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Reviews of Hôtel & Spa - Thalazur Cabourg

4 out of 5
Hôtel & Spa - Thalazur Cabourg
44 avenue Charles de Gaulle, Cabourg, Calvados

Reviews

9.0

Wonderful

Rating 10 - Excellent. 420 out of 787 reviews" "
Rating 8 - Good. 299 out of 787 reviews" "
Rating 6 - Okay. 47 out of 787 reviews" "
Rating 4 - Poor. 14 out of 787 reviews" "
Rating 2 - Terrible. 7 out of 787 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from L'équipe Thalazur Cabourg on 16 Apr 2024
Cher Michael, nous vous remercions pour cette note et espérons vous recevoir de nouveau très bientôt.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunny travel
Nice beach area and good place to walk. Spa pool nice was surprise to see young children in pool without swim Diapers.staff at hotel a little nose in the air for the type of spa it is…This is a middle of the road spa… Don’t think would stay again..
Stayed 3 nights in Oct 2023
Response from L'équipe Thalazur Cabourg on 19 Oct 2023
Dear James, we are confused to read this feedback and are sorry that the establishment and the services offered did not meet your expectations and we apologize for this.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic facilities
A last-minute overnight stay before I return home on the ferry out of Cherbourg. Having looked at all the options available in the area. This one stood out for its modern finish and excellent facilities. I was incredibly impressed by everything and would highly recommend it to anyone looking for one or more nights on the northern French coast. The only thing I would improve would be to offer more information in English for visitors who don’t speak French.
Stayed 1 night in Sep 2023
Response from Thalazur Cabourg Team on 28 Sept 2023
Dear Dan, We thank you for this very nice comment. We are delighted to read that your stay was a success and would be delighted to welcome you again for a future stay

10/10 Excellent

Anamaria, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access to water facilities
Stayed 3 nights in Aug 2023
Response from Thalazur Cabour Team on 21 Aug 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Thalazur Cabourg Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Great stay. Fantastic facilities. Healthy and yummy breakfast. Pleasant walk to the beach with shortcut access from the hotel, easy walk to the centre of the town. Very convenient to get to the hotel if you drive in, a bit afar if by train. Only minor negative point: check in is at 4pm, later than the standard check in at 2pm. I still highly recommend and will return again.
Stayed 4 nights in Jul 2023
Response from L'équipe Thalazur Cabourg on 7 Aug 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely

8/10 Good

marion

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel staff is great The location is nice and quiet. The beds are top quality The safeguard at the thalasso is not very profesionnal: he refused to ask daily clients to comply with sanitary rules (which are posted everywhere on site): visitors with long knee pants jumped in swimming pool without taking a shower. As a result the quality of water is not very good... what a pity for weekly clients
Stayed 7 nights in Jul 2023
Response from L'équipe Thalazur Cabourg on 25 Jul 2023
Dear Marion, thank you for your review.We are confused to read your feedback about the pool because our lifeguards attach particular importance to hygiene and compliance with instructions. We will send your return to the department concerned in order to take stock with them.I'm looking forward to seeing you again.

2/10 Terrible

Anisha

Stayed 1 night in May 2023
Response from L'équipe Thalazur Cabourg on 30 Jun 2023
Chère Anisha, nous regrettons de voir que vous mettez une note si faible sans nous donner d'explications.N'hésitez pas à nous contacter au 0250221000 afin d'échanger sur votre expérience chez nous

10/10 Excellent

Michelle

Stayed 6 nights in Jul 2022

10/10 Excellent

Alice

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with wonderful staff and amenities. Would definitely stay here again!
Stayed 3 nights in Jul 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
great stay
Stayed 4 nights in Dec 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excellent except the breakfast is very over-priced .
Stayed 1 night in Sep 2021

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fabulous stay. Can't fault anything. Lovely peaceful location. When we arrived they didn't have our booking on the system but had our key in the back room. Not sure what happened there. Staff were lovely.
Stayed 3 nights in Aug 2021
Response from Regis CHEZE on 19 Aug 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2020

