Reception

Reviews of Best Western Plus Le Moderne

4 out of 5
Best Western Plus Le Moderne
116 Boulevard Marechal Leclerc, Caen, Calvados

Reviews

8.8

Excellent

Rating 10 - Excellent. 208 out of 404 reviews" "
Rating 8 - Good. 139 out of 404 reviews" "
Rating 6 - Okay. 45 out of 404 reviews" "
Rating 4 - Poor. 10 out of 404 reviews" "
Rating 2 - Terrible. 2 out of 404 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victor Emilio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 2 nights in Feb 2024
Response from Maud on 24 Mar 2024
Cher Monsieur Victor Emilio,Tout d’abord, nous vous remercions de nous avoir laissé vos impressions sur votre séjour passé au sein du Best Western Plus Le Moderne à Caen !Nous sommes ravis de constater que celui-ci a su répondre à vos attentes!N’hésitez surtout pas à nous partager vos observations si des points sont, selon vous, à améliorer pour un prochain séjour. Votre avis nous est important et soyez certain qu'il sera pris en compte.Vous pouvez de plus nous suivre sur nos différents réseaux sociaux afin d’être au courant de toute notre actualité et, organiser votre futur séjour autour des différentes idées de sorties qui y sont proposées tout au long de l’année !Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement, et vous souhaitons une agréable journée.Bien Cordialement,MaudL'équipe de la réceptionBest Western Plus Le Moderne

10/10 Excellent

Josephine, Calgary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is quiet and comfortable and we spent minimal time at the hotel just to rest. However, the staffs from the lobby are wonderful. When I checked in the first night, there were multiple parties waiting in line but only 1 front desk receptionist. Aurelie never let her guest felt left out even there is a line up. Her attentive to the guests really shine through. She made it personal and really wants a good experience for her guests. If I ever come back to stay here, it will be because I know I will be totally taken care of because all their staff are fabulous.
Stayed 2 nights in Sep 2023
Response from Aurélie on 9 Nov 2023
HelloFirst of all, we would like to thank you for taking the time to review your experience.We are pleased to read that your stay has met your expectations especially with welcoming of Aurélie and the staff attention.Do not hesitate should you have observations or remarks that could make us improve. Know that our guests’ feedback are really important to us.We hope to be able to welcome you back in a near future, and we wish you an excellent day!Best Regards,The Front Desk Team

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks!!
The staff was excellent help. Great location to see all of Normand!!!
Stayed 2 nights in Oct 2023
Response from Aurélie on 3 Nov 2023
Hello,First of all, we would like to thank you for taking the time to review your experience.We are pleased to read that your stay has met your expectations especially for welcoming!Do not hesitate should you have observations or remarks that could make us improve. Know that our guests’ feedback are really important to us.We hope to be able to welcome you back in a near future and we wish you an excellent day!Best Regards, Front Desk Team

10/10 Excellent

Debora, Anchorage

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean friendly Hotel. Would highly recommend.
Stayed 4 nights in Oct 2023
Response from Aurélie on 2 Nov 2023
HelloFirst of all, we would like to thank you for taking the time to review your experience.We are pleased to read that your stay has met your expectations especially regarding cleaness and staff attitude!Do not hesitate should you have observations or remarks that could make us improve. Know that our guests’ feedback are really important to us.We hope to be able to welcome you back in a near future, and we wish you an excellent day!Best Regards,AurélieFront Desk Team

10/10 Excellent

Brian, Weybridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4* quality, city centre hotel. Walkable to all parts of the city. Friendly and helpful staff and comfortable rooms. Limited basement parking for a fee.
Stayed 3 nights in Oct 2023
Response from Aurélie on 29 Oct 2023
Hello,We are pleased to read that your stay has met your expectations!Do not hesitate should you have observations or remarks that could make us improve. Know that our guests’ feedback are really important to us.We hope to be able to welcome you back in a near future and we wish you an excellent day!Best Regards,AurélieFront Desk Team

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & staff - parking tricky to find.
Stayed 2 nights in Sep 2023
Response from Aurélie on 29 Oct 2023
Hello,We are pleased to read that your stay has almost met your expectations except for the access to the car park!Do not hesitate should you have any observations or remarks that could make us improve. Know that our guests’ feedback are really important to us.We hope to be able to welcome you back in a near future, and we wish you an excellent day!Best Regards,AurélieFront Desk Team

