Ratings based on 771 Verified Reviews

4.0 out of 5
87% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from Pembroke ont

downtown

Posted 20-Aug-2017
Pros: location
Cons: all of the above
Location: we were there on bus. and it was close to everything
nice enough hotel but extremely crowded in the morning, no where to sit for breakfast so we went to a restaurant. no bath towels in the room
5 out of 5
Recommended
for Families
by A verified traveller from GTA

Perfect for families

Posted 17-Aug-2017
Pros: Everything
Location: Hotel is right off the highway and central to everything you would want to do in Cambridge. Lots of restaurants in the area to meet any requirements.
We had a great experience staying in this Best Western Plus. Everything was as expected, very comfortable and clean rooms and while the breakfast wasn't a huge buffet it was more than sufficient and had something for everyone. The pool was the selling feature for us and our three year old daughter, and they keep the pool heated at a very comfortable temperature....it's like warm bath water. The hot tub is also a little warmer than you would find in other Pool facilities and felt great after a long day of driving in the car. We originally booked a different hotel for our stay and ended up switching to this hotel location for the pool. It was worth all of the trouble to make the switch, best thing we could have done and the hotel and facilities exceed our expectations.
3 out of 5
Recommended
for Everyone
by A verified traveller from ireland

Nice hotel good location close to highway

Posted 27-Jul-2017
Pros: Clean tidy nice pool and hot tub
Cons: A bar would of been nice
Do check that when u pay at the hotel that you have not paid already with the booking agent
5 out of 5
Recommended
for Everyone
by A verified traveller

The only hotel available at this time.

Posted 11-Jul-2017
This is all you get! I came home to Canada to visit with my family. This hotel was a little out of the way for me but I neglected to reserve a room elsewhere in time, forgetting about the double holiday. This hotel is great, people were friendly (but then we Canadians are) and the accommodations were fine.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Jul-2017
Comfortable, staff kind and helpful, would stay again
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel in central area in Cambridge.

Posted 05-Jun-2017
The hotel staff were friendly and excellent. The front desk staff rearranged our rooms so our family occupying five rooms could be next to each other. The breakfast was very good and the eating area large and bright. The kids enjoyed the pool. There were numerous restaurants and shopping nearby. The manager was in the lobby numerous times interacting with guests and was very friendly. I would highly recommend this hotel.
5 out of 5
by john

This traveller left a rating score only Posted 22-May-2017 on Hotels
5 out of 5
by casey

Rockstar Staff and not a bad hotel!

Posted 02-May-2017 on Hotels
You learn to appreciate staff that want to be there and want to make you feel comfortable. I was only there for 1 night however I went to see if their confectionary (decently stocked btw) had any tums.or rolaids for a bad case of heartburn. The night manager went and grabbed me a cold glass of milk and a banana and it did the trick. I also checked out early because of an early morning appointment however the appointment got pushed back into the afternoon. The staff had ZERO issue with me hanging out in their spacious lobby and allowing me to use the WiFi and make a section my own little office for a couple hours. The breakfast bar is Rockstar quality which seems to match the entire staff!
5 out of 5
by A verified traveller

Great stay at Best Western Plus in Cambridge

Posted 25-Apr-2017 on Hotels
Initial greeting from Linda at the front desk was very friendly. Check in was fast and efficient. We were given all the details of the complimentary breakfast, 24 hour hot drinks and even fresh baked cookies provided in the lobby area. Room was clean, bed was comfortable, plenty of hot water for morning showers. The air conditioner was a little noisy, but we still slept well. We used the indoor pool and hot tub and had the room to ourselves. (during an April stay) Be aware that the pool is not very big so staying at a busier time of year would likely be more crowded. Breakfast included warming trays of sausage, baked beans, scrambled eggs and pre-made omelets as well as cold cereal, a waffle maker, bagels, toaster, juice, fruit and coffee. For a three star hotel we felt it was exceptional value. We would definitely stay here again.
4 out of 5
by Monica

This traveller left a rating score only Posted 24-Apr-2017 on Hotels