Room was lit up all night. Massive light above the bed shone green apparently a safety light. Absolutely ludicrous! The square footage of this room it is not needed. Small exit light above the door fine. It lights up the whole room. No sleep hardly. Drifted off for 3 hrs. Loved our stayed in Cambridge. The manager has no authority it's all down to the Charles Wells group. I suggested he goes in there st 10pm & see how bright this light is. His answer all weekend was DUNNO MATE. Which wore thin. Stayed in hotels all over the world never never had a night sleep like it. Nearly checked out at 2am. We had to cover our eyes with clothes. Worse b&b experience ever. A sight seeing walking weekend in Cambridge for us but were exhausted much needed Saturday night sleep wanted & couldn't. Room 7 don't check in. The sign says eat sleep drink. Not possible. Asked if we could have partial refund, manager replied NO MATE. Every question we asked same answer. Food ok very overpriced for what you get slightly tasteless . We wished we booked in central Cambridge. I expect from other review's the answer on here or will be kate & her team are sorry however we asked for help next morn could something be done answers were NO MATE. Seems they get away with booking these rooms on website's & have no duty of care once you on site. Mystery shoppers are needed here from these Hotels. Com plus all other competitors. You pay for comfy night sleep. This was the major number 1 failure of the business.