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Beautiful hotel, very clean, comfortable, spacious and wonderful area. Staff very friendly and breakfast chef Carmel did really good omelettes and very friendly. Loved this hotel
theresa
Stayed 5 nights in Sep 2023
Response from Europe Playa Marina Team on 11 Oct 2023
Dear Theresa,many thanks for your valuation and kind review.It has been a pleasure having you as our guest and we hope to welcome you next summer again.Warmest regards,
Dear Julia,Thank you for your review and comment about your stay. We are thrilled to hear that everything was good for you and hope to welcome you back again soon !Sunny regards,The Europe Playa Marina Team
The hotel is conveniently located as Palma is reachable by bus and it's a short drive from the airport. It has a lovely pool and access to the sea so that you can choose what you prefer. Breakfast is amazing with all that you can imagine, they also serve food throughout the day at their bar by the pool. The rooms are of a good size, very clean, and mine had a lovely sea view, as I had requested. Staff are always available and very polite.
Enrica De
Stayed 7 nights in Jun 2023
Response from Europe Hotels on 11 Jul 2023
Dear Enrica,Thank you for your kind comment regarding your stay with us. We are pleased to hear that we were able to fullfil your expectations and hope to welcome you back again very soon. Wishing you all the best,Sunny regards,The Europe Playa Marina Team
The building location was great, away from the hustle and bustle but we were still able to walk to a beach, diners and shops. We were able to catch the bus in either direction just a half block away from the hotel front door. 15-20 bus ride to Palma which was such a nice town. The breakfast was pretty good and the staff very friendly and helpful.
The room was missing some standard hotel room items like a box of tissue, body wash cloth and iron for clothes.
Dion
Stayed 3 nights in Aug 2022
Response from Europe Playa Marina on 18 Aug 2022
Dear Dion,
Thank you so much for staying at Europe Playa Marina and writing this review.
We love to know that you met your expectations and that your stay here was good.
We will be pleased to welcome you again soon.
Kind regards.
The Playa Marina team.
Dear Alexa,
Thank you for staying at Europe Playa Marina and writing this review.
We love to know that you enjoyed your stay here and we will be happy to welcome you again soon.
Best regards.
The Playa Marina team.
Second time staying, will again. Lovely snorkeling beach nearby. Clean. Good breakfast. Small basic room, but still nice.
Erin
Stayed 3 nights in Jun 2022
Response from Europe Playa Marina on 7 Jul 2022
Dear Erin,
Thank you so much for visiting Europe Playa Marina once again and sharing your experience here.
We love to know that everything was perfect and you had a great time with us.
We will be happy to welcome you again on your third visit.
Best regards.
The Playa Marina team.
Excellent.
The hotel unfortunately didnt offer evening meals. I gave us the chance to explore more. The bar wasnt always open. That is the after effect if covid.
Lovely breakfast outlook and sea side pool are
Alan
Stayed 7 nights in Jun 2022
Response from Europe Playa Marina on 23 Jun 2022
Dear Alan,
Thank you so much for staying at Europe Playa Marina and writing this review.
We are happy to know that you met your expectations and your stay here was good for you. We also will consider your remarks in order to improve our service.
We hope to welcome you again soon.
Kind regards.
The Playa Marina team.
The interior and the rooms themselves are beautifully redone and are extremely pleasing to spend time in.
The pool is a modest size but very nice.
Kelsey
Stayed 1 night in Jun 2022
Response from Europe Playa Marina on 21 Jun 2022
Dear Kelsey,
Thank you so much for staying at Europe Playa Marina and writing this review.
We love to know that you met your expectations and your stay here was so satisfactory for you.
We will be happy to welcome you again soon.
Kind regards.
The Playa Marina team.
8/10 Good
Verified traveller
Travelled with group
5 Oct 2021
Liked: Staff & service
Disliked: Property conditions & facilities
Need some rehabilitation.
Beautiful place by the water. Breakfast is top quality.
The pictures from room sea view was not the same as reality. I have asked for higher floor but put down by excuse that hotel is currently overbooked. Not recommend to pay extra for sea view.
