Posted 5 Dec 2019
on arrival at the hotel the room smells bad, some areas of the bathroom were not clean and forgetting to throw shampoo, used soap. But the frontdesk staff was very friendly and they helped me in what I needed also the housekeeping lady was very friendly.
Comment from Hotel Management
5 Dec 2019 by Guest Services Manager Irina, Hotel Management
Thank you so much for the rating and for the wonderful shout out to our amazing and dedicated crew. We apologize for any inconvenience. Our crew works very hard to provide the best service experience and cleanliness. Please come back to see us next time! Peace + Love + Hotel Del Sol, Guest Services Manager Irina