Dear Sean,Thank you for taking the time to share your experience with us. We're delighted to hear that you had an excellent stay at IBIS London Heathrow Airport and that you found our hotel to be clean, quiet, and conveniently located for transit.Your positive feedback is greatly appreciated, and we're thrilled to know that you would choose to stay with us again.We look forward to welcoming you back for another enjoyable stay in the future. If you need any assistance with your future reservations or have any additional feedback to share, please feel free to reach out to us.Warm regards,Shakeb RahamanFront Of House Team LeaderIBIS London Heathrow Airport

Dear Allan,Thank you for sharing your feedback about your recent stay at IBIS London Heathrow Airport.We're pleased to hear that our hotel's proximity to both the airport and London attractions met your needs during your visit. Providing convenient access to transportation hubs and popular tourist destinations is a priority for us, and we're glad that we could contribute to your enjoyable stay.We appreciate your positive comments and hope to have the opportunity to welcome you back for another great stay in the future. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us directly.Best regards,Shakeb RahamanFront Of House Team MemberIBIS London Heathrow Airport

Dear SandyThank you for taking the time to share your feedback with us. We're delighted to hear that your experience at Ibis London Heathrow Airport was made easier by our efficient check-in and check-out processes, as well as our dining facilities.We're especially grateful for your kind words about our cheerful, smiling, helpful, and knowledgeable staff. Aneta's efficiency and helpfulness are greatly appreciated, and we will be sure to pass on your compliments to her and the entire team.It's wonderful to know that our team's dedication to providing excellent service contributed to making your stay enjoyable. We look forward to the opportunity to welcome you back in the future for another seamless and pleasant experience.Warm regards,Seema Dharani,Front of House Team Leader

Dear RichardThank you for your feedback. We're glad to hear that you had a good experience with us and that our staff were polite. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay in the future.Warm Regards,Seema Dharani,Front of House Team Leader

Dear StaceyThank you for sharing your feedback with us. We're glad to hear that you found the food in our restaurant to be decent. However, we apologize for any inconvenience caused by the noise and the cleanliness of the carpet in your room. We take your comments seriously and will address these issues promptly to ensure a more comfortable stay for our guests in the future. If there's anything else we can do to improve your experience, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with a better stay.Warm regards,Seema Dharani,Front of House Team Leader

Dear RashidThank you for your feedback. We're pleased to hear that you found our hotel suitable for a quick visit. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Warm regards,Seema Dharani,Front of House Team Leader

Dear Cookie,Thank you for sharing your feedback on your recent stay at IBIS London Heathrow Airport.We appreciate your honest assessment of your experience with us. While we're glad to hear that your stay was good overall, we understand that it may not have felt particularly special. Your satisfaction is important to us, and we're always looking for ways to improve and enhance our guests' experiences.If there are any specific areas where you feel we could have done better or if there are any amenities or services you would like to see in the future, please don't hesitate to let us know. Your feedback helps us to continually improve and provide the best possible stay for our guests.We hope to have the opportunity to welcome you back in the future and to exceed your expectations.Best regards,Shakeb RahamanFront Of House Team MemberIBIS London Heathrow Airport

Dear Claudia,Thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff members at IBIS London Heathrow Airport.Providing excellent service and hospitality is our top priority, and we're delighted that our team members made your stay memorable.Your feedback is appreciated, and we look forward to sharing your compliments with our team. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm regards,Shakeb RahamanFront of House Team MemberIBIS London Heathrow Airport

Dear Martin,Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service at IBIS London Heathrow Airport.Ensuring excellent service for our guests is our top priority, and we're delighted that our team could provide you with a very good experience.Your feedback is appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Shakeb RahamanFront of House Team MemberIBIS London Heathrow Airport

Dear Dawn,Thank you for sharing your feedback with us. We're glad to hear that you found IBIS London Heathrow Airport to be in a good position for accessing the airport.Ensuring convenience for our guests, especially for airport travel, is important to us, and we're pleased that our location met your needs.We appreciate your feedback and hope to have the pleasure of welcoming you back for another convenient stay in the future.Warm regards,Shakeb RahamanFront of House Team MemberIBIS London Heathrow Airport

Dear Williams,Thank you for sharing your positive experience with us! We're delighted to hear that you had an easy check-in process and that our front desk staff were friendly, helpful, and smiling during your stay at IBIS London Heathrow Airport.We're also pleased to know that our hotel's proximity to the airport terminals was convenient for you.Your kind words mean a lot to us, and we appreciate your feedback. We look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Shakeb RahamanFront of House Team MemberIBIS London Heathrow Airport

Dear Pedro,Thank you for sharing your feedback with us. We apologize if the condition of our property did not meet your expectations during your stay at IBIS London Heathrow Airport.Please know that we take your comments seriously, and we will review them with our management team to assess areas where renovations may be needed.We appreciate your feedback and hope you will consider giving us another opportunity to provide you with a more satisfactory experience in the future.Warm regards,Shakeb RahamanFront of House Team MemberIBIS London Heathrow Airport