The room had a cockroach.
Verified traveller
Stayed 5 nights in Sep 2021
Response from Europe Playa Marina on 6 Oct 2021
Dear guest,
Thank you so much for staying at Europe Playa Marina and for writing this review. We are happy to know that you enjoyed your stay and we will consider your remarks in order to provide a better service.
We have transferred your review and photos to the concerned department in order to evaluate them and to take the right measurements to improve.
We will be happy to welcome you again.
Kind regards.
The management team.
4/10 Poor
philip
22 Sept 2021
Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointing room experience
We had paid extra for a superior room with a sea view - this was not the case with room 607 which we were allocated. We upgraded to a junior suite for 4 days - extra cost 284 euros, and then had to transfer to another room 519, for our final night. This room was fine - why could we not have been allocated this room or similar for all five nights. This was very disappointing although the staff were helpful and tried to sort things out. It needs to be made much clearer about the type of room you will be allocated - some are definitely much better than others.
philip
Stayed 5 nights in Sep 2021
Response from Europe Playa Marina on 22 Sept 2021
Dear Philip,
Thank you so much for visiting Europe Playa Marina and for writing this review.
Your feedback is very important because it helps us to evaluate our service. For this reason, your review has been transferred to the concerned department in order to improve.
We hope to see you again in the future.
Best regards.
The management team.
Dear Aaron
Thank you so much for staying at Europe Playa Marina and for writing this review.
We love to know that you met your expectations and you enjoyed your stay.
We will be pleased to welcome you again soon.
Best regards.
The management team.
8/10 Good
Derek
27 Sept 2019
Derek
Stayed 1 night in Sep 2019
Response from Europe Playa Marina on 11 Oct 2019
Dear Derek,
Thank you so much for visiting Europe Playa Marina.
We are happy to know that you enjoyed your stay here.
We hope to see you again soon.
Best regards.
The management team.
The hotel is nice, clean (apart from under the bed). The view from the room was amazing over looking the rocky beach cove.
The room did however have a bathroom with a glass screen. With no sound proofing! So not ideal if your not on your own.
One thing which was definitely annoying was the parking situation...
Although out of their control - i was unable to book the parking through the internet as it didnt take British cards?!?!
We ended up with a 40€ fine which you have to pay at a bank! Yes quite strange.
Apart from that a nice location, nice room, friendly staff.
Enjoy.
Ian
Stayed 2 nights in Sep 2019
Response from Europe Playa Marina on 22 Sept 2019
Dear Ian,
Thank you so much for staying at Europe Playa Marina and for sharing you experience here.
Your feedback is very important for us because it helps us to evaluate ourselves and to improve our product and service.
We will consider your remarks in order to provide a better service.
We hope to see you again soon.
Kind regards.
The management team.
Perfectly located only 10-15 mins drive away from Palma town, on the water (small beach to the side of the hotel) - really all you need. Staff were super friendly, was easy to get in and out and rooms were comfortable. I'd definitely stay here again!
Claire
Stayed 1 night in Sep 2019
Response from Europe Playa Marina on 22 Sept 2019
Dear Claire,
Thank you so much for visiting Europe Playa Marina and for sharing your experience here.
We love to know that you met your expectations and your stay was satisfactory for you.
We would be happy to welcome you again soon.
Best regards.
The management team.
Dear guest,
Thank you so much for visiting Europe Playa Marina and for sharing your experience here.
We are happy to know that you enjoyed your stay here.
We hope to see you again soon.
Kind regards.
The management team.
Nice rooms and views and direct access to sea. Breakfast buffet is good minus the juices and coffee machine. WiFi is almost inexistent less then 1mbps . People staying here are usually part of an arranged tour from Sweden, Germany, Holland,France. Big groups taking up a lot of space. All staff except recept man are friendly.
Vid89
Stayed 2 nights in Sep 2019
Response from Europe Playa Marina on 22 Sept 2019
Dear Vid89,
Thank you so much for visiting us and for writing this review.
