Ratings based on 100 Verified Reviews

4.1 out of 5
81% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by Nathan

Spa break

Posted 27-Mar-2017 on Hotels
Its a shame the check out is at 11am. Thats a bit too early.
4 out of 5
by karen

clean & friendly

Posted 24-Dec-2016 on Hotels
Good breakfast, lovely friendly staff, we were upgraded as had no twin standard but room was small for executive but did have complimentary wine, chocs and water. There were used bottles left outside our door for the duration of stay and a food tray with food remains from 6 ish the night before still there when we left, not good really!! Spa not bad.
3 out of 5
by A verified traveller

Close to motorways

Posted 18-Sep-2016 on Hotels
Business stay, it is as very mediocre.
5 out of 5
by Ahmed from London

Great hotel.

Posted 26-Aug-2016 on Hotels
Great hotel with friendly staff.
5 out of 5
by beryl

This traveller left a rating score only Posted 15-Aug-2016 on Hotels
5 out of 5
by Emma Louise from Whitefield

Recent stay

Posted 08-Aug-2016 on Hotels
Chose the location due to proximity to friends and Peterborough itself. Bath was a little marked and the light as you walk through the door didn't work. BUT room was lovely, hotel amenities were great, and the pool was fantastic!
3 out of 5
by russell

Posted 01-Aug-2016 on Hotels
we stayed for 2 nights, the rooms were comfortable and the staff were very helpful. however on our second morning the breakfast was very disappointing, the sausages were the cheapest you could buy which had a funny taste, the yogurt needed to be in individual pots rather then in a big bowl, and the bacon was very crispy. I think for the price of the breakfast the quality was very poor. I would like to add that the staff in the breakfast room were very helpful. In addition i think for what i had to pay for the 2 night break was expensive for what we got. I will probably stay up the road at the Orton spa hotel next time.
4 out of 5
for Everyone
by A verified traveller from Stavanger Norway

Good middle ranging hotel

Posted 08-Jul-2016
My husband left his gasses - Erica on reception packed them carefully and posted them to London so we had them before we returned to Norway on Tuesday. This was excellent service - and my offer to cover costs was refused. I was impressed. Thanks
5 out of 5
by Buttercup from Penzance

Great Stay

Posted 13-Jun-2016 on Hotels
Enjoyed 2 nights stay, great breakfast buffet well worth adding on. had reasonably priced room service.. twin beds and room a little small but clean and comfortable . lies ure facilities a little small so go at quiet times of day, clean and we'll maintained.
3 out of 5
by Susan from Gosport


Posted 18-Apr-2016 on Hotels
The rooms have been nicely refurbished and are comfortable. The service in the bar was very slow. We had the buffet breakfast but when my husband went to get his they had run out of most items and although he asked several times for certain items to be brought out he had to wait 20 minutes to get a complete breakfast as they kept bringing out the wrong things.No one was overseeing the breakfast hot plate. We also booked and paid for breakfast but they didn't get this information from Hotels.com and charged us for another two breakfasts, which were refunded.
Comment from Hotel Management
Thank you so much for your review of our hotel. I am so sorry to hear of the problems that you experienced regarding your breakfast and hope that you were able to enjoy your stay with us despite this. We value your feedback and will certainly look into our breakfast service to ensure that this does not happen again. We look forward to welcoming you back to the hotel on your next visit to Peterborough Kind regards Sheryl Sheryl Gordon Revenue Manager