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Reviews of Hôtel du Polo

1 out of 5
Hôtel du Polo
33 Boulevard Mauger, Deauville, Calvados

Reviews

8.0

Very good

Rating 10 - Excellent. 75 out of 233 reviews" "
Rating 8 - Good. 106 out of 233 reviews" "
Rating 6 - Okay. 40 out of 233 reviews" "
Rating 4 - Poor. 9 out of 233 reviews" "
Rating 2 - Terrible. 3 out of 233 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very impressed.Very good location .
Stayed 1 night in Jun 2019
Response from responsable d'accueil on 30 Jun 2019
merci à vous cordialement

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel in Deauville ! I highly recommend !!!!
Stayed 1 night in Dec 2018
Response from responsable d'acceuil on 25 Dec 2018
merci à vous

8/10 Good

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from responsable d'acceuil on 13 Jun 2018
merci a vous cordialement

2/10 Terrible

mohand

Disliked: Property conditions & facilities, room comfort
Room downgraded
I have reserved a room with a private bathroom for 2 nights. When I arrived, I was very disapointed . I got a room with shared toilets. The lady told me that there was no any more available room with private toilets. but she told me that I will change room next day. she also told me that the mistake is from HOTELS.COM . very disapointed to spend the first night in a tiny room without toilet. My wife was very very disapointed. I paid for a room with a private bathroom, I got a room with a shared toilet!
Stayed 2 nights in May 2018
Response from responsable d'acceuil on 3 Jun 2018
votre réservation était bien avec toilette communes sur le palier sauf que chez hotel.com il ne le précise pas sur lors site il marque salle de bain privé mais pas toilette. hotel du polo vous a sur classé des le lendemain. l'erreur vient du site hotel.com cordialement

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
cool and clean hotel
It's a nice and quiet hotel, very clean, friendly staff. The only issue was the wifi. It wasn't stable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
Friendly reception. Spotless hotel. Very comfortable sleep. Great shower. Excellent WiFi. Used the iron and ironing board down stairs. Good location. Near restaurants, supermarket, race track. Short walk to the casino.

4/10 Poor

Jokull, Iceland

Disliked: Staff & service, property conditions & facilities, room comfort
Staff was rude and could not talk english
There was nearly no way talking to the people at the reception. When I tried to ask them about the breakfast, or anything at all, they just replied in french and were really rude. The room was ok for a 2 star hotel but I woke up every night at 05:00 because of the seagulls that were on the roof of the hotel. We booked 3 nights but only stayed 2 because we couldn't sleep the whole night. Took 10-15 minutes to walk to the beach and there is a really nice Italian place close by that I could recommend.

8/10 Good

John, Canada

Liked: Cleanliness, staff & service, room comfort
The room was very small, but adequate. The owner was very friendly, but did not speak any English.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice staff but room was really noisy.
Staff were very nice. Room was okay, very basic. I kept on getting woken up by people talking in their rooms, even with ear phones and a pillow over my head I could still hear them. Due to this I wouldn't want to stay again, it is a pity because it is clean and has a good location close to everything you need.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel run by friendly owners
This was our second visit to this owner run hotel. The owners couldn't have done more to make our stay enjoyable. There are no frills but it is very comfortable.

10/10 Excellent

Kate, London, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem!
For a 2 star it was excellent. spotless & fresh. Proprieters v helpful. Breakfast @ 8euros is great value & kept us going till evening! Close to all major attractions

8/10 Good

George, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel.
Lovely little hotel. We shared a triple room with its own bathroom. The room is as basic as you would expect for the price, but it was newly painted and very clean. Beds were comfortable although pillows a little flat. Free parking is available on the street outside. I can recommend the breakfast and the service was very good. Brush up on your French as they don't speak English but I managed to get by with my very basic skills!

8/10 Good

Tim, Suffolk UK

Liked: Cleanliness, staff & service
Hôtel du Polo 33 Boulevard Mauger, Deuville.
This is a very basic but clean and well-run hotel. As I was there solely on business to meet clients at their hotel only, it served my purposes well. Msr & Mdme were very welcoming (albeit without any English); they assisted to locate my clients and also started breakfast a 1/2 hr earlier for me. As a seaside town watch out for seagulls!!

