Door required lifting to open and close.
Sofa needed to be cleaned to remove stains.
Curtain sheers were ripped.
Room phones were not working properly.
All else was very nice.
Could also use additional front desk staff so that check in/out was more timely.
Our only issue was at check-in. There was only 1 person checking people in & she was very "slow." It took over 20 min to check in with only 2 people in line in front of us.
The rest of the staff was great!
Very convenient, comfortable and breakfast was excellent. Our first day we asked housekeeper to return later. She never did, in fact the room was not made up the next day either. Late afternoon we called and they delivered fresh towels, soap and shampoo. Despite that mixup, I would certainly stay there again.
The design of the hotel room fails to provide the comfort expected when watching the flat screen TV. The TV is position at 90 degrees to the bed and should be located on the wall in front of the bed at 0 degrees. This is hard on a person's neck.
TownePlace Suites by Marriott is the simple solution for extended stays offering uncomplicated residential living with your …More
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.