Terrace/patio

Reviews of Leonardo Royal Hotel Mallorca

4 out of 5
Leonardo Royal Hotel Mallorca
Calle Torrenova, 1, Calvia, Mallorca

Reviews

8.2

Very good

Rating 10 - Excellent. 60 out of 132 reviews" "
Rating 8 - Good. 41 out of 132 reviews" "
Rating 6 - Okay. 18 out of 132 reviews" "
Rating 4 - Poor. 5 out of 132 reviews" "
Rating 2 - Terrible. 8 out of 132 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Stayed 8 nights in Oct 2023

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from a lovely 4 night break and love this hotel. Only downside was that it was only for 4 nights. I cannot wait to come back.
Stayed 4 nights in Oct 2023

6/10 Okay

Julie

Stayed 2 nights in Oct 2023

8/10 Good

Michael

Stayed 4 nights in Oct 2023

6/10 Okay

d

Liked: Staff & service
Put in a hotel across the road
Stayed 7 nights in Oct 2023

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Oludiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 5 nights in Oct 2023

6/10 Okay

d

Liked: Cleanliness
Disliked: Property conditions & facilities
Poor choice of hot food on evenings. Always pork chop or roast leg of pork. No roast beef in a week

8/10 Good

Camilla

Stayed 7 nights in Sep 2023

10/10 Excellent

Charlotte

Stayed 5 nights in Sep 2023

2/10 Terrible

Jonas

Stayed 8 nights in Sep 2023

10/10 Excellent

Ahmed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a fantastic view of the mountain and the sea, a stunning pool, and a wide range of amenities. It's an excellent all-inclusive option, conveniently located near various attractions.
Stayed 5 nights in Sep 2023

10/10 Excellent

tanya-maria

Stayed 4 nights in Sep 2023

8/10 Good

tomas

Travelled with family
Liked: Staff & service, room comfort
Not very well, but not very bad.
Was everything good. Reception people is nice, but when speaking with you if coming someone from staff they leave you and speak with them... :) but is normal they are Spanish people :) i don't know but for 4* stars little bit not enough clean and elevators are scary :) lack of entertainment for children...
Stayed 7 nights in Aug 2023

4/10 Poor

Georgia

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
All inclusive isn’t really all inclusive you have to pay for alcoholic drinks, paid for a triple room was given a double with bad views, our room also flooded when it rained and when people would use the toilet in the room above we could hear it, our toilet also smelt like fish/sewage quite often. Staff was lovely , overall hotel looked nice and lobby and bars had nice views. Pool got busy quick so only got to sit by it one day unfortunately
Stayed 5 nights in Sep 2023

10/10 Excellent

Iulian Mitica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

6/10 Okay

Antonia

Liked: Staff & service
Disliked: Property conditions & facilities
I booked for a last minute short holiday, staying in the hotel side (ie not suites). Firstly, my favourites on my stay were that the staff were lovely, and the view from my room (6th floor double room) was incredible. I would stay here again but only if I found a cheaper deal. My stay was ok but I felt a bit ripped off for what I got. Improvements needed: - more lifts (hotel staff use the lifts a lot so only 1 to get to top floors), and only fit 4 people at most - rooms are good size but tired, things broken, squashed flies on ceiling, cracks in ceiling - walls in room very thin, need sound proofing - bathroom needs an extraction fan, and a proper door so air doesn't seep into the bedroom. grouting in shower needs replacing. - I had ants on my bathroom floor. No hand soap (used free shower gel) - it just didn't feel that luxurious but if you're at the pool all day I can get over it - food was good for the price of all inclusive, loved the fish - people need free continuous access to water, it's too restricted in the hotel (tap water legally drinkable but always makes me sick). In the summer months water should be readily available at least - staff remove plates in restaurants too quickly, I was on my own so if I went up to get a drink my food would disappear - no room service Hotel is in a good location at the end of the beach, and only 30mins from airport. Check out at noon was appreciated if you have a late flight.

