Ratings based on 243 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveller from london

Great hotel, friendly staff.

Posted 02-Nov-2015
Great hotel, friendly staff. Breakfast was great. The location was great for people visiting Cambridge and using the park and ride system.
1 out of 5
by A verified traveller

Order your own taxi if you want to go anywhere!!

Posted 26-Oct-2015
Cons: Customer service
I ordered a taxi a few hours in advance of required from the hotel reception, an advertised service offered by the hotel, at 10 minutes late I asked them to chase the company, told it would be a few minutes, 10 more minutes passed still no taxi. 30 minutes late the taxi arrives, but it was for another guest. The taxi company/hotel manged to confuse the two bookings and only one taxi was ordered and the driver was insistent it was not for our room number. No real apology was offered by the Taxi Company or hotel and another taxi would be 20-30 minutes. I had to drive into town, we were late for our restaurant reservation and could not go for drinks after as planned. If an error is made every effort should be made to rectify the situation, as a minimum I expected to be offered a free drink in the bar for the inconvenience. Will not stay at this hotel again. The hotel décor is quite dated and overall overpriced.
4 out of 5
for Business Travellers
by A verified traveller

Good Hotel

Posted 09-Oct-2015
Pros: Food, staff, bedrooms, gym
Cons: Internet, internet, internet
Location: Good gym but not much else locally
Good hotel with good facilities and an in-house gym which is great. The only down side to this hotel is the lack of a good internet connection. With many business travellers and conference groups staying good internet access at all times of the day is a must not an option.
5 out of 5
for Couples
by A verified traveller from Bucks

Great Hotel for a weekend city break.

Posted 28-Sep-2015
Pros: All but especially spa, pool and gym excellent, best I have seen in a 4 star [in fact beats virtually all five tar I have seen] hotel.
Cons: Nothing, really good, really good reception staff.
Location: Location good, very handy for a city break in Cambridge.
Great staff, lovely room, great spa facilities and nice breakfast. Very good value for money.
4 out of 5
by A verified traveller from Lincolnshire

Anonymous hotel, easily forgotten

Posted 23-Sep-2015
Pros: Food, proximity to IWM Duxford & M11. Comfort of beds, tea making facilities.
Cons: Better housekeeping. Both beds looked as though they had be laid on when we entered room. Both water glasses dirty. Could not find hairdryer easily
Location: Easy reach of Cambridge & IWM Duxford
Everything about booking and arriving at hotel good. Food (dinner & breakfast) excellent. Room had minor discrepancies that didn't warrant a complaint as such but reduced the overall impression. Bedroom corridors so drab, minimalist was an understatement.
5 out of 5
for Everyone
by A verified traveller from sheffield uk

Comfortable hotel, good for visiting Cambridge

Posted 20-Sep-2015
Pros: As above
Cons: Fine as it is!
Location: Located 10 minutes from Cambridge centre
Pleasant and helpful staff, comfortable room. Nice pool area. Excellent breakfast which passed my 'latte' test.. i.e..... Whilst not on regular menu it was fetched free from the bar!
4 out of 5
for Everyone
by A verified traveller from Cambridge

Nice hotel

Posted 16-Sep-2015
Pros: Breakfast
Cons: Needs updating and rooms need cleaning a lot more thoroughly.
Had a lovely stay at hotel, very good breakfast. Staff very friendly. Only issue is the cleanliness of the room. Mugs were dirty and bathroom floor wasn't clean.
4 out of 5
for Everyone
by A verified traveller from Cambridge


Posted 14-Sep-2015
Excellent breakfast and staff were very attentive. Room smelt clean and fresh but probably a little more attention to detail would improve my score to a 5 as there was dust on the bedside cabinets. Changing rooms at the pool still need checking on a regular basis as these are pretty poor. But overall a pleasant stay.
2 out of 5
by A verified traveller

Posted 05-Sep-2015
Poor quality drinks. Bar staff who don't care. Complained about a bad pint and was sarcastically smirked at. I did not react but just thought I have paid good money to stay here and this is the way I am being treated.
4 out of 5
for Couples
by Andrew


Posted 03-Sep-2015 on Hotels
Excellent check in staff, quick change by housekeeping when asked to change one the bed covers which was stained when we arrived, amazing breakfast. No late night room service otherwise would have been 5 stars.