8/10 Good

Po

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for 2 nights while visiting nearby towns, was nice, clean functional rooms, staff were lovely. Parking situation wasn’t great but they helped us figure it out. Great restaurants nearby!
Stayed 2 nights in Sep 2023
Response from Aurélie on 29 Oct 2023
Hello First of all, we would like to thank you for taking the time to review your experience.We are pleased to read that your stay has met your expectations except for the small car park access !Do not hesitate should you have observations or remarks that could make us improve. Know that our guests’ feedback are really important to us.We hope to be to be able to welcome you back in a near future, and we wish you an excellent day!Best Regards,AurélieFront Desk Team

10/10 Excellent

Philippe

Liked: Staff & service, property conditions & facilities
Very welcoming staff,they have a parking garage but you need to book before your arrival,spots are limited. Very clean and spacious rooms
Stayed 1 night in Sep 2023
Response from Aurélie on 29 Oct 2023
Hello,First of all, we would like to thank you for taking the time to review your experience.We are pleased to read that your stay has met your expectations!Do not hesitate should you have observations or remarks that could make us improve. Know that our guests’ feedback are really important to us.We hope to be able to welcome you back in a near future, and we wish you an excellent day!Best Regards,Aurélie Front Desk Team

10/10 Excellent

Khaleel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Aurélie on 29 Oct 2023
Bonjour,Tout d’abord, nous vous remercions de nous avoir laissé vos impressions sur votre séjour passé au sein du Best Western Plus Le Moderne à Caen !Nous sommes ravis de constater que celui-ci a su répondre à vos attentes !N’hésitez surtout pas à nous partager vos observations si des points sont, selon vous, à améliorer pour un prochain séjour. Votre avis nous est important et soyez certain qu'il sera pris en compte.Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement, et vous souhaitons une agréable journée.Bien Cordialement,Aurélie / La Réception

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in central Caen. The hotel was clean and well-maintained. Easy walking distance to the castle, shopping, and dining.
Stayed 5 nights in Jul 2023
Response from Hugo on 8 Aug 2023
Dear Terry,We thank you for taking the time to review your experience in our hotel.We are glad to read that your stay has met your expectations. We were happy to have welcomed you.We hope to be able to welcome you back in a near future, and we wish you an excellent day!Best Regards,Front Desk Team

10/10 Excellent

Todd, snohomish

Liked: Cleanliness, staff & service, property conditions & facilities
Great local. Located in the heart of the city. Close to everything we were interested in seeing. Very helpful staff.
Stayed 2 nights in Jul 2023

8/10 Good

Caroline

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean room with air conditioning, huge comfortable bed. Bit expensive but hotel is in a great location.
Stayed 1 night in Jun 2023

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. A little distant from train station(20 minutes walk). Moderately noise from street. Provides earplugs at bedside. Breakfast moderate quality for moderate price.
Stayed 1 night in Jul 2023

10/10 Excellent

Laurent, Redwood City

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is my usual place to stay when visiting Caen. Always a great time there. Location is perfect. Only wish they had more parking spaces as it is very hard to get a spot but public paying underground parking is a mn walk away to not too inconvenient.
Stayed 1 night in Jul 2023

8/10 Good

Tritzia Desiree

Stayed 1 night in Jun 2023
Response from Aurélie on 9 Jul 2023
Bonsoir Tout d’abord, nous vous remercions de nous avoir laissé vos impressions sur votre séjour passé au sein du Best Western Plus Le Moderne à Caen !Nous sommes ravis de constater que celui-ci a su répondre à vos attentes !Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement et vous souhaitons une agréable journée.Bien Cordialement,Aurélie/ Réception

10/10 Excellent

Mary, Roseland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Desk staff went out of their way to be helpful!
Stayed 1 night in Jun 2023
Response from Aurélie on 23 Jun 2023
Dear MaryFirst of all, we would like to thank you for taking the time to review your experience.We are pleased to read that your stay has met your expectations especially for desk staff serviceDo not hesitate should you have observations or remarks that could make us improve. Know that our guests’ feedback are really important to us.We hope to be able to welcome you back in a near future, and we wish you an excellent day!Best Regards,AurélieFront Desk Team

8/10 Good

Sarah

Stayed 1 night in Jun 2023
Response from Aurélie on 21 Jun 2023
Bonjour Tout d’abord, nous vous remercions de nous avoir laissé vos impressions sur votre séjour passé au sein du Best Western Plus Le Moderne à Caen !Nous sommes ravis de constater que celui-ci a su dans l'ensemble répondre à vos attentes !N’hésitez surtout pas à nous partager vos observations si des points sont, selon vous, à améliorer pour un prochain séjour. Votre avis nous est important et soyez certaine qu'il sera pris en compte.Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement et vous souhaitons une agréable journée.Bien Cordialement,AurélieLa Réception

