Seasonal outdoor pool, pool loungers

Reviews of Europe Playa Marina - Adults only

4 out of 5
Europe Playa Marina - Adults only
Paseo De Illetas 68, Illetas, Calvia, Mallorca

Reviews

8.2

Very good

Rating 10 - Excellent. 180 out of 526 reviews" "
Rating 8 - Good. 229 out of 526 reviews" "
Rating 6 - Okay. 80 out of 526 reviews" "
Rating 4 - Poor. 23 out of 526 reviews" "
Rating 2 - Terrible. 14 out of 526 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean, comfortable, spacious and wonderful area. Staff very friendly and breakfast chef Carmel did really good omelettes and very friendly. Loved this hotel
Stayed 5 nights in Sep 2023
Response from Europe Playa Marina Team on 11 Oct 2023
Dear Theresa,many thanks for your valuation and kind review.It has been a pleasure having you as our guest and we hope to welcome you next summer again.Warmest regards,

10/10 Excellent

julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 5 nights in Aug 2023
Response from Europe Hotels on 9 Aug 2023
Dear Julia,Thank you for your review and comment about your stay. We are thrilled to hear that everything was good for you and hope to welcome you back again soon !Sunny regards,The Europe Playa Marina Team

10/10 Excellent

Enrica De

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located as Palma is reachable by bus and it's a short drive from the airport. It has a lovely pool and access to the sea so that you can choose what you prefer. Breakfast is amazing with all that you can imagine, they also serve food throughout the day at their bar by the pool. The rooms are of a good size, very clean, and mine had a lovely sea view, as I had requested. Staff are always available and very polite.
Stayed 7 nights in Jun 2023
Response from Europe Hotels on 11 Jul 2023
Dear Enrica,Thank you for your kind comment regarding your stay with us. We are pleased to hear that we were able to fullfil your expectations and hope to welcome you back again very soon. Wishing you all the best,Sunny regards,The Europe Playa Marina Team

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular view for our 10 year anniversary.
The building location was great, away from the hustle and bustle but we were still able to walk to a beach, diners and shops. We were able to catch the bus in either direction just a half block away from the hotel front door. 15-20 bus ride to Palma which was such a nice town. The breakfast was pretty good and the staff very friendly and helpful. The room was missing some standard hotel room items like a box of tissue, body wash cloth and iron for clothes.
Stayed 3 nights in Aug 2022
Response from Europe Playa Marina on 18 Aug 2022
Dear Dion, Thank you so much for staying at Europe Playa Marina and writing this review. We love to know that you met your expectations and that your stay here was good. We will be pleased to welcome you again soon. Kind regards. The Playa Marina team.

8/10 Good

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely place and a wonderful location.
Stayed 4 nights in Jul 2022
Response from Europe Playa Marina on 2 Aug 2022
Dear Alexa, Thank you for staying at Europe Playa Marina and writing this review. We love to know that you enjoyed your stay here and we will be happy to welcome you again soon. Best regards. The Playa Marina team.

10/10 Excellent

Christopher, Sooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying, will again. Lovely snorkeling beach nearby. Clean. Good breakfast. Small basic room, but still nice.
Stayed 3 nights in Jun 2022
Response from Europe Playa Marina on 7 Jul 2022
Dear Erin, Thank you so much for visiting Europe Playa Marina once again and sharing your experience here. We love to know that everything was perfect and you had a great time with us. We will be happy to welcome you again on your third visit. Best regards. The Playa Marina team.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellect sea side hotel in nice small resort
Excellent. The hotel unfortunately didnt offer evening meals. I gave us the chance to explore more. The bar wasnt always open. That is the after effect if covid. Lovely breakfast outlook and sea side pool are
Stayed 7 nights in Jun 2022
Response from Europe Playa Marina on 23 Jun 2022
Dear Alan, Thank you so much for staying at Europe Playa Marina and writing this review. We are happy to know that you met your expectations and your stay here was good for you. We also will consider your remarks in order to improve our service. We hope to welcome you again soon. Kind regards. The Playa Marina team.

