Exterior

Reviews of Ibis Styles Caen Centre Gare

3 out of 5
Ibis Styles Caen Centre Gare
Quai Amiral Hamelin, Caen, Calvados

Reviews

9.0

Wonderful

Rating 10 - Excellent. 279 out of 512 reviews" "
Rating 8 - Good. 204 out of 512 reviews" "
Rating 6 - Okay. 19 out of 512 reviews" "
Rating 4 - Poor. 9 out of 512 reviews" "
Rating 2 - Terrible. 1 out of 512 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Phil

Stayed 1 night in Jan 2024
Response from La réception on 7 Feb 2024
Bonjour, un grand merci pour votre excellente note suite à votre séjour dans notre établissement.à très vite

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
This was excellent value with a very good breakfast
Stayed 1 night in Oct 2023
Response from Ibis Styles Caen Centre Gare on 24 Oct 2023
We are happy to read that you had an excellent stay and that you appreciated the location of our hotel a few steps from the train station and the city center, as well as our breakfast with a lot of choice.

8/10 Good

Ka Chun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived Caen by train and stayed for one night before picking up our rental car the next day. Excellent location as it’s just a few minutes walk from the train station. Good value for the price with breakfast included. Staff are friendly and helpful.
Stayed 1 night in Oct 2023
Response from Ibis Styles Caen Centre Gare on 22 Oct 2023
Hello, we are delighted to learn that you had an excellent stay and that you appreciated the location of our hotel a few steps from the train station and the city center, as well as our professional and helpful staff.

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
The free parking policy changed just before our stay.
Stayed 4 nights in Sep 2023
Response from La réception on 15 Oct 2023
Hello, we're sorry but our parking policy has not changed. We always take charge of the Rives de l'Orne underground car park from 6pm to 9am as long as you validate your ticket at the hotel reception.

10/10 Excellent

Marine

Stayed 2 nights in Sep 2023
Response from La réception on 23 Sept 2023
Bonjour, nous vous remercions pour votre excellente note suite à votre séjour dans notre établissement, nous espérons vous accueillir de nouveau.

10/10 Excellent

Michel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était parfait
Stayed 1 night in Sep 2023
Response from La réception on 13 Sept 2023
Bonjour, un très grand merci pour votre excellente note, nous espérons vous revoir lors de votre prochain séjour à Caen.

8/10 Good

L A Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, with working A/C- good beds, great location. Breakfast buffet is great. We’ve stayed here before and will do so again.
Stayed 1 night in Sep 2023
Response from La réception on 13 Sept 2023
Hello, thank you for your comment, we are very happy that you enjoyed your stay and in particular our breakfast which is composed of fresh and varied products.

10/10 Excellent

Britton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk clerks were very friendly and helpful.
Stayed 1 night in Aug 2023
Response from MG on 1 Sept 2023
Thank you for your excellent comment. We are delighted to read that the welcome and service at the reception met your expectations. See you soon for your future stay in the city of Caen.

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from MG on 19 Aug 2023
Bonjour, merci pour votre excellente note suite à votre séjour dans notre établissement, nous espérons vous revoir lors d'un prochain séjour.

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good - Clean room / good size for France
Stayed 2 nights in Jul 2023
Response from MG on 16 Aug 2023
Thank you for your excellent comment. We're delighted to read that the confort of our rooms and the breakfast was up to your expectations. See you again for your futur stay in the city of Caen.

8/10 Good

christopher

Stayed 2 nights in Jul 2023
Response from La Réception on 30 Jul 2023
Bonjour, nous vous remercions d'avoir choisi notre établissement pour votre séjour dans notre belle ville de Caen, à bientôt

10/10 Excellent

Alice

Liked: Staff & service, property conditions & facilities, room comfort
Nice stay
Great location, near restaurants, with parking and shops. Breakfast included.
Stayed 1 night in Jul 2023
Response from La réception on 26 Jul 2023
Hello, it is true that we are very well located because we are close to all the shops and restaurants but also to all the tourist places. Breakfast is indeed included in the room rate and it comes in the form of an all-you-can-eat buffet with plenty of choice and seasonal products.