10/10 Excellent

Andriy, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Aurélie on 14 Jun 2023
HelloFirst of all, we would like to thank you for taking the time to review your experience.We are pleased to read that your stay has met your expectations!Do not hesitate should you have observations or remarks that could make us improve. Know that our guests’ feedback are really important to us.We hope to be able to welcome you back in a near future, and we wish you an excellent day!Best Regards,Aurélie, Front Desk Team

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much More Than I Expected.
This is a wonderful place. WAY better than most BW+ hotels in the US. Lovely room. Lovely staff. Lovely location.
Stayed 1 night in Apr 2023
Response from Hugo on 17 Apr 2023
Dear Mister John,We are delighted to have welcomed you to the Best Western Plus Le Moderne and we thank you for taking the time to review your experience.We note with joy that your stay has satisfied you and that we have met your expectations !We would be delighted to welcome you back so that we can make you live a similar experience or why not better !We wish you an excellent day.Kind Regards,Hugo, Front desk

10/10 Excellent

Evelyn de la

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Exceptional hotel. Staff extremely friendly and helpful! Front desk employee Aurelie went out of her way to help us! She was very knowledgeable and informative. Loved the hotel
Stayed 2 nights in Apr 2023
Response from Aurélie on 15 Apr 2023
Dear Evelyn,First of all, we would like to thank you for taking the time to review your experience.We are pleased to read that your stay has met your expectations and won't hesitate to transfer your kind appreciation to Aurélie!Know that our guests’ feedback are really important to us.We hope to be able to welcome you back in a near future and we wish you an excellent day!Best Regards,The whole Front Desk TeamBest Western Plus Le Moderne

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort
Quite good except as noted
the location is great. The facility was perfect. The desk clerk was terrific, checking us in and helping us locate nearby underground parking. The only thing exceptional about the breakfast was the price. The coffee pot in our room did not work which I thought to be no bid deal. As a courtesy to the hotel I let the morning clerk know what happened. i felt humiliated by her as she asserted that I should have let her know earlier and they would have replaced it. The experience might be attributed to language differences, but I’ll never forget how i was treated. otherwise the place was perfect.
Stayed 1 night in Apr 2023
Response from Aurélie on 15 Apr 2023
Dear Timothy,First of all, we would like to thank you for taking the time to review your experience.We are pleased to read that your stay has almost met your expectations except at your check-out.We do sincerely apologize that you felt humiliated because we told you we could have replaced the coffee pot out of service. In fact our intention was to clear you that we can assist you 24 hours a day and we would have prefered solve the matter when you met trouble to use the kettle. We definitely understand that you just want to let us know the matter for the next one.We are sorry for the misundersanting between us and thanks you anyway for this important notice and we have checked it to make in orderKnow that our guests’ feedback are really important to us to improve for next timeHowever we hope wa can welcome you again in a near future and we wish you an excellent day!Best Regards,AurélieFront Desk TeamBest Western Plus

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel with lots to see and eat right outside the door. Enjoyed this one night as we passed through from Paris to Normandy.
Stayed 1 night in Mar 2023
Response from Aurélie on 21 Mar 2023
Hello,First of all, we would like to thank you for taking the time to review your experience.We are pleased to read that your stay has met your expectations!Do not hesitate should you have observations or remarks that could make us improve. Know that our guests’ feedback are really important to us.We hope to be able to welcome you back in a near future and we wish you an excellent day!Best Regards,AurélieFront Desk TeamBest Western Plus Le Moderne

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caen is amazing
The accomodation was very comfortable and the brrakfast was excellent.
Stayed 1 night in Feb 2023
Response from Hugo on 5 Mar 2023
Dear Bastiani Rhona,First of all, we would like to thank you for taking the time to review your experience.We are pleased to read that your stay has met your expectations! Do not hesitate should you have observations or remarks that could make us improve. Know that our guests’ feedback are really important to us.We hope to be able to welcome you back in a near future, and we wish you an excellent day!Best Regards,Hugo,Front Desk Team

10/10 Excellent

Carmen

Stayed 1 night in Dec 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service by all staff and very clean everywhere
Stayed 1 night in Dec 2022

10/10 Excellent

FRED

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Stayed 1 night in Oct 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Afra

