Double Room | Desk, iron/ironing board, bed sheets

Reviews of The Norna

3.5 out of 5
The Norna
148 Tenison Road, Cambridge, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 2 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

9.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Enjoyed my stay at The Norna, very clean and comfortable as well as handy for shops and close to work where I was visiting. Would definitely recommend this hotel.
Stayed 1 night in Jul 2021

8/10 Good

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Really good tv, good location. Comfortable room.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to train station but a bit far from city centre. Cosy room, however quite noisy
Stayed 3 nights in Jan 2020

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, very clean and a comfortable bed.Only complaint would be that I sent Clair a text about parking and unfortunately she was unable to respond.
Stayed 2 nights in Nov 2019
Response from Claire on 4 Dec 2019
Ah John, I didn't respond to your text, as we spoke just minutes later in person about the parking. I also saw you easily found the parking spot we talked about. I am pleased you liked the location and found the bed comfortable. I hope you got all your Xmas shopping done!

8/10 Good

ANN

Stayed 1 night in Nov 2019

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, fantastic owner!
The owner is really nice, friendly and accommodating to your needs. The room was small but comfortable and the Norna is in a fantastic location!
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Cathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Jake

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management were friendly an helpful and apart from the car parking situation this is a nice place to stay.
Stayed 2 nights in Oct 2019
Response from Manager on 12 Nov 2019
Thanks for your review, and it was lovely to meet you - it really was - I enjoyed our chat when we bumped in to each other in reception. Regarding parking, to be fair, you asked me for / about parking only on the day of arrival, and for the first of your two days, I was able to arrange you a free parking place. There is also an NCP car park only a two minute walk away at the train station. Best wishes, Claire

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Stayed 1 night in Sep 2019
Response from Manager - The Norna on 18 Oct 2019
Thanks for your really helpful review. Despite marking your review anonymous, I do know who you are.

8/10 Good

Mouse, HK

Travelled with family
Liked: Cleanliness, property conditions & facilities
The bathroom is too small and there is no shelf to place the bath washing oil and shampoo. Very inconvenient!!
Stayed 1 night in Sep 2019
Response from Norna - management on 30 Sept 2019
Thanks for your review. I agree with you that the bathroom is small, but the price was also small in comparison to what you could have paid in Cambridge. The Norna prices are well below average, but you still get a newly renovated room/bathroom. There is a shelf inside the shower to place your toiletries. Best wishes, Claire

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the cleanliness of the place and all the staff i spoke to( including the manager) were extremely friendly and polite. No one wants rude people.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was actually fun the place is nice and cozy close to the center would definitely recommend
Stayed 3 nights in Sep 2019

10/10 Excellent

Jonn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Easy access using keycode and a very comfortable room. Parking is tricky but there are options.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amazing experience at Norna, extremely clean.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nicely decorated. Keyless so all doors have a key code. Would recommend this guesthouse as long as you only want room only.
Stayed 2 nights in Jul 2019

10/10 Excellent

Junio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient spot just around the train station
Great location, less than 5 mins from the train station. Great effort by Claire and the team to accommodate me given some challenging logistics. Would definitely stay there again.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Good location near station and clean but very stuffy in top room and not much more for your money than a room so expensive for what it was.
Stayed 1 night in Jul 2019
Response from Claire - Norna Manager on 15 Jul 2019
Thanks for your review. I am happy you liked the location. Regarding value: It's important to be realistic about what you can get for £80 in peak season / summer in Cambridge city. £80 is actually very good value for such a prime location and a newly renovated ensuite room with new bed, new bed linen and large flatscreen TV etc.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean and obviously newly built house in a quiet area just a 2 minutes walk from the Cambridge Railway Station. It's a house with 9 bedrooms and a large kitchen. We spent a night in room nr. 2 which had a private bathroom and was very comfortable and nice and clean. Our room looked exactly like it did in the pictures. Towels, shower gel, shampoo, coffee, water and tea were provided. The place would be even more amazing if there had been some basic kitchenware (jars, cutlery, some plates and a pan maybe) in the kitchen for simple cooking or preparing breakfast. We really enjoyed our stay here and are definitely going to book this place again! Thanks to Claire for having us!
Stayed 1 night in Jul 2019

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Manager on 21 Jan 2020
Thank you for this anonymous and very informative review.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Decent and a fair price for Cambridge
It is basic, but clean and decent. A cupboard in the room would be ok. Much cheaper than other options I saw in Cambridge for the same quality. All in all, ok for sleeping but if you plan on chilling in your room a lot, this isn’t the best option.
Stayed 2 nights in Dec 2019
Response from Claire on 4 Dec 2019
Thanks for the anonymous review ... as you say, the Norna is MUCH cheaper than other options you saw in Cambridge for the same quality ... and on this basis, 6/10 seems an unfair judgment?

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近く、部屋もきれいで使いやすかったです。 ピンコードがうまく入力できなくて、サポートに連絡しましたが すぐに対応してくれて助かりました。
Stayed 1 night in Nov 2019

8/10 Good

Gert

Liked: Cleanliness, property conditions & facilities, room comfort
ruhiges Hotel
Hotel liegt nah am Bahnhof, Zimmer war nach hinten, sehr ruhig trotz Nähe zum Bahnhof, sauber, aber sehr kleine Naßzelle. In Hotelbeschreibung fehlt Hinweis, dass es keine Rezeption gibt, nur Code per SMS
Stayed 1 night in Jun 2019