Studio 2 personnes | Terrace/patio
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Reviews of Pierre & Vacances Résidence Port Guillaume

Pierre & Vacances Résidence Port Guillaume
Avenue des Dunes, Dives-sur-Mer, Calvados

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 148 reviews" "
Rating 8 - Good. 72 out of 148 reviews" "
Rating 6 - Okay. 30 out of 148 reviews" "
Rating 4 - Poor. 11 out of 148 reviews" "
Rating 2 - Terrible. 2 out of 148 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with partner
Disliked: Property conditions & facilities
Good location by the port in a quiet area. The furniture and decor are in need of attention to make it a very pleasant place.
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Decor and amenities need updating
Overall the stay was pleasant as staff were friendly and kind, however the apartments themselves have not been updated for a long time. Some of the kitchens need to be upgraded (e.g. very old microwave/grill with inefficient heating element so food takes a long time to heat). Apartments have individual boilers that provide enough hot water for showers but not for baths if there are several people staying. Some of the amenities are very updated, such as a very old TV box system which works only about half the time and needs to be constantly adjusted to get a connection, and wifi that is almost dial-up speed. Having said this, we appreciated the traditional family holiday atmosphere and we were not there for the technology so we were fine. The location right next to the beach is great and we were pleased to get apartments with a sea view. Generally a pleasant, relaxing place to stay, and good for the price.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Cleat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would visit again!
We loved the family apartment. Perfect for a family of four. Great view of the harbor and a little pizzeria around the corner.
Stayed 2 nights in Oct 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor reception experience
Last minute reservation without noticing reception only open 17:00 to 19:00... Eventually found after-hours contact number but had to borrow a mobile phone as I didn't have one. An extremely helpful lady sorted things out and got us our room but about 90 minutes after our arrival at 19:30. Check-in was similar -- I owed 3 euros for local tax but at checkout time of 12:00, reception closed, no one around to talk to, no email address on their website.... Otherwise nice, well-equipped room, pool, possibly hot in summer but temperature pleasant in apartment this week.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall, I got what I expected for what I paid. My only big issues was that we had two half rolls of toilet paper for 6 people for two nights. Due to the EXTREMELY limited front desk hours, we were unable to get more from the hotel. Lastly and probably more importantly was the check out. There was no key drop box. We wanted to leave by 5 am and because there was no place to leave my key (my room had been paid for thru hotels.com) we had to stay until 9 which is when their front desk opened. The one staff member we came in contact with was very nice and polite.
Stayed 2 nights in Jun 2018

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Short stay. Hard to find.
Biggest issue with the hotel. The limited front desk service. There is. I one there after 5 so you need to make arrangements before you get there to get your key. GPS was off a bit so it took awhile to find and since I don’t know French it made it even more difficult. Location is a little out of the way and it seemed the town shut down at 7. The room itself was more like an apartment. Two bedrooms on top floor with living space and kitchen on main level. It was clean and comfortable. Once I figured out how to retrieve the keys it was easy to access. Plenty of parking.
Stayed 2 nights in Jun 2018

6/10 Okay

David

Disliked: Cleanliness
Very Average. In need of a refurb
Hotel looks nothing like the photos. There was a smell when we entered the room, but this dissipated after opening all the doors and windows for a little while. The place needs a thorough clean. There was someone elses hair on the bedding and I found a toenail clipping on the floor. The decor is tired and looking a little shabby. It needs a thorough refresh really. With the sofabed out it wasnt possible to use the balcony. Clean bedding was provided but not fitted. We had to do this ourselves. The local area, although pretty overlooking the marina, doesn't have much going on and the bridge to walk to Cabourg is currently closed. I wouldnt stay again, but it did the job for a night.
Stayed 1 night in Jun 2018

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable house to stay in. Had all the amenities required. The indoor swimming pool was warm.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely apartment right on the harbour, a few restaurants right outside. Clean and spacious, would definitely recommend.