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Friendly staff at reception. Room was spacious, beds comfortable and room was clean. Close to train station. Will stay here again when in the area
Stayed 1 night in Jun 2023
Response from La réception on 8 Jun 2023
Hello, indeed we have within our establishment spacious rooms with all the necessary comfort so that you can have an excellent stay. We are also close to the train station as well as restaurants and the city center.

10/10 Excellent

marvin t

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly and helpful!
Stayed 2 nights in Mar 2023
Response from La réception on 26 Mar 2023
Hello, Thank you very much for your excellent rating that you give us as well as for sharing your opinion following your reservation in our establishment! We are delighted to learn that you enjoyed your stay with us! Looking forward to seeing you again with us, The reception

8/10 Good

kevin

Stayed 1 night in Oct 2022
Response from La réception on 11 Oct 2022
BonjourNous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Caen Centre Gare.C’est avec grand plaisir que nous recevons vos compliments. Dans l’attente de vous accueillir de nouveau,La réception

6/10 Okay

Richard

Disliked: Cleanliness, property conditions & facilities, room comfort
Like most of this City it needs a good cleaning and more attention to detail.
Stayed 1 night in Sep 2022
Response from La réception on 11 Oct 2022
Hello, Thank you for sharing your review with us. Your opinion is important for us to improve our services . We look forward to welcoming you again. La réception

10/10 Excellent

carey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hotel
Great location and spacious modern room. AC seemed to be turned off but front desk gave us a key to open the big windows for air. Good breakfast
Stayed 1 night in Sep 2022
Response from La réception on 11 Oct 2022
Hello, Thank you for sharing your review with us. We are very happy to see that you had a pleasant stay in our establishment. We look forward to welcoming you again. La réception

10/10 Excellent

Michael

Stayed 1 night in Sep 2022
Response from La réception on 10 Sept 2022
Bonjour, Nous vous remercions d'avoir partager votre avis. Au plaisir de vous recevoir de nouveau.

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
Good location with a secure place to store our touring bicycles. Breakfast had a good selection of fresh sweets, breads, fruits, meats and cheeses. Hotel was clean and the area quiet. Plenty of restaurants within walking distance and a small grocery store too. Only complaint was our bed was a bit ‘worn’
Stayed 1 night in Jul 2022
Response from La réception on 19 Aug 2022
Hello, Thank you for taking the time to leave us a review of your stay in our hotel. We are very pleased to read that you had a pleasant stay and that you particularly appreciated our breakfast which offers a large choice of fresh and varied products, as well as our proximity to the restaurants of the city. We look forward to welcoming you again. La réception

10/10 Excellent

Franck, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Joanne

Liked: Staff & service
Room was quite spacious, with a great bathroom. Breakfast was excellent- lots of fresh fruit, cereals, pastries, cold meats, and cheeses. They also had non-dairy milk options.
Stayed 2 nights in Jul 2022
Response from La réception on 19 Aug 2022
Hello Thank you for sharing your opinion following your stay. We thank you for your compliment on the size of our rooms, they are very spacious with the maximum comfort possible. Indeed our breakfast offers a variety of products including several vegetarian milk options.We look forward to welcoming you back. La réception

10/10 Excellent

Shabbar

Liked: Cleanliness
Stayed 3 nights in Jul 2022

10/10 Excellent

Patricia, Ames

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and modern. Bed is comfortable. There are no amenities in the room. No fridge or microwave. But the location is great—next to the train station and a large mall with lots of dining options.
Stayed 1 night in Jul 2022

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fine
Stayed 2 nights in Jun 2022
Response from La réception on 12 Aug 2022
Hello, Thank you for your feedback after your stay in our establishment. We look forward to welcoming you back. The reception Ibis styles Caen centre gare

10/10 Excellent

stuart

Stayed 1 night in May 2022

10/10 Excellent

Maria, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and good breakfast in city center close to restaurants, bars and other amenities. Friendly staff
Stayed 2 nights in May 2022

8/10 Good

Aziza

Stayed 4 nights in Feb 2022
Response from claire, réception on 14 Mar 2022
Bonjour madame, Merci pour cette très bonne note que vous nous attribuez suite à votre séjour chez nous, cela montre votre satisfaction et nous en sommes ravis : ) Au plaisir de vous recevoir de nouveau, Bien cordialement,