8/10 Good

Scott, Ely UK

Liked: Cleanliness, staff & service, property conditions & facilities
A night in Deaville
Clean simple hotel, very friendly and helpful staff, reccomended for an overnight stay at budjet prices. We found parking on the street outside easilly, howeve this may not always be the cast 5-10 mins wallk to all the resteraunts in Trurville but also som resteraunts closer.

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from responsable d'accueil on 2 Dec 2021
Merci à vous Bien cordialement

8/10 Good

Brahim

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 2 nights in Oct 2021
Response from Responsable d'accueil on 10 Nov 2021
Merci à vous Bien cordialement Responsable d'accueil

10/10 Excellent

Aline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Responsable d’accueil on 1 Nov 2021
Merci beaucoup à vous Cordialement Responsable d’accueil

10/10 Excellent

BERNARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LA SITUATION DANS LA VILLE
Stayed 1 night in Oct 2021
Response from Responsable d’accueil on 7 Oct 2021
Merci à vous

10/10 Excellent

Zainab

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rapport qualité prix correct
Très propre, personnel aimable et chambre correcte. Séjour d'une nuit mais fort agréable.
Stayed 1 night in Feb 2021
Response from Responsable d’accueil on 1 Mar 2021
Je vous remercie Bien cordialement

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil chaleureux, chambre confortable et personnel très disponible.
Stayed 1 night in Jan 2021
Response from responsable d'accueil on 27 Jan 2021
merci à vous cordialement

8/10 Good

Malika

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from responsable d'accueil on 27 Jan 2021
merci à vous cordialement

8/10 Good

philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel très sympa avec un accueil de la directrice parfait !
Stayed 1 night in Jan 2021
Response from Responsable d’accueil on 6 Jan 2021
Merci à vous Bien cordialement Responsable d’accueil

10/10 Excellent

André

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'ai passé un agréable séjour
J'ai énormément aimé l'établissement, l'accueil est propre, sens bon, très beau meuble. La chambre que j'ai eue était très très propre, j'ai passé un agréable séjour !
Stayed 1 night in Dec 2020
Response from Responsable d’accueil on 6 Jan 2021
Merci à vous Bien cordialement Responsable d’accueil

6/10 Okay

Laetitia

Stayed 1 night in Oct 2020
Response from responsable d'accueil on 26 Oct 2020
merci

10/10 Excellent

Kévin, Deauville

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
La localité de l'hôtel est idéale pour aller se promener à pied en centre ville mais également sur les ports, ainsi qu'à la plage. La propreté de l'établissement est irréprochable. La partie flore est présente sans être envahissante. Les parties communes sont belle et bien entrenues. Les personnels de l'hôtel sont accueillant et chaleureux. Très bon séjour passé à l'hôtel du Polo. Encore merci à vous
Stayed 2 nights in Oct 2020
Response from Nelly on 19 Oct 2020
Merci à vous pour avoir séjourné dans notre établissement Bien cordialement responsable d'accueil

10/10 Excellent

Guillaument

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from responsable d'accueil on 28 Sept 2020
merci beaucoup à vous très cordialement

8/10 Good

Ida, Paris

Travelled with family
Liked: Staff & service, property conditions & facilities
Bonjour, Dans l'ensemble rien à dire l'établissement est juste cool. Et je souhaite revenir pendant les mes congés
Stayed 1 night in Sep 2020
Response from Responsable d’accueil on 9 Sept 2020
Merci beaucoup à vous à très bientôt bien cordialement

8/10 Good

Nidhal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Responsable d’accueil on 9 Sept 2020
Merci beaucoup à vous bien cordialement

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propre rien a dire bon acceuil et b on petit dejeuner
Stayed 1 night in Aug 2020
Response from Responsable d’accueil on 4 Sept 2020
Merci beaucoup à vous ainsi que pour la note Bien cordialement

6/10 Okay

Aurore

Business traveller
Disliked: Staff & service, room comfort
Négatif
Accueil moyen, et comme j ai mis un une remarque concernant les toilettes sur le palier , l accueil était limite professionnel en partant !
Stayed 1 night in Aug 2020
Response from Gérant on 3 Sept 2020
Je vous rappelle que c’est vous en faisant cette réservation, vous avez choisi une chambre économique avec toilettes communes sur le palier qui est bien mentionné avant de réserver D’autre part quand on désire une facture on s’y prend à l’avance et pas au dernier moment surtout pendant l’heure du service du petit-déjeuner