Your feedback is very important for us because it helps us to evaluate ourselves and to improve our product and service. For this reason, your review has been transferred to the concerned departmens in order to provide a better service.
We would be happy to welcome you again soon.
Kind regards.
The management team.
Dear guest,
Thank you so much for visiting Europe Playa Marina.
We are very happy to know that you enjoyed your staye.
We hope to welcome you again soon.
Best regards.
The management team.
It would be nice if the room was equiped even with a small microwave, a coffee maker and an iron.
Margo
Stayed 7 nights in Jul 2019
Response from Europe Playa Marina on 9 Aug 2019
Dear Margo,
Thank you so much for your visit and for writing this review.
Your feedback is very important for us and for this reason we will consider your remarks.
We would be happy to welcome you again soon.
Kind regards.
The management team.
Great location and wonderful staff. Particularly appreciated culinary experience. Complements to the chefs. They were amazing.
alla
Stayed 2 nights in Jul 2019
Response from Europe Playa Marina on 9 Aug 2019
Dear Alla,
Thank you so much for your visit and for writing this review.
We are happy to know that you enjoyed your stay.
We hope to welcome you again soon.
Kind regards.
The management team.
Very good service.
Location and pool area.
Room number 427
christian
Stayed 7 nights in Jul 2019
Response from Europe Playa Marina on 9 Aug 2019
Dear Christian,
Thank you so much for your visit and for writing this review.
We are happy to know that you enjoyed your stay.
We hope to welcome you again soon.
Kind regards.
The management team.
You can use ladders on the rocks to get in and out to swim in the sea in a private bay (shared with other hotels). When it's calm, there are lots of fish to see - worth taking a snorkel and mask.
Verified traveller
Stayed 7 nights in May 2019
Response from Europe Playa Marina on 9 Aug 2019
Dear guest,
Thank you so much for visiting Europe Playa Marina and for writing this review.
We are very happy to know that your days here were satisfactory for you.
We would be pleased to welcome you again.
Best regards.
The management team.
Dear Ramona,
Thank you so much for visiting us and for writing this review.
We are happy to know that you enjoyed your stay.
We would be pleased to welcome you again soon.
Best regards.
The management team.
Beautiful location only drawback is limited parking
Bryan
Stayed 2 nights in Apr 2019
Response from Europe Playa Marina on 15 Apr 2019
Dear Bryan,
Thank you so much for visiting Europe Playa Marina and for writing this review.
We are happy to know that you enjoyed your stay here.
We hope to welcome you again soon.
Kind regards.
The management team.
Lovely hotel, but clearly in the process of closing down. Reception bar not open and pool bar closed early. Shame, but nice hotel.
Mark
Stayed 2 nights in Oct 2018
Response from Europe Playa Marina on 22 Oct 2018
Dear Mark,
Thank you so much for visiting Europe Playa Marina and for writing this review.
We are happy to know that you enjoyed our stay despite of the issue that you mention.
We would be pleased to welcome you again soon.
Best regards.
The management team.
Dear Noreen,
Thank yoiu so much for your visit and for your rating.
We are happy to know that you enjoyed your stay here.
We would be pleased to welcome you again.
Best regards.
The management team.
A wonderful short 4 nite stay ..Staff and hotel and food very good ...will go and stsy again ....thank you all at the hotel for yoir wonderful kind service and attention.
Melvìn
Stayed 4 nights in Sep 2018
Response from staff on 24 Sept 2018
good evening.
thank you for your nice words.
it's a pleasure for us ton know that you really enjoy your small holidays.
hope to see you son.
regards
Lovely hotel, great views, fantastic shower, nice breakfast, could have had a bigger bed as legs were hanging off the end of it.
John
Stayed 4 nights in Sep 2018
Response from Europe Playa Marina on 19 Sept 2018
Dear John,
Thanks a lot for staying with us and for writing this review.
We are happy to read that the hotel, room, breakfast and views were satisfactory for you.
We hope to welcome you again soon.
Best regards.
The management team.