10/10 Excellent

Chris

Stayed 1 night in Nov 2021
Response from La réception on 18 Apr 2023
Toute notre équipe vous remercie pour votre excellente note ainsi que d'avoir pris le temps de nous partager votre expérience . C'est avec grand plaisir que nous apprenons que vous avez passer un agréable séjour parmi nous. Au plaisir de vous accueillir à nouveau lors de votre prochain séjour à Caen , La réception

10/10 Excellent

Katherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my kids were in their own room, plenty of space, held our luggage while we traveled in the morning
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the better Ibis I’ve stayed at. Hotel was clean and room was a good size. Hotel is very convenient to train and bus stations. There are restaurants and a grocery nearby. The tram into town is also right there. Otherwise, it is a 1/2 mile walk.
Stayed 3 nights in Sep 2021
Response from Claire on 10 Oct 2021
Hello, First of all, thank you for taking the time to leave us your opinion after your stay with us. Your comment is so complimentary, it makes us very happy, thank you :) We are happy to know that our hotel is involved in ensuring that you have a good stay in our beautiful city of Caen and that you have easily and easily found everything you want. Looking forward to welcoming you again, Best Regards

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy
Stayed one night,clean and tidy,easy access to old town on foot,good restaurants ,friendly town.
Stayed 1 night in Aug 2021
Response from claire on 10 Oct 2021
Hello, Thank you for taking the time to provide feedback on the property. We are very happy that you had a pleasant stay in our hotel and that you found everything you were looking for:) Best Regards

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ice and well located Hotel
Excellent location. Fast checkin. This is a new hotel The breakfast was very good with fresh orange juice. iThe Staff was very helpful and friendly.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Hotel is clean and in good condition.
Stayed 4 nights in May 2021
Response from Claire-Réceptionniste on 25 Jun 2021
Hello, thank you for taking the time to give us your feedback. We are very happy that you enjoyed your stay in our establishment. Hope to see you again and always make a great impression on you :) Kind Regards

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Andréa - Réceptionniste on 3 Mar 2020
Bonjour, Merci d'avoir pris le temps de partager avec nous votre expérience. Nous sommes ravis que vous ayez apprécié votre séjour au sein de notre hôtel, et espérons vous revoir très vite ! Cordialement,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality, brand new rooms , quiet and comfortable stay, great breakfast very well presented, helpful and pleasant staff, first rate value
Stayed 1 night in Nov 2019
Response from Camille - Réceptionniste on 14 Jan 2020
Thank you for your nice review ! We are so glad you enjoyed you stay with us, and especially the confort of our rooms. We would love to welcome you again on a next visit of Normandy !

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over stay before crossing the channel
Excellent hotel, easy check in. Parking in the shopping centre car park worked very well. Room spacious, comfortable with excellent clean bathroom. WiFi worked very well. Enjoyable breakfast too. Location worked very well for walking into the city centre for shopping & restaurants.
Stayed 1 night in Nov 2019
Response from Camille - Réceptionniste on 14 Jan 2020
Thank you so much for your review ! We are so glad you enjoyed your stay, and our hotel services. We hope to welcome you again soon !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Camille - Réceptionniste on 14 Jan 2020
Merci d'avoir pris le temps de noter votre séjour ! Notre équipe est ravie que vous ayez apprécié notre établissement, et nous espérons vous revoir très vite !

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient, clean practical and lovely breakfast. Cost was also very reasonable
Stayed 1 night in Oct 2019
Response from Camille - Réceptionniste on 14 Jan 2020
Thank you for your review ! We are really glad you enjoyed our hotel and services, especially our breakfast buffet. We would love to welcome you again on a next trip to Caen !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Camille - Réceptionniste on 14 Jan 2020
Merci d'avoir pris le temps de noter votre séjour ! Notre équipe est ravie que vous ayez apprécié notre établissement, et nous espérons vous revoir très vite !

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few minutes to train station. Free red bus stops by hotel for city viewing. Tram right by hotel as well. Restaurants and shops around corner. Room spacious clean and comfortable. Breakfast was exceptional and service as well. Really nice hotel,
Stayed 1 night in Sep 2019
Response from Camille - Réceptionniste on 14 Jan 2020
Thank you for your review ! We are so glad you enjoyed your stay and our establishment. We are indeed close from restaurants, shops and the city center. Our team worked really hard on our breakfast buffet, so it is really nice to receive such compliments. Thank you again, and see you soon !

