Lounge

Reviews of The Bull Hotel, Sure Hotel Collection by Best Western

4 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 225 out of 627 reviews" "
Rating 8 - Good. 263 out of 627 reviews" "
Rating 6 - Okay. 88 out of 627 reviews" "
Rating 4 - Poor. 31 out of 627 reviews" "
Rating 2 - Terrible. 20 out of 627 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yvette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying at the bull Hotel for several years now, just love it .
Stayed 1 night in Feb 2024

8/10 Good

Barry

Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel. Friendly staff. Large room.
Stayed 1 night in Feb 2024

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Jan 2024

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Reasonably well maintained building close to local shops and attractions. A bit of a route march to a limited space room, unable to get knees under table to use laptop. Overall pleasant if a bit impersonal. Peterborough town centre is the most unpalatable I've recently visited. It seemed young men were coursing the shopping centre in gangs and I would not have liked my wife going out alone at night. I moved my wallet to a zippable pocket when out. The cathederal was worth the visit though.
Stayed 2 nights in Jan 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Service great, festively decorated, but the bathroom was somewhat akin to a fridge. Did not appear to be heated at all.
Stayed 1 night in Nov 2023

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room could have been a bit warmer but that is my only comment - The heater didn't seem to work. Other than that, convenient place to stay in Peterborough, room quiet even at the front of the hotel, would stay again (and check heating before heading out for the evening :)
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to centre good value for money
Stayed 1 night in Nov 2023

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Emily

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2023

4/10 Poor

Annette

Stayed 1 night in Oct 2023

8/10 Good

Dominic

Stayed 1 night in Oct 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is an oasis in a sea of desperate looking individuals who hang around the nearby streets. Nothing to do other than visit pubs you would have given a large swerve to back home, but it’s a decent hotel, however the menu is not what it was before Great Western acquired it.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fabulous hotel, super friendly and efficient staff, room and food excellent. Would book again
Stayed 2 nights in Sep 2023

10/10 Excellent

Stephen

Stayed 1 night in Sep 2023

8/10 Good

Dave

Stayed 2 nights in Sep 2023

8/10 Good

Simon

Stayed 1 night in Aug 2023

6/10 Okay

Leena

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I had phoned earlier to say that I would be late, The night staff were rude and wouldn't hand me the key to the second room I had booked as my daughter hadn't arrived. They charged me again for the room and didn't give me directions to the room at first. We went from nook to corner to find our room! The second room When I finally got the key was in another part of the building and had no air con -on the hottest day of the year which was unbearable. The day staff were competent and gave me the refund for the extra payment taken and also gave me the key to the second room I had booked!
Stayed 2 nights in Sep 2023

8/10 Good

Trevor

Business traveller
Liked: Cleanliness, staff & service, room comfort
Overall ok
Bed comfortable, room ok, breakfast good, bar ok, bar food ok, good parking (though entrance and exit barriers not working so not overly secure but better than public parking), location convenient for city centre. Overall ok.
Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Stayed 2 nights in Sep 2023

10/10 Excellent

Melvin

Stayed 2 nights in Sep 2023

4/10 Poor

Scott

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Only stayed for one night but from the first time I contacted the hotel (to get driving directions) I was surprised by the poor customer service. This was no better when I was by bluntly told that check in was not until 2 and that bags could not be dropped off due to limited storage. Finally got to the room which was basic (this is a 4 star hotel?) with no hand soap in the bathroom and a single shower gel as the only toiletry. Definitely do not recommend and would not stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & great location
A beautiful hotel right in the centre of town. The rooms were spacious and spotlessly clean. I’d stay there again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Luke

Stayed 1 night in Aug 2023

10/10 Excellent

Pete

Liked: Cleanliness, property conditions & facilities, room comfort
Traditional Hotel
Hotel was lovely, room clean and breakfast was great, but service a little slow and at times unhelpful and when we reported 2 lights out on arrival, they still hadn't been fixed by the time we left. Not a deal breaker, but disappointing. Excellent location.
Stayed 1 night in Aug 2023

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Adam

Stayed 1 night in Jul 2023

6/10 Okay

Donna

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good But!
Average, we are local and know the city well. But if I was visiting I'd be concerned, tramps, drug users and drunks outside every time we left we was greeted by one hanging around near the front of the hotel. They wasn't any harm to us be not nice to see. Hotel itself was fine and the food smelt good but we didn't sample any. The room was comfortable and we would probably stay again as it's a good location and good value for money.
Stayed 1 night in Jul 2023

2/10 Terrible

Natasha

Stayed 1 night in Jul 2023

4/10 Poor

Nicola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Disappointed with room, booked a king size got a double, dirty bedding and towels left on floor of room when we checked in, bathroom was dirty. Room very basic considering what we paid. Breakfast was a disaster and poor quality
Stayed 1 night in Jul 2023

10/10 Excellent

John

Stayed 1 night in Jul 2023

8/10 Good

Martino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and comfortable the only negative thing was no air con needed it as it was 31 degree that weekend. A fan was available it helped but all in all an enjoyable stay
Stayed 1 night in Jun 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel excellent price would recommend
Stayed 1 night in Jun 2023

8/10 Good

Ian

Stayed 1 night in May 2023

10/10 Excellent

Miika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend for stays in Peterborough
Great location in Peterborough. Clean and quiet room. Car park a bit difficult to find (Google maps doesn't exactly know the way) but no problems with parking once you get there via Fitzwilliam street.
Stayed 1 night in May 2023

8/10 Good

Scott, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely not handicap accessible. Keys were easily erased by the magnet on my phone. Long walk to my room.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in city centre, close to shops and transport. Quiet good sized room. Quick check in
Stayed 3 nights in May 2023

10/10 Excellent

Martino

Stayed 2 nights in Apr 2023

6/10 Okay

Rebecca

Stayed 1 night in Apr 2023

10/10 Excellent

AG PARKER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

H

Stayed 1 night in Apr 2023

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hard bed. Too hard
Clean hotel , staff attentive. Room lovely. Bed like a bullet. Too hard leaving both of us aching and tired, not a great sleep.
Stayed 1 night in Apr 2023

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay. Lovely hotel. Room was spacious, bed very comfortable. Food was very good both in the brassiere for a meal in the evening and breakfast was good too. Minor issue getting a beer from the bar……my first and second choice of beer both barrels were empty (at 6 pm??!!!) but third choice, I was in luck. Pleasant ambience in the Bar. The next morning, check out was easy. Mention for the Receptionist who dealt with a very obnoxious, female, senior citizen aged customer VERY professionally so congratulations to her, a credit to the hotel staff and management.
Stayed 1 night in Mar 2023

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A pleasant stay
We had three rooms and was checked in reasonably quickly. There are no lifts and my elderly family were put on 2nd floor. Room heating was an issue. Two rooms really hot and another cold. This aside the beds were comfy and the rooms clean. We were at a wedding reception and the staff worked hard all night to keep on top of our bar queue. The postcode doesn’t take you to car park. Would have been good to have been sent some instructions to assist finding car park.
Stayed 1 night in Jan 2023

10/10 Excellent

D M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world hotel
Rooms are comfortable, bath with shower attachment, reception staff were very helpful especially when i needed directions to the hotel (be warned). Its an oldy worldly hotel with lots of history. Not far from the cathedral and the passport office. Good menu in the restaurant and reasonably priced. Nice hotel.
Stayed 1 night in Jan 2023

10/10 Excellent

Laimis

Stayed 1 night in Dec 2022