Ratings based on 116 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
84% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Hassocks

Great hotel with thai restaurant on site.

Posted 21-Oct-2016
Pros: Food.
Cons: Nothing.
Location: We arrived late and struggled to find without satnav. Checked internet and then found it. Local area had some ethnic restaurants which looked good
We booked deluxe room, it was very clean and spacious. Tea and coffee in room with settee in room. Only issue was bed was too hard for me. On site thai restaurant was very good and convenient. Breakfast is included continental delivered to room.
1out of 5
by A verified traveller

You WON'T get what you pay for!! AVOID

Posted 15-Jul-2016 on Hotels
First impressions were good.Room booked 'King room,executive' to include a KINGSIZE BED. (UK standard size 150cm for Kingsize) l queried this and was promptly lied to by check in desk stating all manor of nonsense, manageress and a random hotel employee! The bed in room 205 is exactly 122cm which is actually a SMALL DOUBLE (as per UK standard) so not even the double they intimated it could be,later recieved an email from manageress stating the bed in the stated room(205) was a KINGSIZE. The manageress failed to appear for 2 arranged meetings, never returned a single phone call either! Aside above room description states bottle of mineral water..infact a glass bottle filled with tap water, flowers....NO flowers(not that l wanted them). Definitely NOT an executive room, windows broken so LOADS of road noise. Be aware no restaurant for your breakfast,its only continental (again not stated) brought to eat in your room. POOR staff,POOR MANAGEMENT,POOR service,POOR customer care. Adjoining Thai restaurant not that great either. I will not be back!!!
4out of 5
by A verified traveller

Lovely hotel in Dover

Posted 14-Jul-2016 on Hotels
The restaurant was quite good and very affordable. The staff were polite, friendly and efficient. Not all rooms are refurbished. rooms were on the smaller side but ok for a night or 2.
3out of 5
by A verified traveller from UK

lovely staff are let down by the state of the hote

Posted 13-Jul-2016
Pros: the staff
Cons: provide air conditioning
the good things about this hotel are the staff and the location. Unfortunately, the room was a disappointment. The bed was like a trampoline but the worse thing was that we were on the ground floor with a window opening onto the car park at the back of the hotel. There was no attempt at any security so no way we could leave the window open at night. No air conditioning meant we slept in an oven. The lovely helpful staff provided us with a fan so at least we could keep the hot air circulating all night.
3out of 5
by A verified traveller

Budget hotel that serves practical purpose

Posted 11-Jul-2016 on Hotels
Comparing to other hotels we stayed at during this trip, this one was in the least desirable condition: the building was out of date, the carpet was really old, the mattress and pillows were not comfortable at all. But price wise it was the cheapest. You get what you pay for. One plus side was that it was situated five minutes of walk outside the town centre. The location was convenient. We were only passing through. So for the low price we paid, it served the purpose.
4out of 5
by A verified traveller

The Pearle

Posted 07-Jul-2016 on Hotels
Bath room light very poor for shaving. Badly placed electric socket for tooth brush and/or shaver. The Item would have to hand from the wall as there is no shelf. Helpful staff. Clean and good size room. Overall would recommend the hotel.
5out of 5
by A verified traveller

Comfort at the Pearl, Peterborough.

Posted 28-Jun-2016
Pros: The cleanliness, the comfort and the attitude of the staff.
Cons: Not a lot.
Location: Visit the Cathedral and steam trains and lovely Ferry Meadows.
The hotel was very clean and comfortable and the staff very welcoming and helpful. We will definitely make a return visit.
5out of 5
by Lloyd from Wales

Brand new, friendly, great restaurant

Posted 19-Jun-2016 on Hotels
Brand new hotel, modern, stylish, friendly staff. Excellent Thai restaurant adjoining hotel. Free parking onsite. Highly recommended!!
5out of 5
by A verified traveller from Co Down

Great hotel, great staff

Posted 04-May-2016
Spent two nights in the Pearl and I can honestly say it is the cleanest, friendliest and most comfortable hotel we have stayed in. If you want a simple hotel with everything done to the highest possible standards then you will be delighted to stay here. Our flight meant we checked in after 9pm but this was not a problem with the incredibly friendly and helpful reception staff. Nothing was too much trouble and they are eager to please. The room was spotless with beautiful white bed linens and large bath towels. The mattress was a very comfortable king size with two pillows each. A well laid out bathroom with ample hot water at all times, double shower, WC and basin with mirror. Again, it was scrupulously clean. Breakfast served to your room at a time of your choosing made for a relaxing start to the day. A choice of pastries, croissant, toast, cereal, fruit juices and hot beverages are chosen the night before. Perhaps a hot choice of eggs with toast might be considered? The only minor issue was the use of air freshner when the rooms are being serviced, the smell went soon after opening the window. Although located on a busy road we were not disturbed by road noise. Wonderful hotel, excellent stay, highly recommend.
3out of 5
by A verified traveller

Passend für kurzen Aufenthalt

Posted 03-May-2016 on Hotels
Gut für eine oder zwei Nächte, Frühstück auf das Zimmer - ohne richtigen Tisch nicht optimal