8/10 Good

Gogo, Paris

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was #149 « partial sea view » but direct view and nice balcony. Bathroom seemed brand new. Location is divine, property right on the promenade of the beach but quiet and private despite being a kinda big hotel. But No one offered to help with bags upon check in or check out. Towels were small and coarse. spa doesn’t open until 9am. No free weights in gym. All small details that would elevate the property from good to great.
Stayed 2 nights in Jan 2020
Response from Thalazur Cabourg on 24 Jan 2020
Dear Sir or Madam Thank you for your comments regarding your recent stay in our establishment. 
 
 We received your compliments with great pleasure and will pass them along to the rest of our team.  We hope to welcome you to one of our establishments again very soon, and send our very best regards. 

 Régis CHEZE - Site Director

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Thalazur Cabourg on 24 Jan 2020
Bonjour, Merci de votre visite et de nous avoir noté 5 sur 5. Dans l'attente de vous accueillir à nouveau, Régis CHEZE Directeur de site

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was excellent. Rooms too small. Lighting in rooms was bizarre
Stayed 2 nights in Oct 2019

10/10 Excellent

Inez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to relax!
We had a lovely time in this very comfortable hotel. The staff were especially efficient and friendly The WiFi did not always work during the night .
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property located on the beach connected to boardwalk
Stayed 2 nights in Jun 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

FREDERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spa hotel
Great hotel to relax. Swimming pool with heated sea water is very nice. Breakfast could be improved and room (Exlusive Partial Sea View) was a bit on the small side for price.
Stayed 2 nights in Feb 2019
Response from The reception team. on 28 Mar 2019
Thank you for your visit and for the time spent sharing your opinion. We look forward to welcoming you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from L'équipe de l'hôtel les bains de Cabourg Thalazur on 25 Oct 2018
Madame, Monsieur, Nous vous remercions pour votre notation.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this hotel and spa. The location is fantastic but the restaurant is not a good value. Way too expensive for what you are getting. Otherwise, a great stay.
Stayed 2 nights in Jul 2018
Response from L'équipe de l'hôtel les bains de Cabourg Thalazur on 16 Oct 2018
Dear Sir / Madam, We would like to thank you for your nice comment and your nice rating. We will welcome you with pleasure for your next stay.

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Good. Not great.
Overall good. Dissspaointed with the charge for breakfast - overpriced for a poor selection. 4pm check in is too late.
Stayed 1 night in Aug 2018
Response from L'équipe de l'hôtel les bains de Cabourg Thalazur on 29 Aug 2018
Mister, We would like to thank you for your comment and we take note of your feedback regarding breakfast and check-in.

8/10 Good

Tadhg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018
Response from L'équipe de l'hôtel les bains de Cabourg Thalazur on 31 Aug 2018
Monsieur, Nous vous remercions pour votre notation.

10/10 Excellent

Adrianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa & Beach
This hotel has a full spa experience included in the room rate - that's what makes it great. Fab 20 degree saltwater pool and a short foot path to the beach
Stayed 1 night in Aug 2018
Response from L'équipe de l'hôtel les bains de Cabourg Thalazur on 9 Aug 2018
Dear Guest, Thank you for taking the time to leave us such a positive and great four star review on Hôtels.com. I am glad that you enjoyed your stay in our hotel and that you liked our rooms and restaurant. We hope to welcome you again very soon. Kind regards.