10/10 Excellent
Christopher
13 Sept 2018
Nice hotel in an upmarket resort near Palms
I like this hotel my room had a lovely sea view and a large balcony with 2 loungers and a table and 2 chairs breakfast was tasty with a lovely view over the bay.
Christopher
Stayed 5 nights in Sep 2018
Response from Europe Playa Marina on 19 Sept 2018
Dear Christopher,
Thank you so much for visiting Europe Playa Marina and for sharing your experience.
We love to know that you enjoyed your days here.
We would be pleased to welcome you again.
Kind regards.
The management team.
Fully refurbished hotel with limited access to beach. Overall quality good - rooms small.
Verified traveller
Stayed 1 night in Sep 2018
Response from Europe Playa Marina on 19 Sept 2018
Dear guest,
Thank you so much for staying with us and for sharing your experience here.
We are happy to know that you spent a good time here.
We would be pleased to welcome you again soon.
Best regards.
The management team .
The property is beautiful with excellent pool area with small beach for swimming in the sea as well. A larger beach is within walking distance. The buffet breakfast was delicious, again with a beautiful view of the sea and pool area. The staff were very helpful and everything was just as we hoped it would be, if not more. The rooms were spacious with a beautiful balcony. Thanks for the great stay during part of our honeymoon!
Katelyn
Stayed 3 nights in Aug 2018
Response from Europe Playa Marina on 22 Aug 2018
Dear Katelyn,
Thank you so mucho for choosing Europe Playa Marina and for writing this review.
We are really happy to know that you met your expectations and your days here were so satisfactory for you.
We would be pleased to welcome you again soon.
Best regards.
The management team.
Dear guest,
Thank you so much for your visit and for this rating.
We are happy to know that you enjoyed your stay.
We hope to welcome you again soon.
Best regards.
The management team.
Great hotel and love the access to the beach and water. Breakfast buffet is good especially the omelet with guacamole!
Verified traveller
Stayed 3 nights in Jul 2018
Response from Europe Playa Marina on 18 Jul 2018
Dear guest,
Thank you so much for choosing Europe Playa Marina and for writing this review.
We are happy to read that your stay was satisfactory for you and you enjoyed your stay.
We would be pleased to welcome you again soon.
Best regards.
The management team.
The first room I was given had dozens of ants crawling over the desk. Reception immediately moved me to another room and I had no further issues for the duration of the stay. Staff were friendly and helpful and the food was very nice. Good if you just want to relax and sunbathe or go paddle boarding etc, however there is little in the way of tourist attractions walkable, although you can get a bus to Palma very easily.
Jason
Response from Europe Playa Marina on 7 Jun 2018
Dear Jason,
First, thank you so much for choosing Europe Playa Marina and for writing this review.
We are happy to know that, after your issue with your first room, everythig was good for you.
We would be pleased to welcome you again soon.
Best regards.
The management team.
WHAT A TERRIFIC HOTEL. MODERN, IMMACULATE, LOVELY STAFF, GREAT FOOD. WONDERFUL POSITION OVERLOOKING THE SEA. LOTS OF SUNBEDS. NICE POOL. TWO MINUTES WALK TO BUS STOP. TWENTY MINUTES INTO PALMA. 1.50 EUROS ON THE BUS. 45 MINUTES WALK TO PORTAL NOUS. A FEW GOOD BARS, RESTAURANTS AND SHOPS FIVE MINUTES WALK FROM THE HOTEL. WILL DEFINITELY RETURN.
Other than the size of the rooms, nice hotel in good location, great views, quiet location (Illetas) and far from main traffic and noise, close to Palma. Staff was very friendly and accommodating, highlight of our trip.
Very good location well trained staff clean throughout food fantastic special very nice beach in your doorstep rear terrace backs on to sea ideal snorkelling
Overall very pleasant stay
Karen
Stayed 4 nights in Sep 2017
Response from Europe Playa Marina on 19 Sept 2017
Dear Karen,
Thank you so much for your visit and for sharing your experience.
We are happy to know that you enjoyed your stay here.
We hope to welcome you again soon.
Best regards.
The management team.
Wonderful hotel, great views from all rooms, good food, excellent staff. Have stayed there many times excellent.