8/10 Good

ouissal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ça été trop court comme séjour , on y est resté que deux nuits , mais c’était très confortable et en plus il est très bien situé c’est à proximité de la plage et en plein centre ville .
Stayed 2 nights in Aug 2020
Response from responsable d'accueil on 26 Aug 2020
Merci beaucoup pour votre commentaire et votre note bien cordialement

8/10 Good

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020
Response from responsable d'accueil on 15 Aug 2020
merci à vous pour votre note Bien cordialement

10/10 Excellent

Kelzang Lhamo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Responsable d’accueil on 6 Aug 2020
Merci à beaucoup à vous Bien cordialement

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Déçue, déçue, je ne reviendrai pas!!
Attention : coupures Wifi fréquentes, Internet à certaines heures le jour, et pas en permanence : cela n'est pas indiqué sur le site !! Et ils m'ont mis dans une chambre dans le passage, donc je n'avais aucune intimité !! Et en plus les clients pouvaient tranquillement s'asseoir et fumer dans ce passage : LAMENTABLE !! En plus il doit y avoir des nids de goélands ou autres car ça piaille en permanence : bonjour la tranquillité. A part cela la gérante est sympathique.
Stayed 3 nights in Jul 2020

8/10 Good

Daniela

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Séjour agréable
Séjour de 1 nuit dans une chambre pour 3 personnes. Literie rien a dire, chambre parfaite pour dormir mais pas plus, elle était assez petite quand même. Le prix du petit déjeuné est abordable, mais il n'y a que du sucré, dommage pour ceux qui aiment le salé.
Stayed 1 night in Jul 2020
Response from Responsable d’accueil on 27 Jul 2020
Merci à vous pour votre commentaire Pour le petit déjeuner est sucré c’est pour cela que je le propose mais le client dispose Bien cordialement

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien a redire
Nous avons été très bien accueilli. Nous avons bien dormi et lorsque nous avons eu besoin de laisser nos valises pendant la journée, le staff a accepté sans hésitation. Bref, c'était un séjour très agréable.
Stayed 1 night in Jul 2020

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Responsable d’accueil on 4 Jul 2020
Merci à vous Bien cordialement Responsable d’accueil

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from responsable d'accueil on 18 Jun 2020
Merci beaucoup Bien à vous cordialement

8/10 Good

Coline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2020
Response from Responsable d'accueil on 14 Jun 2020
Merci à vous Cordialement

10/10 Excellent

Elodie

Stayed 2 nights in Mar 2020
Response from responsable d'accueil on 6 May 2020
merci à vous bien cordialement

8/10 Good

Perpetua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très sympa dommage pour le Coronavirus!
Stayed 1 night in Mar 2020
Response from Responsable d’accueil on 18 Mar 2020
Merci à vous Ça sera pour une prochaine fois très cordialement

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019
Response from responsable d'accueil on 26 Nov 2019
merci à vous cordialement

10/10 Excellent

Pierre, Caudry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localisation accueil rapport qualité prix tout ce qui est recherché dans des vacances
Stayed 2 nights in Nov 2019
Response from responsable d'accueil on 21 Nov 2019
merci à vous très cordialement

8/10 Good

Stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from responsable d'accueil on 21 Nov 2019
merci à vous très cordialement

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons adoré l'accueil et la sympathie de la gérante. L'état de l'établissement est impeccable. À proximité de tout.
Stayed 1 night in Oct 2019
Response from Responsable d'accueil on 21 Nov 2019
Merci à vous Très Cordialement

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from responsable d'accueil on 5 Nov 2019
merci à vous cordialement

10/10 Excellent

catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from nelly responsable d'accueil on 28 Oct 2019
merci à vous cordialement

8/10 Good

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien isabelle
Très bien a recommander très jolie décoration
Stayed 1 night in Oct 2019
Response from responsable d'accueil on 18 Oct 2019
merci à vous très cordialement