10/10 Excellent

Henrik, Gothenburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Really great hotel. Good condition, clean and nice spa/pool (both indoor and outdoor). Only negative thing was that we stayed three adults in one room, and room was a bit too small to fit an extra bed (could not open balcony door properly etc). A nice beachwalk of 15 minutes will lead you to the small city of Cabourg. Free parking.
Stayed 3 nights in Jul 2018
Response from L'équipe de l'hôtel les bains de Cabourg Thalazur on 9 Aug 2018
Dear Guest, Thank you for taking the time to leave us such a positive and great four star review on Hôtels.com. I am glad that you enjoyed your stay in our hotel and that you liked our rooms and restaurant. We hope to welcome you again very soon. Kind regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from L'équipe de l'hôtel les bains de Cabourg Thalazur on 11 Aug 2018
Madame, Monsieur, Nous vous rmercions pour votre notation.

6/10 Okay

Steve, London

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel on the beach
Its a nicely appointed hotel with a good spa and two pools. It is however located about 20 mins from Cabourg itself thus requiring a good walk into the Centre. Food and drinks are quite to very expensive. The hotel is predominantly geared up to the French and few of the staff speak good English. No written english translation is provided for the Spa services although the very helpful ladies on spa reception will take you through the ' menu. The partial sea view rooms do not get much sun in fact the rooms overlooking the car park/ garden seem to have the 'sunniest' aspect. Unless you are a fluent French speaker one to probably avoid.
Stayed 3 nights in Jun 2018
Response from L'équipe de l'hôtel les bains de Cabourg Thalazur on 19 Jul 2018
Dear Sir, We would like to thank you for your recent stay in our establishment and for taking the time to fill out on Expedia's website. We are truly sorry that our services did not meet your expectations, especially with languages spoken by staff, and we hope you will accept our apology. Your comments will help us improve our services, and so your opinion is extremely important to us, particularly in this type of situation. Please be assured that all necessary measures will be taken to improve the quality of the service you have brought to our attention. Once again, we thank you for your comments and hope to show you, on your next visit, that the problems you experienced were isolated incidents. We hope to welcome you to one of our establishments again very soon, and send our very best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting area for D-day celebrations. Hotel was great and staff all very friendly; local area was very quiet to point of being deserted.
Stayed 2 nights in Jun 2018
Response from Hotel les bains de Cabourg Team on 19 Jun 2018
Dear Sir or Madam, Thank you for your comments regarding your recent stay in our establishment. We received your compliments with great pleasure and will pass them along to the rest of our team. Your satisfaction is the highest reward for our staff, who worked hard every day to offer impeccable service. We hope to welcome you to one of our establishments again very soon, and send our very best regards.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weeks stay at the end of May
First impressions of the hotel were that it was lovely. We stayed in room 2 on the ground floor. A lovely spacious room, with a mini fridge, balcony and spacious bathroom and lovely shower, so very impressed with that. The Spa was amazing with the seawater and numerous jets and hot tubs, and likewise, the outdoor pool was lovely and warm, and it was a great place just to sunbathe and relax. Previous reviews suggested the spa shut at 19:00, however, we found this wasn't the case and it shut at more like 19:45, which was fine, as we would then go to eat anyway. If i had to be critical, I would say the following: - As is usual in these sort of hotels, the bar prices are extortionate. We had a drink each in the bar every night which was lovely but the food prices were too much, especially when there are numerous lovely Brasseries to eat out in, just down the road in the centre of Cabourg. On average at the brasseries we spent around €50 whereas if we had eaten in the bar every night we could have doubled that. - Breakfast at €21 each again is crazy when you have lovely patisseries in Cabourg selling freshly made Croissants for €1 each. Its a lovely place to have breakfast and a coffee - Room prices. Previous reviews suggested a double room was around €340. Shop around though, as i paid €693 for a week via Expedia. Overall a lovely area of France to visit. the hotel was very clean, spa amazing. Would certainly return, an ideal place for couples to relax.
Stayed 5 nights in May 2018
Response from Hotel les bains de Cabourg Team on 19 Jun 2018
Dear Guest, We are proud to read your splendid review; I graciously thank you for your five star TA review and warm recommendations. Be assured that I will pass on your compliments to our team. We are delighted to learn that you enjoyed being with us and we really hope to have the pleasure of welcoming for an other stay. Very best regards.