Verified traveller
Stayed 5 nights in Sep 2017
Response from Europe Playa Marina on 19 Sept 2017
Dear guest,
Thank you so much for this review about your stay at Europe Playa Marina.
We are happy to read that you enjoyed your days here.
We hope to welcome you again soon.
Best regards.
The management team.
The staff was unaccommodating and borderline rude. Our room was tiny, poorly decorated, the air conditioning barely functioned and it did not have sufficient bathroom supplies such as washcloths and tissues. When I inquired about these things I was told we had booked a "standard" room through Expedia as opposed to a "superior" room. A 4 star hotel at $160 per night does not supply washcloths? I've had better accommodations at a Best western. I heard other guests complaining that doors did. It lock or that safes did not function. Also the only way to swim is to jump off a small cliff. I would never recommend this hotel to anyone.
Liz
Stayed 3 nights in Aug 2017
Response from Europe Playa Marina on 19 Sept 2017
Dear Liz,
First of all, thank you for your visit and for writing this review.
Your feedback is always important for us because it helps us to evaluate ourselves and improve our product and service.
We have 3 different types of rooms and some services are only included in Superior and Junior Suites. We are sorry if you did not meet your expectations about your stay.
We have transferred your review to the concerned departments in order to evaluate it and to take the right steps to improve.
Best regards.
The management team.
8/10 Good
Verified traveller
17 Jul 2017
Liked: Cleanliness, staff & service, room comfort
Good value and family friendly
Beautiful setting and renovated room, hope common area is next. Nice breakfast ang generally delivered as promised.
The newly renovated rooms are beautiful and facing the ocean, is the best view from any hotel I have ever seen. The pool area is lovely and the breakfast buffet is excellent. Unfortunately, the food at the pool is overpriced and pretty terrible, and the staff at the pool are not very friendly or helpful. One issue with the room- the AC doesnt stay on throughout the night. We spoke to the front desk about this and they said it is on all day and will blow air at night but the central air needs a break at night so it is not kept on...this made for some very uncomfortable nights of sleep when it is hot summer!
The hotel was quality, beautiful room with a balcony and stunning view of the sea. Facilities were great and staff all very friendly. Quality of food was excellent. Lovely location, quiet and classy.
My stay at hotel playa marina was wonderful. The hotel has sun lounges wrapping around onto the ocean. Breakfast was wonderful (with a gorgeous view), with a vast variety of options... Coffee could've been better but hey. The room and all the hotel was pristinely clean and the maids cleaned it each day. The hotel restaurant was really average/a little overpriced I wouldn't bother except for breakfast.
Morgan
Response from Reception on 27 Jun 2017
good aafternoon;
sorry for delay answer.
we 're pleasure to hear that you enjoy your holidays.
hope to see you
best wishes
Very clean well kept hotel fair few Germans stay here who demand a good standard.
Breakfasts plentiful great setting on balcony over the pool if you get there early. Evening meal taken in bar as hotel nearly empty for end of season was generous and well cooked reasonably good value as well for the area.
Rooms are fairly small but adequate and well equipped and presented, upgraded room has glass wall to bathroom which can present an odd view to anyone in the room foyer.
Small balcony with table and two chairs with great views from most rooms of the sea, higher rooms the better views I would think.
The pictures shown of the rooms are not what we got.
We called the front desk because we were having trouble finding the hotel. When we finally got there the front desk guy was rude. He said "How could you miss it the sign is right there!" And proceeded to laugh at us.
There was no shower curtain for the shower so water went everywhere in the bathroom.
The sheets were stained.
The balcony door lock did not work nor did the safe in the room. We had to waste our time on vacation to wait for someone to come up to the room to fix it. Would not stay here again and would not recommend anyone to stay here.
Our experience of the staff with the exception of the chamber maids was disappointing. The manager was aloof and unfriendly unwilling to discuss problems with the visitors and the rest of the staff seemed to follow his example. The house keeping staff were excellent.
The room was excellent along with the breakfasts, we were booked bed and breakfast only.