2/10 Terrible

Andre

Stayed 5 nights in Aug 2023

10/10 Excellent

Moa Linn

Stayed 10 nights in Aug 2023

10/10 Excellent

najib

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

Soussan

Liked: Cleanliness, staff & service

10/10 Excellent

Tennille

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2023

8/10 Good

Grace

Liked: Staff & service, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Karamveer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

4/10 Poor

MISS

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 7 nights in Jul 2023

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Yousi

Stayed 5 nights in Jul 2023

2/10 Terrible

Scott

Stayed 4 nights in Jul 2023

8/10 Good

Anna

Stayed 3 nights in Jun 2023

6/10 Okay

Christine

Liked: Staff & service
Stayed 3 nights in Jun 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was excellent, very clean , great views, food was excellent, will definitely come back again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023

8/10 Good

Jesper

Stayed 3 nights in Jun 2023

8/10 Good

Christopher

Stayed 4 nights in Jun 2023

10/10 Excellent

Liliana

Stayed 2 nights in Jun 2023

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, loved lounging by the pool yet overlooking the sea and yachts. Great choice of food. My only negative was that there could of been more staff behind the bar, both by the pool and inside in the evenings. Long ques and wait at times just for a drink. Would definitely come again and recommend.
Stayed 2 nights in Jun 2023

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent location, some minor improvements needed
This hotel is exceptionslly well located - about 30min from the airport, right at the se front, in a quiet enough area but very close to very many bars and restaurants. Staff are all absolutely lovely and very helpful. The swimming pool and the swimming deck are excellent, with stairs to go swimming in the sea from the deck, an amazing infinity and children's pool with a life guard on duty. Very importantly, there are plenty of sun loungers and parasols for everyone. The pool bar could run a little better and the quality and selection of food can be improved but it wasn't bad. Our room was clean and perfectly functional, albeit a little bit tired. A good painter & decorator could bring it up to really good standard in a day. We went to hotel restaurant for breakfast one morning. There was a wide selection of foods but €52 for two adults and a child was extremely expensive for a hotel standard buffet. For comparison, it is possible to have much better breakfast at any of the nearby restaurants for around €35. All in all, we would go back to this hotel and have enjoyed our stay there. The room was very good value for money.
Stayed 7 nights in May 2023

8/10 Good

Iris

Stayed 5 nights in Jun 2023

10/10 Excellent

Dafne

Stayed 3 nights in Jun 2023

10/10 Excellent

Ethan Valio James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and staff and great food
Stayed 4 nights in May 2023

10/10 Excellent

George

Stayed 7 nights in May 2023

6/10 Okay

Casper

Stayed 4 nights in May 2023

8/10 Good

FERNANDO

Stayed 2 nights in May 2023

10/10 Excellent

kervin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay! Very friendly staff
Stayed 3 nights in May 2023

8/10 Good

Saron

Stayed 4 nights in May 2023

10/10 Excellent

Benjamin

Stayed 4 nights in May 2023

8/10 Good

Anne-Mette

Stayed 4 nights in May 2023

8/10 Good

Carl

Stayed 4 nights in May 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Ok base for beach break and Magaluf partying
Hotel is actually in Magaluf not Palmanova. The local taxi drivers all corrected me on this. The Magaluf strip starts a stones throw from outside the entrance to the hotel. Overall the hotel was ok, I want to be fair as I usually stay at Nixe Palace in Cala Mayor and you cannot compare these hotels as Nixe palace is wonderful. Ok so I will start with the positives- The view from this hotel is fantastic. The food choices are good and plentiful The restaurant staff and maids are brilliant The beds are comfortable Negatives Some floors smelt stagnant and damp. Got in the lift to find someone had enjoyed a night out and been sick all inside the lift. I asked about the possibility of late checkout when checking in and was told it was on a first come basis. In the morning I got up and went down stars in departure day at 7am and was told, you need to come back at 9am for the shift change, went back at 9am and was told you need to come back at 10am (each time they were taking my room number) went back at 10am and was told to come back at 11am, went back at 11am to be told by the receptionist who didn’t even ask my room number- that the hotel was fully booked and had been and there would be no chance of a late checkout. I was then told I could use the shower room, at the end of the day when I asked to use the shower room was told we don’t have a shower room, but was advised to use their sister hotel over the road, I couldn’t shower as no towels are provided.
Stayed 3 nights in May 2023

6/10 Okay

Sandra

Stayed 5 nights in May 2023