4/10 Poor

Monica, Toronto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Limited to 2 guests we were 3 and it was bad
This hotel is specialized for adults that want to have a complete spa experience. We were 3 with my 11 year old daughter and the rooms only have one queen bed. We were offered a family room with a sofa. The sofa was terribly uncomfortable, I ended up sleeping on it and I woke up with a sore back as the mattress was hard and tight. The width of the sofa was oddly narrow and I was the only one that could sleep on it. Considering this is an almost $400 euros room per night is completely unacceptable. We wanted to have dinner in the hotel as we arrived tired so we went downstairs to find a very fancy restaurant that had a menu of $44 euros per person as the most affordable option. My daughter wanted to swim in the pool and at 7:30 pm we were told the pool closes at 7:45 which is way too early. On top of that we got two cards to get a bathrobe to go to the pool. What nobody explained me was that if I lose the card I will get charged $75 euros per card and also I was not told that you have to ware it to get into the pool otherwise you are not allowed in. One of the staff in the pool got my daughter out of the pool few minutes before the closing time. They don't care about their guests as long as they are paying off the money. They were rude. Do not go to this hotel unless you are in honey moon, you are an older couple, or you are with a group of friends that want to pay tons of money for a full spa experience.
Stayed 1 night in Oct 2017

10/10 Excellent

Jo , Worcestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
End of travelling holiday last night treat
Love this hotel this was the second time we have visited on the last night of a travelling through France holiday. Staff very helpful and keen to chat not many British staying so they really made an effort. Great food in evening, breakfast is excellent so much choice and brilliant quality. Spa pool is fabulous and using that is part of the nights stay. Will go again, also used the Antibes hotel in this chain that's in an excellent setting for outdoor lunch
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Response from Service Client on 13 Aug 2017
Madame, Monsieur, Nous sommes heureux que vous ayez apprécié notre établissement. Sincères salutations. Régis CHEZE Directeur de site

8/10 Good

russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

6/10 Okay

kat, UK

Liked: Room comfort
Disliked: Property conditions & facilities
Ok hotel.
For the price of this hotel I was expecting some kind of luxury, but it isn't there. The lobby is very busy and chaotic with a lot of people dashing around dripping water everywhere wrapped in dressing gowns. I felt it lacked the prestige I was expecting. A rose bush in a plastic garden plant pot resting on a dinner plate is the decoration displayed on the lobby table.The executive room with a partial sea view was ok, similar to a 3 star hotel, though it lacked privacy as the balcony was facing another one so when they were on their balcony they could see right in our room and cigarette smoke would waft in, so we often had to sit in our room with the curtains drawn and door closed, shame really given the extra cost for a view. The towels are thin and frayed and our toilet was dirty on arrival. We were charged for 2 x breakfast on the day we arrived... yet we didn't arrive till 4pm! The wifi did not extend to our room. The pools are very over crowded and small, sometimes there was no space for us to get in for a swim, and the sun loungers are quite messy, though we were never lucky enough to actually get a sun lounger as this hotel is very crowded and a lot of people everywhere trying to get their money's worth. The location is nice, it's right on the beach. Though a walk to the town was around 20 mins each way. The only way this hotel redeemed itself was the massage I received, the lady doing it was really lovely and it was an enjoyable experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely spa hotel right on the beach
modern spa hotel with good breakfast buffet and 20 min walk along promenade to range of cheaper restaurants for lunch/evening