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior and the rooms themselves are beautifully redone and are extremely pleasing to spend time in. The pool is a modest size but very nice.
Stayed 1 night in Jun 2022
Response from Europe Playa Marina on 21 Jun 2022
Dear Kelsey, Thank you so much for staying at Europe Playa Marina and writing this review. We love to know that you met your expectations and your stay here was so satisfactory for you. We will be happy to welcome you again soon. Kind regards. The Playa Marina team.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Need some rehabilitation.
Beautiful place by the water. Breakfast is top quality. The pictures from room sea view was not the same as reality. I have asked for higher floor but put down by excuse that hotel is currently overbooked. Not recommend to pay extra for sea view. The room had a cockroach.
Cockroach
Stayed 5 nights in Sep 2021
Response from Europe Playa Marina on 6 Oct 2021
Dear guest, Thank you so much for staying at Europe Playa Marina and for writing this review. We are happy to know that you enjoyed your stay and we will consider your remarks in order to provide a better service. We have transferred your review and photos to the concerned department in order to evaluate them and to take the right measurements to improve. We will be happy to welcome you again. Kind regards. The management team.

4/10 Poor

philip

Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointing room experience
We had paid extra for a superior room with a sea view - this was not the case with room 607 which we were allocated. We upgraded to a junior suite for 4 days - extra cost 284 euros, and then had to transfer to another room 519, for our final night. This room was fine - why could we not have been allocated this room or similar for all five nights. This was very disappointing although the staff were helpful and tried to sort things out. It needs to be made much clearer about the type of room you will be allocated - some are definitely much better than others.
Stayed 5 nights in Sep 2021
Response from Europe Playa Marina on 22 Sept 2021
Dear Philip, Thank you so much for visiting Europe Playa Marina and for writing this review. Your feedback is very important because it helps us to evaluate our service. For this reason, your review has been transferred to the concerned department in order to improve. We hope to see you again in the future. Best regards. The management team.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Great stay. Clean and sanitary. Helpful staff.
Stayed 3 nights in Sep 2021
Response from Europe Playa Marina on 17 Sept 2021
Dear Aaron Thank you so much for staying at Europe Playa Marina and for writing this review. We love to know that you met your expectations and you enjoyed your stay. We will be pleased to welcome you again soon. Best regards. The management team.

8/10 Good

Derek

Stayed 1 night in Sep 2019
Response from Europe Playa Marina on 11 Oct 2019
Dear Derek, Thank you so much for visiting Europe Playa Marina. We are happy to know that you enjoyed your stay here. We hope to see you again soon. Best regards. The management team.

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Toilets could do with a privacy screen
The hotel is nice, clean (apart from under the bed). The view from the room was amazing over looking the rocky beach cove. The room did however have a bathroom with a glass screen. With no sound proofing! So not ideal if your not on your own. One thing which was definitely annoying was the parking situation... Although out of their control - i was unable to book the parking through the internet as it didnt take British cards?!?! We ended up with a 40€ fine which you have to pay at a bank! Yes quite strange. Apart from that a nice location, nice room, friendly staff. Enjoy.
Stayed 2 nights in Sep 2019
Response from Europe Playa Marina on 22 Sept 2019
Dear Ian, Thank you so much for staying at Europe Playa Marina and for sharing you experience here. Your feedback is very important for us because it helps us to evaluate ourselves and to improve our product and service. We will consider your remarks in order to provide a better service. We hope to see you again soon. Kind regards. The management team.

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ocean is good for the soul!
Perfectly located only 10-15 mins drive away from Palma town, on the water (small beach to the side of the hotel) - really all you need. Staff were super friendly, was easy to get in and out and rooms were comfortable. I'd definitely stay here again!
Stayed 1 night in Sep 2019
Response from Europe Playa Marina on 22 Sept 2019
Dear Claire, Thank you so much for visiting Europe Playa Marina and for sharing your experience here. We love to know that you met your expectations and your stay was satisfactory for you. We would be happy to welcome you again soon. Best regards. The management team.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Europe Playa Marina on 22 Sept 2019
Dear guest, Thank you so much for visiting Europe Playa Marina and for sharing your experience here. We are happy to know that you enjoyed your stay here. We hope to see you again soon. Kind regards. The management team.