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spare night in Caen
Messed up hotel reservations so needed a place for one night. I would have stayed longer. Trendy, clean, comfy, nice view of the River Oren, close to train station, public transport, and attached to a new shopping mall if you need anything. Easy as pie
Stayed 1 night in Sep 2019
Response from Camille - Receptionist on 14 Sept 2019
Thank you for your review :) We are glad you enjoyed our hotel and services. We would love to welcome you again on a next visit to Caen !

10/10 Excellent

Jeannene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was set up very nicely, the hours were convenient and the location - within steps of a shopping mall, outdoor dining, and public transportation - was perfect.
Stayed 3 nights in Aug 2019
Response from Camille - Réceptionniste on 12 Sept 2019
Thank you Jeannene for such a nice review ! We are so glad you enjoyed your stay. Our team works really hard to provide you good services, and great comment are really motivating for us. We would love to welcome you again on a next visit to Caen :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from claire on 8 Sept 2019
Merci d'avoir pris le temps de nous laisser votre avis. Au plaisir de vous recevoir de nouveau dans notre établissement. Excellente soirée.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Camille - Réceptionniste on 9 Aug 2019
Merci d'avoir pris le temps de noter votre séjour ! Nous espérons vous revoir très vite lors d'une prochaine visite à Caen ;)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Dining options all around as well as shopping and a supermarket within 100 meters. Quiet location with the river nearby and other relaxing areas for everyone. Staff was very helpful and friendly.
Stayed 2 nights in Jul 2019
Response from Camille - Reception on 29 Jul 2019
Thank you so much for your nice review ! Our team is so glad you enjoyed your stay and our establishment :) Indeed, we are surrounded by restaurants, stores and all kind of facilities, which is really helpfull for our customers. The area is very quiet but still close to the city center and the train station. We hope to see you again soon on a next visit of Caen !

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to train station
As expected
Stayed 1 night in Jun 2019
Response from Andréa - la réception on 31 Jul 2019
Bonjour et merci d'avoir pris le temps de noter votre séjour au sein dans notre hôtel. Nous sommes ravis que tout se soit agréablement passé et nous espérons vous revoir très vite lors d'une prochaine visite de Caen ! Cordialement,

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very modern design; not our personal preference but functional and clean. I did not like the fact that I had been told by a young man in Reception that my parking ticket had been validated but when we tried to exit the car park the following morning the machine retained my ticket and the barrier remained shut. We conferred with the supervisor of the car park who charged us 27 Euros to leave. I went immediately to Reception but the young lady said that she would be unable to resolve the matter. Our understanding was that we were entitled to free parking between 1800 and 0900 the next day. In our case that would have meant us paying for two hours. Sadly this experience does little to enhance my view about our stay at Ibis in Caen.
Stayed 1 night in Jun 2019
Response from Camille - Reception on 29 Jul 2019
Hello and thank you for taking the time to share your experience with us. We are really sorry to hear about your parking issue. Indeed, it does not really matter that the ticket has been validated at the reception or not, the car park machine should not retain you ticket. So it had to be a problem with the carpark machine, and not with the ticket validation by the hotel. Unfortunately, we are working with the carpark but we can't really solve any issue due to their equipment. We are really sorry for the inconvenience and we hope that you enjoyed the rest of your stay anyway.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel within walking distance of the Caen train station. Excellent choice for reasonably priced hotel in this area especially if you’re transiting to the Backroads bike tour of Brittany and Normandy.
Stayed 1 night in Jun 2019
Response from Camile on 17 Jun 2019
Thank you for your review :) We are glad you enjoyed your stay, and we hope we will see you again soon !

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
They are very green. The included breakfast was first class. So many options, excellent quality.
Stayed 1 night in May 2019
Response from Andréa - reception on 2 Jun 2019
Hello and thank you for taking the time to note your stay within our hotel. We are delighted that everything has gone well and we hope to see you again soon on a future visit to Caen! Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient discounted parking. Close(ish) to centre and other shops/restaurants. Modern room with coffee facilities. Breakfast
Stayed 1 night in May 2019
Response from Reception on 2 Jun 2019
Hello and thank you for taking the time to note your stay within our hotel. We are delighted that everything has gone well and we hope to see you again soon on a future visit to Caen! Regards,