Posted 04-Apr-2017 on Hotels
Great Hotel, great food , could have better range of drinks for all inclusive, only one beer? cheap spirits , poor wine, Would advise full board , you can change Dinner for Lunch. Entertainment good but depend on in house entertainment team too much . but friendly staff .
Comment from Hotel Management
Thank you for your sharing your feedback about your recent stay at Barceló Fuerteventura Thalasso Spa Hotel. We are really pleased that you chose our hotel for your holidays and thank you for both your compliments about out helpful staff and hotel. We also welcome your constructive feedback and are sorry to hear that our All Inclusive spirits, beer and wine range did not meet your expectations this time. We have taken good note of your suggestion to increase the selection available in our bars so as to improve guest satisfaction for the future.
We also appreciate your honest feedback about our in house animation team, who are always exploring new ways in which they can entertain guests, both during the daytime and in the evening. We regret that you were not 100% satisfied with our entertainment, however we take great steps to ensure guests have a variety of external and internal shows, such as Maxtar Magic, our live singer Kennie Delaine and Jambo Jambo with their fantastic African drums performance. Nevertheless, we take on board your comments and will be bringing the matter to the attention of our Animation team manager.
Once again we thank you for taking the time to share your views and for choosing our hotel for your holidays. We hope that we will have the opportunity to not only meet, but surpass your expectations next visit.
Guest Experience Manager