Stayed 3 nights in Aug 2022

8/10 Good

ANDREW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit difficult to find on gps and highly recommend going straight to the parkade first and walking bags to the hotel
Stayed 1 night in Aug 2022
Response from Aurelie on 8 Aug 2022
Dear Sir, First of all, we would like to thank you for taking the time to review your experience. We are pleased to read that your stay has met your expectations except for car park access! Do not hesitate should you have observations or remarks that could make us improve. Know that our guests’ feedback are really important to us. We hope to be able to welcome you back in a near future, and we wish you an excellent day! Best Regards, Aurélie Front Desk Team Best Western Plus Le Moderne

10/10 Excellent

Derek, Owings

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and the staff was excellent. The night manager Antoine was very friendly, helpful and made us feel at home. The whole staff was warm and welcoming!
Stayed 2 nights in Jul 2022
Response from Aurélie on 2 Aug 2022
Dear Derek First of all, we would like to thank you for taking the time to review your experience. We are pleased to read that your stay has met your expectations especially for the staff welcoming and with very nice mention toward Antoine. Do not hesitate should you have observations or remarks that could make us improve. Know that our guests’ feedback are really important to us. We hope to be able to welcome you back in a near future, and we wish you an excellent day! Best Regards, Aurélie Front Desk Team

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Ultra nice, modern hotel. The staff were very helpful and the breakfast selection was great. I definitely will stay there again in Caen, France.
Stayed 2 nights in Jul 2022
Response from aurelie on 16 Jul 2022
Dear John First of all, we would like to thank you for taking the time to review your experience. We are pleased to learn that your stay has met your expectations. Do not hesitate should you have observations or remarks that could make us improve especially for breakfast. Know that our guests’ feedback are really important to us. We hope to be able to welcome you back in a near future and we wish you an excellent day! Best Regards, Aurélie Reception

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from aurelie on 23 Jun 2022
Bonjour Tout d’abord, nous vous remercions de nous avoir laissé vos impressions sur votre séjour passé au sein du Best Western Plus Le Moderne à Caen ! Nous sommes ravis de constater que celui-ci a su dans l'ensemble répondre à vos attentes ! N’hésitez surtout pas à nous partager vos observations si des points sont, selon vous, à améliorer pour un prochain séjour notamment pour le service accueil réception. Votre avis nous est important et soyez certain qu'il sera pris en compte. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement et vous souhaitons une agréable journée. Bien Cordialement, Aurélie /La Réception

6/10 Okay

Colin

Business traveller
Liked: Cleanliness, staff & service
I’m happy to provide a ranking but really it is not on to require a review.
Stayed 2 nights in Jun 2022
Response from Aurélie on 18 Jun 2022
Good afternoon, First of all, we would like to thank you for taking the time to review your experience. We do sincerely apologize if the service was not assured as expected. Know that our guests’ feedback are really important to us and do not hesitate to let us know how we can improve We hope to be able to welcome you back in a near future and we wish you an excellent day! Best Regards, Aurélie Reception Best Western Plus Le Moderne

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the town of Caen! Very clean, pretty and walkable. Had a fabulous meal at The Cafe Royale. Hotel nice and more than adequate for our one night stay although they seemed hesitant to provide one bath towel for each of us. Do French people normally share bath towels? Desk staff lovely people, very pleasant and helpful!
Stayed 1 night in Jun 2022
Response from Aurélie on 16 Jun 2022
Good Morning, First of all, we would like to thank you for taking the time to review your experience. We are really pleased to learn that your stay has met your expectations. Do not hesitate should you have observations or remarks that could make us improve. Know that our guests’ feedback are really important to us. For your information we put bath towels in the bathroom and add the extra one to the armchair. We hope to be able to welcome you back in a near future and we wish you an excellent day! Best Regards, Aurélie Reception Best Western Plus Le Moderne

8/10 Good

Hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Normandy.
The location of this hotel was excellent being in the center of the city in a pedestrian area. The only problem was not able to park in front of the hotel door. People at the reception desk were very helpful particularly Aurélie with her helpful information and big smile. The room was small and at times too crowded for two people. We won’t hesitate to book there again but choose a larger room.
Stayed 3 nights in Apr 2022
Response from Aurélie on 18 Jun 2022
Good afternoon First of all, we would like to thank you for taking the time to review your experience. We are really pleased to learn that your stay has met your expectations. Know that our guests’ feedback are really important to us. We remind you that the guests are allowed to come and park in front of the hotel to make it easier. We hope to be able to welcome you back in al larger room a near future and we wish you an excellent day! Best Regards, Aurélie Reception Best Western Plus Le Moderne