6/10 Okay

Vid89, Antibes/london

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms and views and direct access to sea. Breakfast buffet is good minus the juices and coffee machine. WiFi is almost inexistent less then 1mbps . People staying here are usually part of an arranged tour from Sweden, Germany, Holland,France. Big groups taking up a lot of space. All staff except recept man are friendly.
Stayed 2 nights in Sep 2019
Response from Europe Playa Marina on 22 Sept 2019
Dear Vid89, Thank you so much for visiting us and for writing this review. Your feedback is very important for us because it helps us to evaluate ourselves and to improve our product and service. For this reason, your review has been transferred to the concerned departmens in order to provide a better service. We would be happy to welcome you again soon. Kind regards. The management team.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Europe Playa Marina on 21 Aug 2019
Dear guest, Thank you so much for visiting Europe Playa Marina. We are very happy to know that you enjoyed your staye. We hope to welcome you again soon. Best regards. The management team.

8/10 Good

Margo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice if the room was equiped even with a small microwave, a coffee maker and an iron.
Stayed 7 nights in Jul 2019
Response from Europe Playa Marina on 9 Aug 2019
Dear Margo, Thank you so much for your visit and for writing this review. Your feedback is very important for us and for this reason we will consider your remarks. We would be happy to welcome you again soon. Kind regards. The management team.

10/10 Excellent

alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great culinary experience
Great location and wonderful staff. Particularly appreciated culinary experience. Complements to the chefs. They were amazing.
Stayed 2 nights in Jul 2019
Response from Europe Playa Marina on 9 Aug 2019
Dear Alla, Thank you so much for your visit and for writing this review. We are happy to know that you enjoyed your stay. We hope to welcome you again soon. Kind regards. The management team.

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location with ocean view
Very good service. Location and pool area. Room number 427
Stayed 7 nights in Jul 2019
Response from Europe Playa Marina on 9 Aug 2019
Dear Christian, Thank you so much for your visit and for writing this review. We are happy to know that you enjoyed your stay. We hope to welcome you again soon. Kind regards. The management team.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can use ladders on the rocks to get in and out to swim in the sea in a private bay (shared with other hotels). When it's calm, there are lots of fish to see - worth taking a snorkel and mask.
Stayed 7 nights in May 2019
Response from Europe Playa Marina on 9 Aug 2019
Dear guest, Thank you so much for visiting Europe Playa Marina and for writing this review. We are very happy to know that your days here were satisfactory for you. We would be pleased to welcome you again. Best regards. The management team.

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Europe Playa Marina on 15 May 2019
Dear Ramona, Thank you so much for visiting us and for writing this review. We are happy to know that you enjoyed your stay. We would be pleased to welcome you again soon. Best regards. The management team.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spain vacation
Beautiful location only drawback is limited parking
Stayed 2 nights in Apr 2019
Response from Europe Playa Marina on 15 Apr 2019
Dear Bryan, Thank you so much for visiting Europe Playa Marina and for writing this review. We are happy to know that you enjoyed your stay here. We hope to welcome you again soon. Kind regards. The management team.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but Perfectly formed.
Lovely hotel, but clearly in the process of closing down. Reception bar not open and pool bar closed early. Shame, but nice hotel.
Stayed 2 nights in Oct 2018
Response from Europe Playa Marina on 22 Oct 2018
Dear Mark, Thank you so much for visiting Europe Playa Marina and for writing this review. We are happy to know that you enjoyed our stay despite of the issue that you mention. We would be pleased to welcome you again soon. Best regards. The management team.

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Europe Playa Marina on 18 Oct 2018
Dear Noreen, Thank yoiu so much for your visit and for your rating. We are happy to know that you enjoyed your stay here. We would be pleased to welcome you again. Best regards. The management team.

10/10 Excellent

Melvìn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
A wonderful short 4 nite stay ..Staff and hotel and food very good ...will go and stsy again ....thank you all at the hotel for yoir wonderful kind service and attention.
Stayed 4 nights in Sep 2018
Response from staff on 24 Sept 2018
good evening. thank you for your nice words. it's a pleasure for us ton know that you really enjoy your small holidays. hope to see you son. regards

10/10 Excellent

John, London

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, great views, fantastic shower, nice breakfast, could have had a bigger bed as legs were hanging off the end of it.
Stayed 4 nights in Sep 2018
Response from Europe Playa Marina on 19 Sept 2018
Dear John, Thanks a lot for staying with us and for writing this review. We are happy to read that the hotel, room, breakfast and views were satisfactory for you. We hope to welcome you again soon. Best regards. The management team.

