Ratings based on 133 Verified Reviews

4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely jubley!!

Posted 20-May-2017
I loved the variety of food and the shower. I stayed with my husband and small children, my children loved the pool and the pirate disco. The area is really good and close to shops and beach.The kids club is not a separate room or building but is out in the open by the stage where they do various activities throughout the day. The room didn't have plastic plates and cups, which you need with my kids. I used the gym which had a reasonable treadmill. The lady who taught pilates was very good and extremely hardworking and kept cheerful even though she had been attacked by mosquitos. The staff at the restaurant were very nice and welcoming and I enquired about a particular desert on the menu (figs, apricots and dates cooked in orange syrup) so so yum!! Main concerns were the security. Anyone can walk into the hotel and my son found it very easy to escape from the room even when we locked the door. Also, this is a minor point but the reception staff could be trained a bit better in knowing what the entertainment staff are doing on what particular day as they didn't seem to know what was going on!
4 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Lovely hotel. Close to beach and shops.

Posted 10-May-2017
This was our second stay in hotel. Room was lovely inside but had a terrible view this time. Looked onto very dirty piece of waste ground. People dumping waste there when we were on balcony. Also, company was in the middle of changing to Zephira so some of amenities not up to standard. Wi'fi not working either. On the whole, slightly disappointed. However staff were excellent.
4 out of 5
Recommended
for Everyone
by A verified traveller

great for kids

Posted 26-Apr-2017
Everything about this place is good. Asked to move rooms as we were near the air con unit and that was no problem. Kids club staff good. Food good. Location good . Would go again
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Apr-2017
Very attentive staff throughout the hotel. Excellent facilities and very well catered for a couple of strict vegetarians in our party. Thank you Viva Palma Nova
5 out of 5
by A verified traveller

Good amenities and very clean

Posted 28-Oct-2016 on Hotels
This was a last minute booking and was absolutely perfect for us!
5 out of 5
Recommended
for Everyone
by A verified traveller from Lanarkshire

Lovely hotel with friendly, helpful staff.

Posted 13-May-2016
We had a lovely holiday lovely hotel just 5 minutes from beach. Great place for children as they have entertainment about 3 times daily. Lovely buffet breakfast and dinner. Hope to return soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from L k

Posted 19-Apr-2016
Excellent hotel staff very polite,entertainment for kids brilliant going there again definitely
4 out of 5
Recommended
for Families
by iamstu1

Pleasently Suprised

Posted 01-Sep-2015 on Ebookers
Not always had the best service in Spain but was surprised by all the staff being friendly and making time to make your holiday a good one. Good food, drinks, rooms, and entertainment for the kids. Corridors and rooms above can be noisy with moving furniture, and people walking in shoes in the rooms above constantly.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great family friendly hotel!

Posted 08-Aug-2015
My family and I had a fantastic stay at Viva Palmanova. The facilities, food and staff were all fantastic. The only negative I have is that 7 days wasn't long enough, we wish we had booked longer. We will definitely return to the Viva Palmanova and are already planning our summer 2016 holiday there.
5 out of 5
by Damian

Posted 25-Jun-2015 on Hotels
Stayed at the hotel for the second year. The hotel has maintained its high standards since the year before and great effort was made with cleaniness, redecoration/maintenace in keeping the complex feeling fresh and clean. The staff are excellent and are always helpful. The food at the bar is fine but like most places a little expensive. We stayed self catering which was fine as we prefer to go to restuarants in the evening. Totally recommend for families with youg chidren as there is plenty of entertainment. Kids Pirate theme pool,play area with slides etc and the kids club provides plenty of games and activities. All in all highly recommended.