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend in Dives Sur Mer
The hotel has very good location and nice facilities
Stayed 2 nights in Jan 2018

6/10 Okay

Catalina, Paris

Liked: Cleanliness, staff & service, room comfort
It a nice hotel very well located.
The hotel is very well located and the room was very clean and confortable. The only problem I found is that they have too many conditions to read before you arrived, for example, you have to pay an extra cost to have your beds done at arrival, the reception is closed from 12h to 14h, you have to ask for the hair dryer ... Small details but I would like it to be simplier. Also no kettle in the kitchen.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Why?
Reception not welcoming. Bed was less than 25cm from door. Room smelt of cleaning fluid. The 200 euro deposit came as a surprise.

6/10 Okay

Hels, nantwich

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dissapointing
The beds were not made. Basic kitchen facilities such as chopping board, bread knife and kettle are all no where to be seen. Wipe for the kitchen surface was a filthy, grey ( was once white), rag. On the plus side staff were polite and efficient. Beds were comfortable and clean.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in beautiful location
Lovely view over the marina from our balcony. we travelled with two children aged 9 and 12 who loved the indoor pool. (Outdoor closed until May). our two story apartment for six was comfortable and spacious for a family of four, but could have slept a couple more on the sofa bed in living room. we ate at one of the two bistros on the marina, a few metres from the front door, very reasonable and delicious food. 5 mins over the estuary bridge to beautiful long beach and promenade which leads to smart Cabourg. Very quiet out of season but still enough buzz from local restaurants. All in all, perfect base for the many local attractions of Normandy. Our children enjoyed the Bayeaux Tapestry. modern, very practical, perfectly clean and great value for money. great for families; all restaurants very family friendly. Great mini golf on the beach!

8/10 Good

Dara, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for exploring Normandie!!!
The apartment covered our needs and was good value for money, although there was a lack of storage for luggage and food!!! Staff friendly and we enjoyed our stay, family with two teenage daughters!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Paul, Huntingdon, Cambridgeshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family choice
Great location within crawling distance of many great beaches, houlgate and Cabourg. Hotel has to pools and good accommodation, however pillows poor and beds very hard but other than this great particularly for families, would have been 5 if not for the beds and pillows

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Clean, spacious and cheap but not a hotel
This hotel is perfect if you want cheap, clean, self-catering and spacious accommodation but it is not a hotel. It is more of a hostel that has large functional rooms. There are no dining facilities if you want to make it more of a relaxing holiday and the beds have blankets so do not go here if you are after something more comfortable and luxurious.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
View to the marina and yaghts
Apartment is stated to be for 6 but it is comfortable to 2 adults and 2 kids max. Otherwise, very quite location near to everything. Beach, couple of local restaurants, fish market, small villages. Perfect for those tired of big city noises. The management knows little of hotels.com and its commitments. We arrived on Sunday and they couldn't see our reservation until Monday. No daily cleaning service and no promised balcony.

6/10 Okay

Verified traveller

No frills. Great for the money.
We stayed in a two-room "condo" for six. We didn't spend much time in the room, so it was great for the money. Backyard was nice. TV was smallish. Indoor pool was warm.

10/10 Excellent

Laurence

Liked: Cleanliness
Stayed 3 nights in Nov 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

Severine

Stayed 5 nights in Oct 2023

8/10 Good

Åsa

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 7 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Ein perfekter Start in die Ferien - Sommerfeeling
Ein wunderschöner Start in die Ferien hier in Cabourg - das Hotel ist an einer super Lage, hat jeglichen Komfort und ist sehr empfehlenswert. Einzig das Mobiliar ist in die Jahre gekommen und sollte erneuert werden. Die Annehmlichkeiten wie Swimmingpool etc. sind super und gut in Schuss. Auch die Parkmöglichkeiten sind super.
Stayed 2 nights in May 2023

4/10 Poor

valerie

Travelled with family
Manque hygienne piscine, pas de vestiaires piscine
Séjour un peu décevant car les enfants n'ont pu aller à la piscine. Pas de sanitaires près de la piscine. Pas de vestiaire, pas de douche et pas de toilette. Toilettes dans le halld'accueil ce n'est pas pratique avec des enfants en bas âges . On peut donsc facilement penser qu'il est plus facile de faire pipi dans l'eau. Pas de douche où se savonner (hygienne?). Pas de vestiaire privé mais hall d'entrée de la piscine fait office. la piscine n'est pas adaptée aux personnes résidents dans les petites maisons extérieures.
Stayed 4 nights in Apr 2023

