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Reviews of Bay Leaf Cottages & Bistro

2 out of 5
Bay Leaf Cottages & Bistro
2372 Atlantic Hwy, Lincolnville, ME

Reviews

7.4

Good

Rating 10 - Excellent. 44 out of 170 reviews" "
Rating 8 - Good. 73 out of 170 reviews" "
Rating 6 - Okay. 23 out of 170 reviews" "
Rating 4 - Poor. 21 out of 170 reviews" "
Rating 2 - Terrible. 9 out of 170 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

6/10 Okay

Christine

Liked: Cleanliness, property conditions & facilities
Nice for the price!
A cute little convenient place to stay.
Stayed 1 night in Oct 2019

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with group
We never got to stay here because they somehow got our reservations wrong, blaming it on Expedia, despite making them about 2 months in advance. We had reserved a room with two beds, but they gave us a room with one bed. We had printed (yup, good old paper) the original reservation to show the mistake. But being that it was Labor Day weekend, they were booked solid and had nothing else to give us. The woman on duty was exceptionally apologetic and very kind. She called the manager, who basically said, "too bad." We tried to make it work, using the pull-out couch, even though we weren't happy about that. But the room was way too small for both the pull-out couch and bed. We had to move the couch, which opened on a slant and completely blocked the bathroom and exit. If there was a fire, the person in the bed would have been trapped. I asked her to try to find a room at another establishment. Luckily, she did. We wound up staying at Ducktrap Motel a mile north, which actually was better anyway, as it was farther from the loud highway and the floor didn't shake when someone walked up the stairs. Had a nice lawn and fire pit, tooIt was also cheaper, but no breakfast. However, because this rearrangement took so long, we had to abandon our evening plans, which was annoying. It looked like a very cute place and we were super excited when we pulled in, but it didn't work out. If you want to stay there, don't go through Expedia and call often to confirm. Or just stay at Ducktrap Motel.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

Lydia

Travelled with family
Liked: Cleanliness, staff & service
Rustic
It was very small not much room in the cottages. You had to flush the toilet twice at one seating. Bed was comfortable but the frig made alot of noise. The area was beautiful and peaceful. You had to travel a long way to get to everything.
Stayed 4 nights in Aug 2019
Response from Owner on 26 Aug 2019
Our vintage cottages can be seen on our website including a floor plan so when one books they can decide how oarge acottage they wish to experience. We will attend to the refrigerator noise as they vary based on seasonal temperatures. Flushing, thank you so much for realizing that rural septic systems may require extra flushing especially when guests consume large quantities of local seafood and treats. It is easy to create a clogged toilet in a cabin in the woods. We are centrally located within Camden Hills State Park, 5 miles to Camden, 6 to Rockport, 12 to Rockland, 12 to Belfast. Closeby to Cellardoor Winery and just .5 miles from Lincolnville Beach. Thank you for joining us!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing! Loved everything about our cottage!
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Site not Updated
I had reserved a room with two beds. Upon arrival, I was given a room with one bed and a fold out couch. I requested to be moved and was originally told that was not possible. I was traveling with my adult daughter and didn't want her to have to sleep on a couch. I was eventually "upgraded" to a 2 bedroom cottage (which was indeed very nice) when I insisted, but i shouldn't have had to insist... and I would've been happy with just the room with two beds - they didn't have one available. They said the site I booked on (hotels.com) must not have been updated - but that is their fault, not mine.
Stayed 1 night in Aug 2019

4/10 Poor

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Window in door was broken, curtains were falling down because rods were not attached properly, had a 19" tv, lacked cleanliness, sheets were used as bed shams, and the room needs to be updated and needs repairs badly for the price we paid to stay there. Was very disappointed
Stayed 2 nights in Aug 2019
Response from Owner on 18 Aug 2019
We are sorry for your disappointment but reporting after you leave versus while you are a guest doesnt help us help YOU during your stay. Our handyman and staff would have attended to any issues of repairs, bedding or cleanliness issues as these are not our standards. The motel is a vintage cottage property and every motel room was once a cottage. Selecting something more expensive might suit you as nothing in the area for motel rooms will be less than our rates of $129/night. We have a limited season in this region and all our annual expenses are covered by a very short tourist season. We try to please and want to help you on-site.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute Little Cabin
Little cabin with double bed and little front porch. Clean and comfortable, if a bit crowded.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet Friendly and helpful staff that located and returned forgotten item.
Stayed 1 night in Aug 2019