10/10 Excellent

Christopher

Nice hotel in an upmarket resort near Palms
I like this hotel my room had a lovely sea view and a large balcony with 2 loungers and a table and 2 chairs breakfast was tasty with a lovely view over the bay.
Stayed 5 nights in Sep 2018
Response from Europe Playa Marina on 19 Sept 2018
Dear Christopher, Thank you so much for visiting Europe Playa Marina and for sharing your experience. We love to know that you enjoyed your days here. We would be pleased to welcome you again. Kind regards. The management team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Fully refurbished hotel with limited access to beach. Overall quality good - rooms small.
Stayed 1 night in Sep 2018
Response from Europe Playa Marina on 19 Sept 2018
Dear guest, Thank you so much for staying with us and for sharing your experience here. We are happy to know that you spent a good time here. We would be pleased to welcome you again soon. Best regards. The management team .

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful!
The property is beautiful with excellent pool area with small beach for swimming in the sea as well. A larger beach is within walking distance. The buffet breakfast was delicious, again with a beautiful view of the sea and pool area. The staff were very helpful and everything was just as we hoped it would be, if not more. The rooms were spacious with a beautiful balcony. Thanks for the great stay during part of our honeymoon!
Stayed 3 nights in Aug 2018
Response from Europe Playa Marina on 22 Aug 2018
Dear Katelyn, Thank you so mucho for choosing Europe Playa Marina and for writing this review. We are really happy to know that you met your expectations and your days here were so satisfactory for you. We would be pleased to welcome you again soon. Best regards. The management team.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Europe Playa Marina on 7 Aug 2018
Dear guest, Thank you so much for your visit and for this rating. We are happy to know that you enjoyed your stay. We hope to welcome you again soon. Best regards. The management team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and love the access to the beach and water. Breakfast buffet is good especially the omelet with guacamole!
Stayed 3 nights in Jul 2018
Response from Europe Playa Marina on 18 Jul 2018
Dear guest, Thank you so much for choosing Europe Playa Marina and for writing this review. We are happy to read that your stay was satisfactory for you and you enjoyed your stay. We would be pleased to welcome you again soon. Best regards. The management team.

8/10 Good

Jason

Liked: Staff & service, property conditions & facilities, room comfort
Nice room eventually.
The first room I was given had dozens of ants crawling over the desk. Reception immediately moved me to another room and I had no further issues for the duration of the stay. Staff were friendly and helpful and the food was very nice. Good if you just want to relax and sunbathe or go paddle boarding etc, however there is little in the way of tourist attractions walkable, although you can get a bus to Palma very easily.
Response from Europe Playa Marina on 7 Jun 2018
Dear Jason, First, thank you so much for choosing Europe Playa Marina and for writing this review. We are happy to know that, after your issue with your first room, everythig was good for you. We would be pleased to welcome you again soon. Best regards. The management team.

10/10 Excellent

JUNE, LEEDS, ENGLAND.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FABULOUS HOTEL IN SUPERB POSITION
WHAT A TERRIFIC HOTEL. MODERN, IMMACULATE, LOVELY STAFF, GREAT FOOD. WONDERFUL POSITION OVERLOOKING THE SEA. LOTS OF SUNBEDS. NICE POOL. TWO MINUTES WALK TO BUS STOP. TWENTY MINUTES INTO PALMA. 1.50 EUROS ON THE BUS. 45 MINUTES WALK TO PORTAL NOUS. A FEW GOOD BARS, RESTAURANTS AND SHOPS FIVE MINUTES WALK FROM THE HOTEL. WILL DEFINITELY RETURN.
Stayed 9 nights in Oct 2017

8/10 Good

Hal, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet clean hotel in Illetas.
Other than the size of the rooms, nice hotel in good location, great views, quiet location (Illetas) and far from main traffic and noise, close to Palma. Staff was very friendly and accommodating, highlight of our trip.
Stayed 6 nights in Oct 2017

10/10 Excellent

Raul , texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, great staff, great food, great views. what's not to like.
Stayed 2 nights in Sep 2017

10/10 Excellent

Karen, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Very good location well trained staff clean throughout food fantastic special very nice beach in your doorstep rear terrace backs on to sea ideal snorkelling Overall very pleasant stay
Stayed 4 nights in Sep 2017
Response from Europe Playa Marina on 19 Sept 2017
Dear Karen, Thank you so much for your visit and for sharing your experience. We are happy to know that you enjoyed your stay here. We hope to welcome you again soon. Best regards. The management team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic
Wonderful hotel, great views from all rooms, good food, excellent staff. Have stayed there many times excellent.
Stayed 5 nights in Sep 2017
Response from Europe Playa Marina on 19 Sept 2017
Dear guest, Thank you so much for this review about your stay at Europe Playa Marina. We are happy to read that you enjoyed your days here. We hope to welcome you again soon. Best regards. The management team.