10/10 Excellent

virginie

Stayed 2 nights in Apr 2023

8/10 Good

Megane, Nanterre

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
La personne qui nous a accueilli est au top
Stayed 3 nights in Mar 2023

6/10 Okay

Guillaume

Convenable
Stayed 2 nights in Jan 2023

10/10 Excellent

Jacques

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022

4/10 Poor

Kamel, paris

Travelled with partner
Disliked: Cleanliness
Logement avec un chauffage restreint, on avait froid, connexion internet très faible voire inexistante, on nous a dit que c’est normal

10/10 Excellent

gerard

Stayed 3 nights in Oct 2022

8/10 Good

Sylvie

Travelled with group
Séjour agréable Cependant le lieu d’hébergement a besoin d’être rénové Rangement dans les chambres insuffisant
Stayed 7 nights in Sep 2022

8/10 Good

Carsten

Travelled with family
Liked: Cleanliness, room comfort
Fin lejlighed
Fin lejlighed dog var der dårlig eller ikke eksisterende Wifi det eneste som trak ned. Kan anbefales
Stayed 9 nights in Jul 2022

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, room comfort
Perfekt rymligt boende för familj. Med pool och nära fin strand.
Stayed 4 nights in Jul 2022

8/10 Good

Olga

Travelled with family
Liked: Room comfort
Séjour familiale
Accueil très sympathique, les chambres sont correctes. Situé à côté du port et à proximité de la plage le cadre est très bien pour un séjour au calme en famille
Stayed 2 nights in May 2022

6/10 Okay

Estelle

Disliked: Room comfort
Sans plus
Le séjour a été agréable résidence bien située mais le confort de l’appartement était sommaire, salle de bains très petite, réfrigérateur très petit également pour un appartement de 6 personnes, propreté approximative.
Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Séjour mitigé. Sympa mais vieillissant
Court séjour en couple, nous avons été très bien accueillis par un personnel sympathique et très concerné par notre bien être. L’appartement était très étrangement agencé, peu pratique. Le lit double était un assemblage de deux lits simples, pas idéal pour un séjour romantique, la literie était très ( trop) ferme et les oreillers plats et durs ( nous n’avons pas vraiment bien dormi ). Les placards de la chambre sont cassés, les peintures écaillées, le micro onde condense ce qui ne doit pas être bon signe. Cependant, la proximité à pied vers le centre de Dives et ses commerces ainsi que de la plage et de Cabourg est très appreciable. La piscine intérieure chauffée, un vrai plus en hiver en Normandie. La vue sur le port est top et le personnel est un précieux atout dans cet établissement.
Stayed 5 nights in Feb 2022

4/10 Poor

Patricia

Stayed 3 nights in Jan 2022

10/10 Excellent

Jasmine

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2022

6/10 Okay

Alexandre

Travelled with family
Disliked: Cleanliness
Immeuble plus que vieillissant Équipement et tenu général du logement en triste état. Un rafraîchissement plus que nécessaire. Situation géographique idéale cela dit.
Stayed 5 nights in Dec 2021

8/10 Good

Anthony

Stayed 3 nights in Oct 2021

10/10 Excellent

COLETTE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Qualité rapport prix, rien à redire .
Stayed 4 nights in Oct 2021

8/10 Good

Sylvie

Liked: Cleanliness
Bonne situation
Residence bien située entre houlgate et cabourg. Plage à 5 minutes
Stayed 4 nights in Sep 2021

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, room comfort
De belles vacances en famille
Une belle residence, la vue sur la mer est magnifique, le côté Port l'est tout autant. Les chambres sont spacieuses et bien agencées. La piscine extérieure est agréable. La piscine intérieure est un peu petite, bruyante et dommage qu'il y ait si peu de zone où l'ont a pied, c'est compliqué avec des tous-petits. Le service de commande de viennoiseries pour le petit déjeuner a été très apprécié ! Très contents de notre séjour, nous reviendrons !
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
L’accueil avec Laurence était très agréable et suivi au long de la semaine. La possibilité de commander pain et croissants la veille pour les avoir le lendemain à 9:00 est un plus. La propreté dans l’appartement. La propreté de la vaisselle et des couverts. Les piscines intérieure et extérieure
Stayed 7 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2021