8/10 Good

Joann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Newell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Cool cottage feel and lots of space! The place hadn’t been fully cleaned before we arrived (someone else’s trash in our room and the bath tub had gritty sand in it). The milk was sour at breakfast and I found it odd to be expected to take out our own (and the previous people’s) garbage at this price point.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Bay Leaf vacation hideaway
Cozy little cottage. Friendly staff. Close to many activities. The one down side was the bed was a little harder then we liked. No tv.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
The property is pretty and well taken care of. The bathroom wasn't cleaned very well though. The window sill was full of dead bugs. The faucet hadn't been cleaned in a while. You could run your finger down it and see the dust come up off from it. When we picked the soap up in the shower it was wet underneath it. I complained to the person at the desk and she apologized saying that it is usually very clean. Considering it was rented the night before there is no way that is from one night. When you are paying $162 a night with tax you expect it to at least be clean.
Stayed 1 night in Jul 2019
Response from Jane, owner on 15 Jul 2019
I am sorry to hear that our housekeepers neglected your room in this way. It is not to our standard and the staff will meet, retrain, and be monitored more closely by tgeir supervisors.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable cottage with personal space
Bay Leaf Cottages and Bistro was so cute! It is obvious that the owners care for their property and spent a great deal of effort on the little details. We stayed in a little cottage, each with its own little space. The staff was friendly and accommodating. We wish we could have stayed longer and plan to return.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was very welcoming and friendly, our room was cute, property very nice, and breakfast delicious.
Stayed 2 nights in Jul 2019
Response from Owner on 10 Jul 2019
Thank you so much!

8/10 Good

AJP, Westbrook ME

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a motel unit; upper level. As four adult family members, the double and single beds and foldout sofa met our needs.The motel grounds are lovely, with a couple of wooden bridges over a stream, a play area for kids, a picnic area outside the office. We enjoyed a refreshing breeze while sitting outside our unit on the porch. We can see a bit of the ocean from porch. Our only complaint was that there were no sheets for the sofa bed, and no one available to provide some for us at 9 PM when we discovered this.
Stayed 1 night in Jul 2019
Response from Owner on 8 Jul 2019
I am sorry the sofabed tub did not yave sheets with the comforter and towels. Whe Myriah got your message, she brought sheets to your room but no one answered the door. It was shortly after 9 p.m.given our check-in is from 3-7p, we ask that guests consider that when the office classes staff may be running errands,shopping, or sleeping.

10/10 Excellent

Renee M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous cabins
This was the nicest cabin we have ever stayed in. Beautifully decorated, brand new. Full size laundry in the cabin. Loved it.
Stayed 1 night in Jun 2019

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
A cute, comfortable 2 br apartment to rent!
We had an incident at the hotel at 1:30am that was very scary. The police were called and an intoxicated male was taken away. I had three kids with me who were terrified. That's the bad news. The good news is the resort did their best to make it right by fully refunding our money and following up with the police. The place was lovely, even in winter. Amenities of the 2 br apartment we rented were plentiful, and we had everything we needed for a very comfortable stay. Check- in was easy after hours. I'd recommend this place for anyone.
Stayed 1 night in Dec 2018
Response from Owner on 12 Jan 2019
Thank you for staying with us at New Years. We apologize again for the unexpected and out of control man requiring your call to the Sheriff. It has never happened on our property and he will never return.

8/10 Good

Amy, Houlton

Liked: Cleanliness, staff & service, property conditions & facilities
Location is close to everything you would want to do while in the area. The cabins are adorable and a welcomed site to those who don’t want to stay in a basic hotel/motel. Late check in was not a problem with the office, just called ahead to let them know.
Stayed 2 nights in Sep 2018

10/10 Excellent

Jennifer, Manchester, NH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love having a little cottage with a porch, the breakfast spread is great, the location is great, very clean and comfortable night.
Stayed 1 night in Sep 2018

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint cottage in great location.
My cottage was quaint, clean and comfortable. The area was perfect. I could walk to the beach, and I had my very own local coffee roaster and a bakery/market just down the street. My only negative was that the next door property was a lumber yard. There was machine noise pretty early in the morning, though I am an early riser so I was awake already when the noise started. A great location for points north and south.
Stayed 4 nights in Aug 2018

10/10 Excellent

John

This was the only hotel we stayed at for two nights. Quaint and quiet. The room was a little small but clean and comfortable. Good breakfast.
Stayed 2 nights in Aug 2018

