Ratings based on 179 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from Canada

Hotel bathroom fl was not clean on the carpet dirt

Posted 30-Aug-2016
It was very noisy in the hotel. There was no rest. The floor could be more cleaner.
4out of 5
by A verified traveller from Red Deer, AB

Convenient location with comfort

Posted 14-Aug-2016
Out of the mouth of my 5 year old: (Walking into our room) This place is perfect! Wow!!! You could live in here...there's a bathroom, a closet to hang up your clothes, an iron and ironing board, a kitchen, bedroom, living room and a tv. I love the pool! Can we stay here again?
4out of 5
by A verified traveller from Winnipeg

Nice family room - 2 bedrooms

Posted 10-Aug-2016
Pros: Location, water slide/pool and amenities.
Cons: Room cleanliness double check.
Was nice nice hotel, kids loved the water slide. Room cleanliness was not 100%, we found a grape on the floor. Overall though I would recommend it.
4out of 5
by A verified traveller from Rosthern

Posted 06-Aug-2016
The hotel staff were very friendly and the hotel met all our expectations. The hot breakfast was pleasing.
2out of 5
by A verified traveller

Housekeeping needs attention

Posted 02-Aug-2016
No pool towels available, spotty wifi, dirty coffee cups, missing pillow cases, visibly dirty floor, window frame leaked during rain, tub wouldn't drain, coffee not stocked, only two towels were supplied to a room with two kings( we were 5 people) and one of the towels had a frayed hole in the middle of it. Gave this list to the desk upon check out, and it was sloughed off, with no apology. The exuse given was that they were completely full.
4out of 5
by A verified traveller from Winnipeg MB.

Nice hotel, stones throw away from Tim Hortons

Posted 02-Aug-2016
Nice hotel. Close to everything I need and the staff are friendly
3out of 5
by A verified traveller

Posted 27-Jul-2016
Cancelled reservation directly over the phone as unable to do so online. Plans changed "Rate your hotel" just a guess
4out of 5
by A verified traveller

Not impressed with the cleaning staff

Posted 25-Jul-2016
Pros: pool and front desk staff
Cons: new house keepers.
I was there for 5 nights and the cleaning staff did a very poor job every day. They couldn't even bother to finish making the bed or replace/clean all the cups and towels even after I left a favorable tip on the pillow. The floor was not cleaned or washed on even one of the days. Brutal. I did mention this on the first day but nothing improved. I would not likely return because of this. The front desk staff was wonderful and the bed was very comfortable.
4out of 5
by A verified traveller

Nice hotel close to main highway!

Posted 25-Jul-2016
Pros: Choice of coffee in lobby, pool and slide for the grandkids!!
Location: We went to the Calgary Zoo and Cross Iron Mills Mall
Good experience, Great room, nice pool!! Location is close to Calgary and easy to access
Comment from Hotel Management
25-Jul-2016 by Guest Service Supervisor, Hotel Management
Thank you very much for taking time to post a great review of our hotel. We are looking forward to welcome you back in the near future.
4out of 5
by A verified traveller

Great hotel

Posted 17-Jul-2016
Spacious room, nice pool, friendly, helpful staff. Love the complementary coffee/hot chocolate/tea machine & popcorn in the lobby. Wifi doesn't really work.
Comment from Hotel Management
25-Jul-2016 by Guest Service Supervisor, Hotel Management
We are very happy to know that you liked and enjoyed your recent stay at our hotel. Thank you for the nice comments. We are looking forward to welcome you back.