Dear Susan,Thank you for sharing your feedback with us. We're pleased to hear that you found IBIS London Heathrow Airport to be a great option for budget travel.However, we apologize for any inconvenience caused by the musty smell in your room. Please rest assured that we take cleanliness seriously, and we will address this issue with our housekeeping team to ensure improvements are made.We appreciate your feedback, and we hope to have the opportunity to welcome you back for another pleasant stay in the future.Warm regards,Shakeb RahamanFront of House Team MemberIBIS London Heathrow Airport

Dear Juan,We're sorry to hear that your experience at IBIS London Heathrow Airport did not meet your expectations. Your feedback is important to us, and we apologize for any shortcomings you encountered during your stay.Please know that we take your comments seriously and will review them with our team to address any areas where improvements can be made.We appreciate you bringing these issues to our attention and hope you will consider giving us another opportunity to provide you with a more satisfactory experience in the future.Warm regards,Shakeb RahamanFront of House Team MemberIBIS London Heathrow Airport

Dear Andrew,Thank you for sharing your feedback with us. We're glad to hear that IBIS London Heathrow Airport suited your needs perfectly, especially after your late flight.Ensuring our guests have a comfortable and convenient stay is important to us, and we're pleased that we could provide you with the rest you needed before your onward travels.We appreciate your kind words and hope to have the pleasure of welcoming you back for another restful stay in the future!Warm regards,Shakeb RahamanFront of House Team MemberIBIS London Heathrow Airport

Dear Janilyn,We apologize if you found IBIS London Heathrow Airport to be run down during your stay. Your comfort and satisfaction are important to us, and we regret if we fell short of meeting your expectations in this regard.Please know that we take your feedback seriously, and we will review it with our team to identify areas where improvements can be made to enhance the guest experience.We appreciate your feedback and hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future.Warm regards,Shakeb RahamanFront of House Team MemberIBIS London Heathrow Airport

Dear Gaynor,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay at IBIS London Heathrow Airport.We regret to hear about the challenges you encountered with the room size and shower design. Your safety and comfort are important to us, and we will review your comments with our team to see how we can make improvements in these areas.On a positive note, we're glad to hear that you found the access to the Hoppa bus convenient.We appreciate your feedback, and we hope to have the opportunity to welcome you back for a better experience in the future.Warm regards,Shakeb RahamanFront of House Team MemberIBIS London Heathrow Airport

Dear Gary,We apologize for the cleanliness issues you experienced during your stay at IBIS London Heathrow Airport. Maintaining high standards of cleanliness is a top priority for us, and we regret that we fell short of meeting your expectations in this regard.Your feedback is valuable to us, and we will address this matter with our housekeeping team to ensure improvements are made.We appreciate your feedback and hope you will consider giving us another opportunity to provide you with a more satisfactory experience in the future.Warm regards,Shakeb RahamanFront of House Team MemberIBIS London Heathrow Airport

Dear Kayleigh,We're sorry to hear about your experience regarding our staff during your stay at IBIS London Heathrow Airport. Providing attentive and efficient service is a priority for us, and we apologize if this was not reflected during your visit.Your feedback is valuable to us, and we will address this issue with our team to ensure that we meet our high standards of service in the future.We appreciate your feedback and hope to have the opportunity to welcome you back for an improved experience.Warm regards,Shakeb RahamanFront of House Team MemberIBIS London Heathrow Airport

Dear Kevin,Thank you for your kind words! We're thrilled to hear that you received great service during your stay at IBIS London Heathrow Airport.Providing excellent service to our guests is our top priority, and we're delighted that we could meet your expectations.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Shakeb RahamanFront of House Team MemberIBIS London Heathrow Airport

Dear Fredy,Thank you for taking the time to share your feedback with us. We appreciate your honesty.Warm regards,Shakeb RahamanFront of House Team MemberIBIS London Heathrow Airport

Dear Kevin,Thank you for your glowing review! We're thrilled to hear that IBIS London Heathrow Airport was one of the best hotels you've stayed in.We're delighted that our staff were super friendly and helpful during your stay. Providing a clean, organized, and easily accessible environment for our guests is always our goal, and we're glad we could meet your expectations in these areas.Your kind words mean a lot to us, and we appreciate your feedback. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm regards,Shakeb RahamanFront of House Team MemberIBIS London Heathrow Airport

Dear Barry,Thank you for sharing your experience with us! We're delighted to hear that you had a comfortable and convenient stay at IBIS London Heathrow Airport, despite it being short.We're pleased to know that the bed was comfortable, and everything in the room worked as expected. It's great to hear that you found our airport shuttle service convenient for your travels.We appreciate your feedback and hope to have the pleasure of welcoming you back for another comfortable stay in the future, hopefully for a longer duration next time!Warm regards,Shakeb RahamanFront of House Team MemberIBIS London Heathrow Airport