4/10 Poor

Lynne

Forget this one.
Our cottage was really small. The bed was pushed up against the wall, so that one of us had to climb over the other to get out. There was no maid service, no ice, no fresh towels unless we took our dirty ones to the office, and really intermittent WiFi.
Stayed 2 nights in Aug 2018

8/10 Good

Margaret

Family visit and vacation.
Clean, friendly accommodating with requests.
Stayed 6 nights in Aug 2018

4/10 Poor

Verified traveller

Bad experience unfortunately
The cabin was ok, clean enough for what it was. Mattress was very hard and beds were uncomfortable. There was no television in our cabin which was extremely disappointing and the Wifi was very weak. The children's play cabin was extremely dirty and even creepy. We left a day early despite paying for both nights. I would not recommend.
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

Read the fine print!
The room we reserved was not the room we were given. The office is only open a few hours per day for checkout and check in. We arrived after it was closed, so there was no opportunity to change our room. There was not a fitted sheet for the sofa bed. Housekeeping is not every day, but we were not at the hotel during office hours to get clean, dry towels. No air conditioning in room, although it says so in description. Overall, you need to read the fine print when staying here, but who wants to spend their time on vacation reading pages from the binder left in the room?
Stayed 2 nights in Aug 2018

10/10 Excellent

Leah, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful experience staying at Bay leaf Cottage. Such a lovely place! Warm and cozy.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating and nice. Great customer service.
Stayed 3 nights in Aug 2018

8/10 Good

Liz

Liked: Cleanliness
Nice place, not the best service
We had to wait for our cabin to be cleaned. We had gotten there early and waited outside until 3:00 to check in, but had to wait another 15 minutes before we could go in.
Stayed 1 night in Aug 2018

6/10 Okay

Susan, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities
Charming property! Only problem was the size of the bathroom, could barely turn around in there!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Cute cozy quiet room
Orbitz description stated room had queen and twin and sofa bed. There was no twin which wouldn't have been a problem since there was a sofa bed for our third (13 year old son). But when we pulled out the bed, the frame was not level. There was no way to adjust so we put the mattress on the floor. Realized in the morning that the sofa is on lifts, so no way to use the pull out. It would have been nice for hotel to realize we had three guest and alert us to that fact so we could have adjusted or moved.
Stayed 1 night in Aug 2018

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
For starters the name says Bistro and cottages. Well there's no bistro at all and the "cottages" are more like shanties. You walk in the door after breaking through the cluster of moths and gnats at the door way and once inside you realize that the entire shanty is crooked. You literally have to walk uphill to go from the doorway to the bedroom. Ok I can live with that. I can even live with the fact that it is smaller than any hotel room I've ever been in. But then you get to the kitchen and all of the dishes are filthy beyond belief. The bathroom had hair in the sink and shower from the previous guest. When attempting to get into bed I was disgusted by the stained sheets and even more disgusted by the Beatles on the ceiling falling down on to me. I had absolutely no privacy because the blinds were broken so it was like i was putting on a show for everyone else. And to top everything else off, the owner was nothing more than a rude loudmouth that yells at her guests and employees out in plain sight for all to see and hear. Do yourself a favor and stay somewhere else....Anywhere else....If you want to enjoy yourself.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

2/10 Terrible

kathy

Disliked: Cleanliness, property conditions & facilities, room comfort
Yucky room
I couldn't stay because the smell of the room was so bad. It looked and felt like it had not been rented in a very long time.
Stayed 10 nights in Sep 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Small, cramped room. they do not clean the room between days unless requested.
Stayed 2 nights in Oct 2017

10/10 Excellent

Christina, Tyngsboro, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute cottages!
While in town for a conference at a larger hotel, I was able to stay here in my own cottage. The little deck was a great place to unwind after a long day. Each morning the sun rise was beautiful just outside my window. The area is so quiet and close to all of the reasons why you would be in the area.
Stayed 2 nights in Oct 2017

10/10 Excellent

Paul, Sherburne, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bay Leaf Cottages and Bisto
The rates were reasonable. the room was comfortable and the breakfast was great, with several choices to choose from. It was near the harbor, which made it easy to get fresh sea food. there were several places to dine out in.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

4/10 Poor

Carol, Brunswick Maine

Liked: Cleanliness
Tiny cottage
This hotel has a nice location with a clean room and comfortable bed. The outside porch bulb was out so I had trouble finding it. Very tiny bathroom. No TV. Be careful in selecting your room. The owner was rather snippy in responding to my feedback.
Stayed 1 night in Sep 2017