Check in is incredibly slow with only one person on the desk, little information given at all. Insistent on paying 30 Euros per person as a deposit in cash, would not accept a credit card which obviously offers guests more protection if the hotel refuses to refund the deposit! All Inclusive is disappointing, one bar open and closes at 8pm! Only allowed one drink at a time and the queues make it not worth it. All meals are taken over the road at the other hotel which was not communicated to us until we checked out. The hotel really is nothing like it is advertised on their website. Before 9am on day of departure, Housekeeping attempted to get into our room and start cleaning it, very rude when I advised we would be leaving the room at 11am as this is checkout time. When you checkout they cut your wristbands off and if you want to have lunch or drinks before your flight home you will be charged an extra 15 Euros each. Overall, location is great but don't waste your hard earned money here, plenty of other lovely hotels in the area for a similar price!