4/10 Poor

Stephen, Canterbury

Liked: Cleanliness, property conditions & facilities
Don't trust the restaurant decor. Eat elsewhere!
We liked the hotel on first appearance, but the rooms are small and it is disappointing they cut corners on service. Paper cups to drink out of,two meagre sachets of milk and one shower gel for two guests! The spa facilities are small and crowded by young couples engaging in foreplay and open limited hours so you cannot use them if you arrive after 6pm or so. The restaurant looks nice but service is slow, staff do not appear to have had much training, and the food when it arrived was just awful. Both dishes looked identical with the same watery, splitvsauce and tasteless vegetables full of grit. Oysters were full of broken shell pieces as the person shucking them clearly had no idea how to do it properly. We complained but were told it was not a gourmet restaurant, though at 35 euro per main dish I beg to differ. These are gourmet prices! We felt cheated and upset to pay so much for McDonald's service and cafe style food. greasy spoon quality of food. It trades on a captive clientele who may not want to go elsewhere and does not try very hard. We left disappointed and with the feeling that we had been cheated and to cap it all were ill with food poisoning the day after!

6/10 Okay

Keys girl, Florida Keys

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel close to the beach
Very French Attitude here, strange so close to England and American sites. Haughty reception and dining staff. However the pool was excellent , although it closes at 7:30pm. Both Thursday and Friday nights we were there, it said close at 8pm, but luckily we got in there at 7pm, so we had a few minutes to swim. For a place advertised as a relaxing place, being hustled out with many other guests early felt wrong. Definitely the spa pool area should be open late. And don't lose your robe/towel card you get at reception, it will cost you $75.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect !!!!
All that we hoped for and more. Beautiful ocean view from our room. Within walking distance to Cabourg. Luxury rooms. I could go on and on with great things to say ....
Response from Régis CHEZE - Director on 7 Oct 2015
Dear Sir Or Madam, Thanks a lot for your comments following your stay in our hotel. We have a pleasure to read that you like your trip in Normandy and especially our etablishment. Best regards from sunny Cabourg. Régis CHEZE - Director

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for spa procedures, good restaurant
I stayed 3 days and enjoyed great views on La-Manche and beaches, food in restaurant and a very nice personell. Hotel is in close distance to the city center and has direct way to the see bank and beach. The only one minus is a room sizes - premium room (standard) is quite small, but enougth for one person.
Response from Régis CHEZE - Director on 7 Oct 2015
Dear Sir or Madam, Thanks for your comment following your stay in our hotel. We have the pleasure to know that you enjoyed your stay in our etablishment. For a next stay, I give you the advice to book an exclusive room wich biggest than the premium one. Best regards - Régis CHEZE - Director

10/10 Excellent

Sarah, Ashland Ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel with an awesome pool (and spa). Did not use the spa due to time restriction, but the hotel was just lovely. The beach is really close and it was clean and not crowded. There is a town center close by that you can walk to via the beach with restaurants and shops. Also the Pegasus Bridge museum is close by and it is a wonderful small museum with lots of historical significant.

10/10 Excellent

Gwendal, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hôtel, great view, great location
Very good stay with my wife and my 3-year old son. Comfortable rooms with modern furniture. The outdoor pool is always open to kids, and the indoor one has 2 time slots when kids are allowed during the day (lunch time and late PM). V
Response from Service Client on 7 Oct 2015
Dear Sir or Madam, Thansks for your comment following your stay . We are happy to read thaht you liked your trip in our etablishment. We hope to welcome you an another time during your future holidays in Nomandy. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities & location, although some facilities close early. Dinner average, excellent breakfast & good service.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel on the beach
Indoor and outdoor pools were great. Direct beach access was convenient.
Response from Régis CHEZE - Director on 7 Oct 2015
Dear Sir or Madam, Thanks for your comment following your stay in our hotel. It's a pleasure to read that you enjoyed your stay and it will be great to welcome you an another time. Best regards Régis CHEZE - Director

10/10 Excellent

Edward, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smiles go a long way
Hotel was great for our short stay. We felt the dining staff attitude and their overall friendliness was not what we would expect with a quality hotel. While we don't speak French we would expect folks in the hospitality business to be a little more tolerent.

8/10 Good

Mabel, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value for money if you enjoy the spa.
It was ok, room was very plain standard. Service very high quality.