Very pleasantly surprised
A lot of hotels in provincial cities aren't very good. We were staying overnight for a wedding and I thought this was a really good hotel. Well fitted out, good location, nice staff, good atmosphere. My immediate reaction was very positive. To the extent that I was thinking about reviewing it and looking for the negatives: not much, but they were - lift judders on take-off and hadn't been swept recently, hot water takes a long time to com through.
The best hotel I've stayed in in UK for a long time.