10/10 Excellent

Guler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and nicely decorated, pleasant hotel. Front desk staff is very helpful, offering advice and guidance. Hotel is very centrally located. There’s limited free on site parking, reserve early. Public parking is nearby.
Stayed 1 night in Apr 2022
Response from Aurélie on 25 May 2022
Good morning, First of all, we would like to thank you for taking the time to review your experience. We are pleased to read that your stay has met your expectations! Do not hesitate should you have observations or remarks that could make us improve. Know that our guests’ feedback are really important to us. We hope to be able to welcome you back in a near future, and we wish you an excellent day! Best Regards, Aurelie Reception

10/10 Excellent

Ursula

Stayed 2 nights in Apr 2022
Response from Aurélie on 25 May 2022
Good Morning First of all, we would like to thank you for taking the time to review your experience. We are pleased to read that your stay has met your expectations! Do not hesitate should you have observations or remarks that could make us improve. Know that our guests’ feedback are really important to us. We hope to be able to welcome you back in a near future and we wish you an excellent day! Best Regards, Aurelie Reception

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Friendly and helpful
Stayed 1 night in Mar 2022
Response from Aurélie on 25 Mar 2022
Hello, First of all, we would like to thank you for taking the time to review your experience. We are pleased to read that your stay has met your expectations! Do not hesitate should you have observations or remarks that could make us improve. Know that our guests’ feedback are really important to us. We hope to be able to welcome you back in a near future, and we wish you an excellent day! Best Regards, Aurelie Front Desk Team

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff where the icing on the cake..
This hotel, right in the heart of Caen was very well done. Our room was clean, nice, modern and new. The staff was awesome for telling us about the area and helping us figure out where to eat and being right in downtown the recommended restaurants were all home runs and only a couple blocks away. The fortress, abbey and church all nearby walking distance. Each night lot's of folks out and everyone very nice.
Stayed 2 nights in Jan 2022
Response from Front Desk Team on 21 Jan 2022
Dear Mr M. First of all, we would like to thank you for taking the time to review your experience. We are pleased to read that your stay has met your expectations! Do not hesitate should you have observations or remarks that could make us improve. Know that our guests’ feedback are really important to us. We hope to be able to welcome you back in a near future, Mr. M, and we wish you an excellent day! Best Regards,

10/10 Excellent

Kilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly, professional staff. Secure bike parking available too.
Stayed 3 nights in Sep 2021
Response from aurélie on 12 Oct 2021
Dear Guest , First of all, we would like to thank you for taking the time to review your experience. We are pleased to read that your stay has met your expectations! Do not hesitate should you have observations or remarks that could make us improve. Know that our guests’ feedback are really important to us. We hope to be able to welcome you back in a near future and we wish you an excellent day! Best Regards, Marie Labrosse General Manager

10/10 Excellent

Mark, Walpole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were excellent and updated recently. The staff could not have been more professional or helpful and spoke English when we struggled with our broken French.
Stayed 2 nights in Aug 2021
Response from aurelie on 31 Aug 2021
Dear Sir, First of all, we would like to thank you for taking the time to review your experience. We are pleased to read that your stay has met your expectations! Do not hesitate should you have observations or remarks that could make us improve. Know that our guests’ feedback are really important to us. We hope to be able to welcome you back in a near future and we wish you an excellent day! Best Regards, Marie Labrosse General Manager Best Western Plus Le Moderne

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly clean hotel
We cannot speak more highly of this hotel. Location is close to everything. Staff are so polite and helpful. Room was spotlessly clean. Bed was really comfortable. We wouldn't hesitate to go back and cannot recommend it enough.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019

10/10 Excellent

Daniel, San Jose, Costa Rica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, close to all points of interest. Njce, clean and quiet
Stayed 1 night in Dec 2019

8/10 Good

Gunilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend break
Excellent location and super clean . Would have preferred a separate shower rather than a shower in the bath and quite small rooms
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the city view. Parking is dicey, though the staff was so kind and helpful!
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful - couldn’t have been more helpful. Location excellent.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very friendly staff. This night stay was a highlight of our travels.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and nice staff. Nice size room. The location is excellent.
Stayed 1 night in Sep 2019

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local construction nightmare.
Nice hotel, but local construction expected to last until next year required us to park many streets away, took 1-2 hrs to park and make way back to hotel. Many one way streets. Would not stay here with a car again. Monoprix store across the street.
Stayed 1 night in Sep 2019