The room I received was spacious and quiet, which I worried about as the hotel is next to a busy freeway. The room was not very clean. It looked like it was wiped down but not really scrubbed. The bedding had a musty smell. The pool and hot tub were nice. Staff were helpful. Parking was good and conveniently located next to several restaurants. It was decent for the price but not great.
Everything was great after initial check-in.
Jill, the female working behind the front desk, behaved as if she had a bad smell nearby. After speaking with management all encounters after were very pleasant.
"Nice hotel close to the freeways but not to close."
We stayed here after moving our daughter up to college in Santa Cruz. We couldn't find any afordable rooms in town so we decided that 20 miles wasn't to bad. The hotel is very nice and clean, the breakfast was good.
The only negative we have is the traffic on the 17 from Santa Cruz. 13 miles took us about 1 hour to drive. So if you drive on an off time you should be good.
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