2/10 Terrible

Liz, new york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the expense
The staff was unaccommodating and borderline rude. Our room was tiny, poorly decorated, the air conditioning barely functioned and it did not have sufficient bathroom supplies such as washcloths and tissues. When I inquired about these things I was told we had booked a "standard" room through Expedia as opposed to a "superior" room. A 4 star hotel at $160 per night does not supply washcloths? I've had better accommodations at a Best western. I heard other guests complaining that doors did. It lock or that safes did not function. Also the only way to swim is to jump off a small cliff. I would never recommend this hotel to anyone.
Stayed 3 nights in Aug 2017
Response from Europe Playa Marina on 19 Sept 2017
Dear Liz, First of all, thank you for your visit and for writing this review. Your feedback is always important for us because it helps us to evaluate ourselves and improve our product and service. We have 3 different types of rooms and some services are only included in Superior and Junior Suites. We are sorry if you did not meet your expectations about your stay. We have transferred your review to the concerned departments in order to evaluate it and to take the right steps to improve. Best regards. The management team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good value and family friendly
Beautiful setting and renovated room, hope common area is next. Nice breakfast ang generally delivered as promised.
Stayed 2 nights in Jul 2017

6/10 Okay

Shawna, Toronto

Liked: Cleanliness, property conditions & facilities
Beautiful view, good hotel
The newly renovated rooms are beautiful and facing the ocean, is the best view from any hotel I have ever seen. The pool area is lovely and the breakfast buffet is excellent. Unfortunately, the food at the pool is overpriced and pretty terrible, and the staff at the pool are not very friendly or helpful. One issue with the room- the AC doesnt stay on throughout the night. We spoke to the front desk about this and they said it is on all day and will blow air at night but the central air needs a break at night so it is not kept on...this made for some very uncomfortable nights of sleep when it is hot summer!
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel in beautiful location
The hotel was quality, beautiful room with a balcony and stunning view of the sea. Facilities were great and staff all very friendly. Quality of food was excellent. Lovely location, quiet and classy.
Stayed 7 nights in Jun 2017

8/10 Good

Morgan, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a beautiful place
My stay at hotel playa marina was wonderful. The hotel has sun lounges wrapping around onto the ocean. Breakfast was wonderful (with a gorgeous view), with a vast variety of options... Coffee could've been better but hey. The room and all the hotel was pristinely clean and the maids cleaned it each day. The hotel restaurant was really average/a little overpriced I wouldn't bother except for breakfast.
Response from Reception on 27 Jun 2017
good aafternoon; sorry for delay answer. we 're pleasure to hear that you enjoy your holidays. hope to see you best wishes

8/10 Good

richard, nottingham uk

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms fairly small good views of sea/coast
Very clean well kept hotel fair few Germans stay here who demand a good standard. Breakfasts plentiful great setting on balcony over the pool if you get there early. Evening meal taken in bar as hotel nearly empty for end of season was generous and well cooked reasonably good value as well for the area. Rooms are fairly small but adequate and well equipped and presented, upgraded room has glass wall to bathroom which can present an odd view to anyone in the room foyer. Small balcony with table and two chairs with great views from most rooms of the sea, higher rooms the better views I would think.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Misleading Hotel info
The pictures shown of the rooms are not what we got. We called the front desk because we were having trouble finding the hotel. When we finally got there the front desk guy was rude. He said "How could you miss it the sign is right there!" And proceeded to laugh at us. There was no shower curtain for the shower so water went everywhere in the bathroom. The sheets were stained. The balcony door lock did not work nor did the safe in the room. We had to waste our time on vacation to wait for someone to come up to the room to fix it. Would not stay here again and would not recommend anyone to stay here.

10/10 Excellent

denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay,
Great staff, good food and service.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy transfer to airport
Good quiet location. Lovely beach side restaurants near by.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, good rooms, good breakfasts
Our experience of the staff with the exception of the chamber maids was disappointing. The manager was aloof and unfriendly unwilling to discuss problems with the visitors and the rest of the staff seemed to follow his example. The house keeping staff were excellent. The room was excellent along with the breakfasts, we were booked bed and breakfast only.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort