Dec 2023

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023